Top Tech Jobs & Startup Jobs

Own the customer experience from inquiry through resolution: act as main client contact, manage service tickets and RMAs, translate technical issues to clear communication, coordinate support and parts, sell service agreements, and recommend workflow improvements to maintain client satisfaction.

The Director will drive company strategy, lead teams, oversee departments, manage resources, analyze market trends, and innovate for growth.

The Customer Success Manager is responsible for managing customer relationships, ensuring adoption and value realization of Demandbase solutions, leading customer onboarding, and facilitating cross-functional initiatives to drive business growth.

Lead evaluation and execution of M&A, investments, and strategic partnerships. Manage end-to-end transaction workflows, drive diligence and deal structuring, prepare executive and board materials, and partner with cross-functional stakeholders to execute transactions and portfolio investments.

Lead technical research on Internet infrastructure security; develop prototypes and real-world solutions; mentor junior engineers; collaborate cross-functionally; publish and present research; integrate technologies across the company and industry.

Participate in special projects and educational programming, conduct research and data work, take meeting notes, support senior leaders, and present a final project while developing documentation, communication, and analytical skills.

Lead and execute enterprise infrastructure and operations strategy across hybrid environments. Manage multidisciplinary teams (Windows/Linux/IBM/cloud), oversee daily operations, drive automation (Terraform/Ansible/Kubernetes), ensure availability/security, manage vendors/budgets, and partner on DR, observability, and AI/ML infrastructure support.

The Revenue Management Capability Lead oversees the architecture and delivery of Salesforce Agentforce Revenue Management solutions, enhances team capabilities, and drives market growth while ensuring high-quality client outcomes.

Contact payers to verify and follow up on unpaid claims, process appeals, reconcile accounts, resolve billing edits and denials, audit EOBs, ensure correct CPT/ICD-10 coding, handle inbound/outbound patient and payer calls, and maintain timely resubmission of corrected claims.

Lead agency financial operations including GL, AP/AR, payroll, revenue recognition, month-end close, audits, GAAP compliance, NetSuite optimization, project accounting, budgeting, forecasting, and executive reporting to support growth and profitability.