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Top Senior Level Customer Success Jobs in Atlanta, GA
As a Client Partner at 10Pearls, you will leverage your extensive sales experience to grow new business and maintain relationships in the technology industry, particularly in financial services and healthcare. Responsibilities include prospecting, client advocacy, negotiating contracts, and supporting team initiatives for customer success.
As a Customer Success Manager at Luma Health, you will manage relationships with strategic healthcare clients, driving product adoption, usage, and satisfaction. Responsible for strategic onboarding and account growth, you will collaborate internally to ensure clients achieve their goals while analyzing data to provide actionable insights. Your role involves customer advocacy, addressing concerns promptly, and promoting client success within the organization.
The Associate Director/Director, Client Services focuses on supporting nonprofit clients in fundraising operations and development. This role involves client relationship management, project planning and execution in areas like data analytics, gift processing, and system optimization, while also engaging in business development to widen the client portfolio.
The Customer Success Architect collaborates with customers, partners, and product teams to ensure customers achieve their goals. Responsibilities include advising on technical best practices, capturing product feedback, identifying new use cases, and cultivating customer references.
The Strategic Customer Success Manager serves as the key contact for large accounts, aiming to maximize value for customers, drive outcomes, and enhance user experience. Responsibilities include managing customer relationships, leading project management tasks, negotiating contracts, and collaborating with internal teams to advocate for customer needs.
You will oversee sales support platforms and training, provide technical assistance, lead improvements to demo environments, manage RFP knowledge bases, and collaborate with RevOps and Enablement on Sales Tech Stack initiatives.
Lead the customer success team by developing strategies to enhance customer satisfaction and retention. Mentor team members, drive customer success outcomes, leverage data for insights, address customer escalations, and collaborate with other departments to meet customer needs and business objectives.
The Senior Customer Success Manager will manage FMCG clients, providing strategic guidance on leveraging customer insights. Responsibilities include relationship management, assessing client needs, conducting workshops, monitoring customer health, and identifying growth opportunities to ensure customer satisfaction and renewal.
The Account Director for Client Services will lead the management of client programs, collaborating with financial services clients and internal teams to develop strategic brand campaigns. Responsibilities include overseeing project coordination, preparing strategic documents, managing client meetings, and creating timelines and budgets, while remaining adaptable to varying project needs.
The Account Director will lead client services and manage various client programs focusing on financial services. Responsibilities include collaborating with clients, preparing documents for strategic planning, coordinating projects, and leading client meetings while building positive relationships and possessing strong leadership presence.
Top Companies in Atlanta, GA Hiring Customer Success Roles
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