Top Senior Level Customer Success Jobs in Rochester, NY
Seeking a Customer Success Manager to manage a portfolio of health system clients, develop relationships, resolve customer issues, and collaborate with internal teams. Remote position within the US with a base salary of $120K to $160K + equity.
As an Air Ticketing Specialist, you will process ticketing requests, respond to service desk inquiries, and provide consultative solutions for clients. The role requires expertise in ticketing systems and collaboration within a team to enhance client satisfaction and resolve airline queries effectively.
The Senior Customer Success Manager is responsible for ensuring customer satisfaction and retention by driving the adoption of the company's software, developing account expansion strategies, consulting with customers, renewing contracts, onboarding new customers, and creating feedback loops with product management.
The Enterprise Reimbursement Success Manager will oversee enterprise clients' revenue cycle processes, ensure client satisfaction, optimize revenue, build relationships, and provide training. Responsibilities include analyzing performance, resolving issues, and implementing best practices while collaborating with various teams.
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
The Client Partner, Life Sciences at Datavant is responsible for managing account relationships to drive growth and satisfaction. This role involves collaborating with various stakeholders, handling complex sales processes, and leveraging knowledge of client organizations to discover new opportunities.
The Foreclosure Senior Milestone Specialist ensures compliance within the foreclosure process by liaising with external counsel, managing foreclosure cases, and preparing complex reports. Responsibilities include monitoring timelines, executing financial documents, and coordinating with property preservation, while providing support to internal teams and mentoring new hires.
The Client Partner at Zaelab is responsible for acquiring new clients, managing relationships, and developing sales strategies. They engage in lead generation, maintain strong client connections, execute sales processes, and forecast revenue using tools like Hubspot. The role requires both strategic insight and a data-driven approach to achieve sales targets while fostering partnerships that solve business challenges.
The Regional Customer Success Manager will act as a primary contact for clients, enhancing the use of Viz.ai technology in healthcare settings. Responsibilities include optimizing customer experience, conducting training, developing business plans, and driving contract renewals while maintaining strong relationships and monitoring engagement.
The Customer Success Manager engages with customers to build relationships, promote product adoption, and ensure customer satisfaction with GTT's services. Responsibilities include facilitating training, resolving issues, enhancing usage of features, and collaborating with Sales to develop tailored customer strategies and identify growth opportunities.
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