Top Senior Level Customer Success Jobs in Rochester, NY

The Sr. Procurement Category Specialist will analyze spending data, enhance purchasing processes, develop sourcing strategies, manage supplier relationships, conduct spend analysis, and implement procurement system improvements. This role focuses on cost reduction, sourcing critical categories, negotiating contracts, and ensuring effective supply chain operations.

As a Technical Architect at Hightouch, you will serve as a crucial link between the company and its Enterprise customers, guiding them through onboarding and maximizing usage of the platform. Responsibilities include understanding customer needs, delivering proactive technical guidance, collaborating with various teams, and identifying use cases for product improvement.

The Director of Client Success will lead the client success strategy, manage onboarding and implementation, oversee client relationship management and retention, improve processes, and utilize data analysis to inform strategies and track client health in a healthcare technology startup.