Top Remote Tech Jobs

Provides billing support and customer service for small and midsize UCaaS customers through inbound calls, email, and follow-up. Responsibilities include documenting interactions in Oracle, explaining billing procedures, verifying account authorization, processing credits, refunds, and charges, and collaborating with technical support, sales, and customer service teams. The role requires strong communication, data entry, organization, billing research, payment-processing knowledge, and the ability to meet call center performance metrics.

Designs, operates, and improves secure multi-account AWS infrastructure, Infrastructure as Code, CI/CD pipelines, containerized workloads, monitoring, observability, and cloud security controls. Troubleshoots issues across the software delivery and runtime stack, documents operational standards, mentors engineers, and supports technical readiness reviews. The role also contributes to automation, reliability, and potentially generative AI infrastructure and developer workflows.

Own enterprise FP&A, including annual budgeting, quarterly forecasting, multi-year planning, cash flow forecasting, management reporting, and KPI analysis. Partner with executives and operating leaders on business cases, cost savings, capital investments, and performance initiatives. Build scalable finance processes, connect operational KPIs to financial results, automate reporting with Business Intelligence, apply AI responsibly, and support audits, diligence, and external reporting.

Develop and deliver data-driven, omnichannel customer lifecycle marketing strategies across email, SMS, direct mail, and push channels. Translate customer, business, and technology insights into campaign recommendations, briefs, and measurable client outcomes. Collaborate with account management, creative, analytics, operations, and partner agencies across multiple industries. The role requires client-facing communication, campaign strategy expertise, CRM marketing experience, and the ability to manage multiple projects in a matrixed environment.

Owns strategic client accounts generating $15M–$20M+ in annual revenue, with accountability for retention, profitability, forecasting, executive relationships, and growth. Sets account strategy, defends revenue, drives cross-sell and expansion, manages contracts and commercial performance, coordinates matrixed delivery teams, and partners with major technology alliances. The role requires senior-level client leadership, P&L ownership, complex negotiation, enterprise marketing and technology expertise, and the ability to influence CMO, CIO, and CFO stakeholders.

Operate and optimize WEKA data platform deployments for AI hyperscaler customers. Responsibilities include monitoring, upgrades, capacity management, tenant onboarding, storage and networking configuration, Kubernetes and GPU infrastructure support, performance benchmarking, incident escalation, runbook development, and automation using Python, Bash, and Ansible. The role requires strong Linux, storage, networking, cloud, and customer-facing infrastructure administration experience.

Serve as the primary legal partner to Product, Engineering, Security, and Support. Build risk-tiered product review processes, counsel on data use and AI governance, and own WEKA’s privacy program covering GDPR, CCPA/CPRA, DPAs, data mapping, subprocessors, retention, transfers, incidents, and audits. Create scalable policies, playbooks, workflows, and training while providing backup commercial support, managing outside counsel, and enabling efficient product launches.

Manage existing corporate customers, identify cross-sell and upsell opportunities, negotiate contracts, and achieve sales targets for real estate technology solutions. Build long-term client relationships, maintain sales forecasts and pipelines in Salesforce, develop strategic sales plans, and collaborate with Professional Services, Legal, Sales Operations, Marketing, Development, and Implementation teams.

Executes SOX compliance activities for assigned processes and applications, including risk assessments, walkthroughs, control documentation, audit coordination, issue remediation, and stakeholder engagement. Evaluates control design, tracks deliverables, identifies risks and gaps, and supports governance and continuous improvement initiatives. The role independently manages assigned workstreams while escalating complex judgments and partnering with business, finance, technology, internal audit, and external audit stakeholders.

Owns KeyBank’s CIAM authentication-intelligence and fraud-detection capabilities, including device intelligence, behavioral analytics, session monitoring, risk-based authentication, and fraud telemetry. Develops capability roadmaps, tunes detection policies and models, analyzes fraud and authentication metrics, partners with Fraud, Security, Data, Technology, and channel teams, manages vendor capabilities, and integrates intelligence signals into real-time authentication decisions. The role improves fraud detection, reduces false positives and client friction, and drives measurable authentication outcomes.

Supports Credit Risk Review through independent risk analysis, portfolio monitoring, reporting, dashboard development, automation, and process improvement. The role identifies emerging credit risks, trends, concentrations, and outliers; develops scalable analytical solutions; improves data quality and reporting efficiency; and prepares insights for senior management and governance committees. It partners with review teams and risk stakeholders to strengthen continuous monitoring, independent challenge, risk intelligence, and evidence-based oversight.

Develops and coordinates electrical design packages for construction projects, including power distribution, lighting, grounding, calculations, equipment layouts, and technical documentation. Reviews drawings, specifications, codes, submittals, and field conditions; supports estimating, permitting, commissioning, procurement, RFIs, change orders, and project closeout. Coordinates with multidisciplinary teams, utilities, clients, vendors, subcontractors, and field personnel while providing technical solutions and construction support across office and jobsites.

Implement and configure employee benefits technology solutions, manage testing and troubleshooting, and ensure accurate client delivery. Partner with clients, vendors, carriers, and internal teams; provide platform support, training, documentation, and process improvements. The role also involves maintaining client relationships, resolving system issues, conducting quality audits, and mentoring less experienced teammates.

Provides employee benefits consulting and leads daily account service for assigned clients. Manages client relationships, meetings, projects, teams, strategic plans, deliverables, financial models, and client retention initiatives. Develops relationships with internal teams, clients, and vendors while mentoring consultants. Requires strong communication, analytical, financial, organizational, and client-facing skills, along with a Life and Health license.

Provides empathetic phone-based technical support to RV owners, troubleshooting electrical, mechanical, plumbing, appliance, chassis, drivetrain, and other operational issues. Manages inbound and outbound calls, documents interactions and resolutions, explains coverage, and coordinates with service facilities and internal departments. Requires deep knowledge of RV systems, brands, models, construction, maintenance, and roadside assistance.

Partner with Sales and Success teams to support enterprise customer acquisition and expansion. Deliver technical presentations, design and deploy customer-specific proof-of-value projects, build reports and dashboards, support RFPs, maintain demo environments, and create AI-driven workflow solutions and integrations. The role requires strategic customer engagement, business process mapping, value selling, and up to 50% travel across the Northeast.

Partners with Sales and Success teams to deliver technical presentations, design customer-specific proof-of-value projects, build reports and dashboards, support RFPs, and maintain demo environments. Advises enterprise customers on AI workflow automation, integrations, cloud transformation, and business process improvements. Requires strong technical communication, solution design, value selling, and customer-facing skills, with travel up to 50% across the Midwest and Northeast.