Top Senior Level Customer Success Jobs in Atlanta, GA

The Technical Account Manager (TAM) at Corelight will establish key relationships with strategic customers, driving product adoption and delivering post-sales support. Responsibilities include collaborating with sales, engineering, and product management teams, managing customer implementations, providing technical advocacy, troubleshooting, and documenting interactions in the ClientSuccess platform.

The Senior Contracts Specialist at GuidePoint Security is responsible for managing SLED client contracts, ensuring compliance with internal policies and regulations, and developing strong relationships with government and internal stakeholders. Key responsibilities include reviewing RFPs, proposals, and various agreements, coordinating compliance efforts, and implementing contract management tools.

The Strategic Customer Engagement Manager develops and executes high-impact customer engagement strategies, managing customer advisory boards and executive sponsorship programs. The role involves fostering strong relationships with key customers, gathering insights, and driving product innovation.

The Sr. Customer Success Manager will oversee client engagements for multiple brands, focusing on marketing analytics and driving client satisfaction. Responsibilities include managing relationships, providing training, delivering performance reviews, and interpreting marketing data to offer optimization insights and budget recommendations.

The On-Call Community Engagement Specialist will provide strategic communications, engagement, and outreach support to clients across various sectors. Responsibilities include facilitating public meetings, developing communication plans, reviewing engagement work products, and ensuring client satisfaction.

The Senior Learning and Development Specialist at Aya Healthcare will design, deliver, and evaluate leadership development programs, partner with senior leaders on learning needs, create engaging training content, and provide coaching to enhance organizational performance.

The Customer Service Senior Specialist will drive B2C activities, support offshore teams, conduct quality audits, deliver training, handle escalations, and improve processes to enhance consumer experiences. This role focuses on achieving performance metrics and fostering an environment of continuous improvement and inclusion.