Top Senior Level Customer Success Jobs in Atlanta, GA

The Client Relationship Manager will maintain and foster client and advisor relationships, manage a caseload of full-service partners, and ensure compliance with AFS policies and regulations while consulting on plan operations. Responsibilities include reviewing transactions, testing, and filing forms.

The Senior Customer Success Manager at Vercel will manage Enterprise accounts, ensuring customer satisfaction and retention while driving value through product adoption and collaboration. The role entails onboarding customers, setting success criteria, resolving issues, and identifying expansion opportunities, with a strong emphasis on developing relationships and improving customer ROI.

The Regional Support Specialist provides operational support for Lexmark customers by installing, maintaining, and repairing equipment. This role requires troubleshooting technical problems, delivering training to field service technicians, and supporting process improvement projects. Significant travel is required, along with a strong background in repairing Lexmark equipment and providing customer service.

The Senior Manager of Customer Success will lead and mentor a team of Customer Success Managers, develop strategies for customer implementation, drive process improvements, and ensure high client satisfaction. They will represent the CS team at various levels and work cross-functionally to enhance the customer experience while managing performance metrics and goals.

The Senior Customer Success Manager at Trellix will build strong relationships with clients to ensure they maximize the value of Trellix products. The role involves developing success plans, handling escalations, collaborating with Sales, and focusing on customer satisfaction and outcomes while facing cybersecurity challenges.

The Operational Compliance Specialist will lead operational quality compliance initiatives, conduct compliance checks on clinical trial documents, support quality issue management, and ensure adherence to GCP regulations. This role requires maintaining relationships, providing training, and supporting process improvements to enhance operational quality and efficiency.

The Sr. Specialist - Process Transformation will lead Continuous Improvement Programs across various functions, identify process bottlenecks and variations using Lean Six Sigma methodologies, and support various initiatives while tracking key performance indicators.