Top Senior Level Customer Success Jobs in Dallas, TX

The Senior Customer Success Manager is responsible for building relationships with customers, ensuring retention, minimizing churn, driving product adoption, and identifying expansion opportunities. They collaborate with customers to create a Success Plan and provide insights using Zendesk's solutions to enhance customer experience and deliver measurable ROI.

As a Customer Success Manager at interface.ai, you will act as the primary point of contact for enterprise clients, helping them achieve their business objectives through the company's AI platform. Responsibilities include managing client relationships, understanding their needs, upselling solutions, and providing insights on platform usage.

The Senior Client Success Manager at Storable will manage key Client relationships to drive product adoption and satisfaction. Responsibilities include consulting on onboarding, strategizing on account customizations, analyzing Client usage patterns, and facilitating business review meetings to enhance Client success and retention.

The Customer Success Manager in Commercial Insurance is responsible for driving retention and growth of clients, enabling successful adoption of Shift technology, collaborating with various teams, and representing the voice of the customer. This role requires deep industry knowledge in commercial lines insurance and at least 5 years of experience in the insurance industry, particularly in investigations and underwriting.

As an Enterprise Customer Success Manager, you will build and maintain relationships with enterprise customers, ensure successful onboarding, drive product adoption, represent customer needs internally, manage renewals, identify upsell opportunities, monitor customer health metrics, conduct strategic reviews, and deliver training sessions.

The Customer Care Manager oversees an omni-channel contact center, managing both internal teams and BPO partners. Responsibilities include ensuring service level agreements are met, driving process improvements, monitoring performance metrics, and fostering a positive customer-focused culture.

The Customer Success Engineer at Lakeside Software will provide technical solutions and support to enterprise customers, develop best practices for SysTrack implementation, and build strong customer relationships to enhance product adoption and satisfaction.