Top Tech Jobs & Startup Jobs

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Provide day-to-day support, configuration, and continuous improvement for billing, Order-to-Cash, and cash-reconciliation applications. Triage incidents, manage ITSM lifecycle, support month-end billing, maintain integrations and reconciliations, build AI/automation solutions, run SQL queries for data validation, and partner with Finance on configurations, deployments, and controls.

The Staff Software Engineer will architect and build solutions for Gusto's product suite, mentor engineers, and collaborate with cross-functional teams to enhance customer experiences.

Design, build, test, and operate Gusto core customer-facing products across frontend and backend. Own multi-quarter projects, scale Ruby/Rails and JavaScript/React systems, mentor engineers, collaborate with product, data, design, and platform teams, and iterate on features that deliver measurable customer impact.

Lead product-layer security: perform architecture and threat reviews, define secure SDLC and standards, build security tooling and automation, operationalize AI security patterns, prototype security implementations, and advise engineering on risk and architecture while contributing to incident response.

Manage end-to-end interview scheduling across time zones, act as primary candidate contact, maintain ATS data integrity, prepare interview materials, and support recruiting operations improvements.

Lead development, validation, and deployment of production test systems for PCBA, subassemblies, and system-level aerospace electronics. Develop test strategies, scripts, fixtures, and test racks; validate repeatability and reliability; support contract manufacturers, troubleshoot yield issues, drive root cause analysis, and maintain compliance, documentation, and production readiness.

Perform enhanced customer due diligence and KYC reviews for North America merchants, analyze and document organizational changes, verify documentation, advise internal teams, drive process improvements and support onboarding while maintaining a risk-based approach.

Lead full-cycle technical recruiting for North America, partnering with hiring teams to source, interview, negotiate offers, and onboard candidates for Tech and Product roles. Build sourcing strategies, leverage analytics, foster inclusive hiring, mentor other recruiters, and ensure a positive candidate experience in an office-first San Francisco contract role.

Lead the architectural vision for Bizplat, consolidating fragmented services into reusable platform capabilities. Design and build core systems (case management, workflow orchestration, AI/ML pipelines, event streaming), drive migrations, set engineering standards, mentor engineers, and partner with domain teams to translate operational needs into scalable, governable solutions.

Lead the architecture and consolidation of Bizplat's platform, driving service decommissioning and migration, building reusable capabilities (case management, workflow orchestration, AI/ML pipelines, event streaming), enforcing engineering standards, partnering with domain teams, and mentoring engineers to deliver a unified, scalable automation platform.

Field-driven territory sales role responsible for self-sourced, full-cycle selling across Square's product suite. Spend ~80% of time meeting local businesses, running live demos, building pipeline via door-to-door outreach and partnerships, closing deals, and managing pipeline in Salesforce to consistently exceed quota.

Answer and route incoming calls on a PBX/multi-line system, greet visitors, receive and sort mail and faxes, update calendars, create basic documents, train relief receptionists, and perform general clerical tasks (filing, copying, data entry). Provide customer service and follow safety procedures; may work overtime as needed.

Field sales role responsible for retaining and growing revenue from an assigned dealer book via consultative, solutions-based selling. Requires frequent travel (≈80%), building client relationships, cross-selling Cox Automotive Inventory Solutions, leveraging Salesforce, meeting sales quotas, and collaborating with internal teams to drive lead generation and client success.

Drive regional sales growth for Cox Fleet by developing new business, managing complex consultative sales cycles, forecasting in CRM, delivering tailored proposals, and owning $5–10M in new business until handoff to account management.

Lead end-to-end customer experience for Core Transfer Experience across mobile, web, messaging and emerging channels. Build and grow a product design team, raise design and AI-native craft, drive research-informed decisions, collaborate with product and design systems, and ensure coherent, measurable, high-quality experiences across surfaces.

Lead product-focused data science and analytics work: define success metrics, design and analyze A/B tests, investigate product and customer performance, build anomaly detection frameworks, and translate insights into product and roadmap recommendations while partnering with cross-functional teams.

Build and own detection tooling and logging/alerting systems, create and tune analytics for threat detection, investigate and triage incidents (on-call), drive incident response across teams, and help define and execute detection and response strategy with a detection-as-code mindset.

The Principal Product Manager leads product development, manages the product roadmap, and translates user needs into solutions in a dynamic environment.