Top Senior Level Cybersecurity & IT Jobs

The IT Site Support Manager oversees IT site support operations, leads a team of IT Support Engineers, and ensures high-quality technical support. Responsibilities include problem-solving, team motivation, customer satisfaction, and continuous improvement in service delivery.

The IT ECM Specialist will be responsible for designing, developing, and maintaining software solutions related to enterprise content management. Responsibilities include managing the software development lifecycle, gathering business requirements, coordinating development activities, and providing training to end-users. The role requires collaboration with business stakeholders and the ability to solve complex problems independently.

As a Tier 3 Support Engineer, you will provide advanced technical support, manage escalations, troubleshoot complex customer issues, and ensure customer satisfaction goals are met. You will collaborate with engineering teams, handle root cause analysis, and provide consultation on best practices.