Top Senior Level Customer Success Jobs in Dallas, TX

As a Customer Success Manager at Doxel AI, you'll act as a brand ambassador and trusted advisor, working closely with strategic customers to maximize the value of Doxel's products. Responsibilities include facilitating effective utilization of the product, gathering customer feedback, leading business reviews, and addressing customer support requests to ensure client satisfaction and adoption.

The Technical Integration Specialist - API is responsible for providing advanced technical support for customer and vendor API integrations, resolving issues, educating stakeholders, and collaborating with development teams to enhance integration efficiency.

As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.

As an Enterprise Customer Success Manager, you will build and maintain relationships with enterprise customers, ensure successful onboarding, drive product adoption, represent customer needs internally, manage renewals, identify upsell opportunities, monitor customer health metrics, conduct strategic reviews, and deliver training sessions.

The BIM Specialist will manage and facilitate BIM processes for a client and construction team, ensuring compliance with standards using Revit and AutoCAD. Responsibilities include quality control analysis, clash detection, and compliance reporting throughout design and construction phases.

The Senior Customer Success Outcome Manager will act as a primary contact for large enterprise customers, collaborating with various internal teams to understand strategic goals while tracking the impact of Ping solutions. This role involves preparing success plans, presenting reviews to customers, and occasionally traveling to customer sites.

The Senior Customer Success Manager at Bridgeway Benefit Technologies will manage customer relationships, advocate for customer needs, and ensure satisfaction with SaaS benefit administration platforms. Responsibilities include fostering customer retention, facilitating communication between various departments, and leading strategic reviews to maximize value and software adoption. This role also involves identifying up-sell opportunities and addressing at-risk customers.