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Top Senior Level Customer Success Jobs in Rochester, NY

285+ Job Results
9 Days Ago
United States
Remote
16 Employees
120K-160K Annually
5-7 Years of Experience
16 Employees
120K-160K Annually
5-7 Years of Experience
Artificial Intelligence • Information Technology • Software
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
9 Days Ago
United States
Remote
129 Employees
5-7 Years of Experience
129 Employees
5-7 Years of Experience
Information Technology • Travel
As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.
9 Days Ago
2 Locations
Remote
62 Employees
130K-150K Annually
5-7 Years of Experience
62 Employees
130K-150K Annually
5-7 Years of Experience
Marketing Tech • Software
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
9 Days Ago
United States
Remote
468 Employees
5-7 Years of Experience
468 Employees
5-7 Years of Experience
Healthtech • Pharmaceutical • Telehealth
The Enterprise Reimbursement Success Manager will oversee enterprise clients' revenue cycle processes, ensure client satisfaction, optimize revenue, build relationships, and provide training. Responsibilities include analyzing performance, resolving issues, and implementing best practices while collaborating with various teams.
9 Days Ago
US
Remote
275 Employees
7+ Years of Experience
275 Employees
7+ Years of Experience
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
9 Days Ago
United States
Remote
120K-340K Annually
5-7 Years of Experience
120K-340K Annually
5-7 Years of Experience
Healthtech • Database
The Client Partner, Life Sciences at Datavant is responsible for managing account relationships to drive growth and satisfaction. This role involves collaborating with various stakeholders, handling complex sales processes, and leveraging knowledge of client organizations to discover new opportunities.
9 Days Ago
USA
Remote
5,200 Employees
7+ Years of Experience
5,200 Employees
7+ Years of Experience
Insurance • Financial Services
The Foreclosure Senior Milestone Specialist ensures compliance within the foreclosure process by liaising with external counsel, managing foreclosure cases, and preparing complex reports. Responsibilities include monitoring timelines, executing financial documents, and coordinating with property preservation, while providing support to internal teams and mentoring new hires.
10 Days Ago
United States
Remote
120 Employees
7+ Years of Experience
120 Employees
7+ Years of Experience
Digital Media • Information Technology • Business Intelligence
The Client Partner at Zaelab is responsible for acquiring new clients, managing relationships, and developing sales strategies. They engage in lead generation, maintain strong client connections, execute sales processes, and forecast revenue using tools like Hubspot. The role requires both strategic insight and a data-driven approach to achieve sales targets while fostering partnerships that solve business challenges.
10 Days Ago
US
Remote
405 Employees
138K-163K Annually
7+ Years of Experience
405 Employees
138K-163K Annually
7+ Years of Experience
Artificial Intelligence • Healthtech • Software
The Regional Customer Success Manager will act as a primary contact for clients, enhancing the use of Viz.ai technology in healthcare settings. Responsibilities include optimizing customer experience, conducting training, developing business plans, and driving contract renewals while maintaining strong relationships and monitoring engagement.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+26 More
10 Days Ago
US
Remote
3,031 Employees
5-7 Years of Experience
3,031 Employees
5-7 Years of Experience
Information Technology • Security • Design
The Customer Success Manager engages with customers to build relationships, promote product adoption, and ensure customer satisfaction with GTT's services. Responsibilities include facilitating training, resolving issues, enhancing usage of features, and collaborating with Sales to develop tailored customer strategies and identify growth opportunities.
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