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Top Remote Customer Success Jobs

6 Hours Ago
USA
Remote
420 Employees
110K-169K Annually
Senior level
420 Employees
110K-169K Annually
Senior level
Cloud • Security • Software • Cybersecurity
Lead a team of Customer Success Managers, focusing on building relationships and optimizing operations to enhance customer experiences and retention. Use analytics to identify improvement opportunities and mentor team members for their career development while collaborating with cross-functional teams.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+41 More
12 Hours Ago
United States
Remote
850 Employees
126K-194K Annually
Senior level
850 Employees
126K-194K Annually
Senior level
Fintech • HR Tech • Payments • Social Impact • Financial Services
The Senior Manager of Client Success will lead a team to drive measurable outcomes for clients by enhancing employee financial wellness. Responsibilities include managing client relations, developing retention strategies, and overseeing team performance to achieve KPIs and success plays. This role involves significant collaboration with sales, marketing, and leadership to enhance customer satisfaction and retention.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+57 More
Yesterday
United States
Remote
450 Employees
Entry level
450 Employees
Entry level
Artificial Intelligence • Marketing Tech • Real Estate
The Client Success Manager at Ylopo is responsible for managing client relationships, providing high-quality support, and enhancing client retention by identifying upsell and cross-sell opportunities. This role involves addressing escalated issues, collaborating with teams, and ensuring clients are well-informed about the product offerings.
Top Benefits:
401-K
Child Care Benefits
Company Outings
+25 More
Yesterday
Chicago, IL, USA
Remote
Hybrid
45 Employees
Junior
45 Employees
Junior
Cloud • Information Technology • Productivity • Professional Services • Software
The Customer Success Specialist will provide technical assistance and manage software implementation projects for customers using the Jobba platform. Responsibilities include onboarding, training, troubleshooting, and ensuring customer satisfaction, while also monitoring key performance indicators and engaging in teamwork.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+15 More
2 Days Ago
2 Locations
Remote
550 Employees
Senior level
550 Employees
Senior level
Artificial Intelligence • Big Data • Logistics • Software • Transportation
As the Manager of Customer Success at FourKites, you will lead a team to enhance customer relationships and ensure exceptional experience. You will guide clients through their visibility journey, manage account health, ensure customer satisfaction, and drive revenue retention while collaborating with other departments.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
12 Hours Ago
United States
Remote
417 Employees
60K-65K Annually
Junior
417 Employees
60K-65K Annually
Junior
Marketing Tech • Real Estate • Software • PropTech • SEO
As a Customer Success Manager I at Luxury Presence, you will enhance client satisfaction by managing a portfolio of Side Partnership clients, developing engagement strategies, and leading educational webinars to empower users of the platform. You will collaborate with cross-functional teams and utilize data-driven approaches to drive customer success and product adoption.
Top Benefits:
401-K
Company Equity
Company Outings
+40 More
6 Hours Ago
Menlo Park, CA, USA
Remote
Hybrid
412 Employees
70K-90K Annually
Mid level
412 Employees
70K-90K Annually
Mid level
Healthtech • HR Tech • Kids + Family • Other • Social Impact • Telehealth
The Customer Success Manager II at Carrot Fertility supports the Small Business segment by enhancing customer retention, engagement, and satisfaction. They advise HR benefits leaders, communicate product value, and collaborate with the Renewals and Expansions Manager to identify growth opportunities.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+55 More
17 Hours Ago
United States
Remote
120 Employees
60K-65K Annually
Mid level
120 Employees
60K-65K Annually
Mid level
Cloud • Fintech • Software • Financial Services
The Customer Success Manager at YCharts will build relationships with clients, understand their investment strategies, and ensure they effectively utilize the company's cloud-based software. The role involves onboarding clients, providing ongoing support, and collaborating with internal teams to improve client experiences and drive product adoption.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+44 More

Featured Jobs

Yesterday
San Francisco, CA, USA
Remote
11,000 Employees
143K-229K Annually
Senior level
11,000 Employees
143K-229K Annually
Senior level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
As a Principal Customer Success Manager at Atlassian, you'll engage with C-level executives and complex enterprise customers to ensure they maximize value from Atlassian solutions. You'll develop relationships, guide customer success strategies, and help in navigating implementation processes while driving product adoption.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+69 More
22 Hours Ago
United States
Remote
Mid level
Mid level
Fintech • Professional Services • Software • Consulting
As a Customer Success Manager at Zone & Co, you'll build and maintain relationships with SMB clients, ensuring they receive maximum value from products and services. You'll monitor customer health, identify upsell opportunities, troubleshoot issues, and advocate for customer needs, leading to increased satisfaction and engagement.
Top Benefits:
401-K
401-K Matching
Company Equity
+28 More
3 Days Ago
United States
Remote
500 Employees
Senior level
500 Employees
Senior level
Security • Software • Cybersecurity • Automation
The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+35 More
18 Hours Ago
United States
Remote
427 Employees
100K-130K Annually
Senior level
427 Employees
100K-130K Annually
Senior level
Software
As a Customer Success Manager, you'll collaborate with internal teams and customers to drive value by establishing success metrics, engaging customers, and uncovering growth opportunities. You'll be responsible for managing strategic accounts in industries like Financial Services and Fashion/Retail, ensuring high adoption of Persado’s platform and leading communications with clients.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+31 More
2 Days Ago
Denver, CO, USA
Remote
Hybrid
5,500 Employees
114K-164K Annually
Senior level
5,500 Employees
114K-164K Annually
Senior level
Artificial Intelligence • Cloud • Enterprise Web • Software • Business Intelligence
The Senior Customer Success Manager at Device42 is responsible for fostering relationships with large, strategic customers to enhance software utilization and drive satisfaction. This role involves understanding customer needs, engaging cross-functionally, managing customer journeys, reporting on customer health, and identifying growth opportunities within accounts.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+45 More
2 Days Ago
2 Locations
Remote
116 Employees
Senior level
116 Employees
Senior level
Consumer Web • Enterprise Web • Mobile • Productivity • Software
As a Senior Customer Success Manager at Superhuman, you will manage a portfolio of Mid-Market accounts, ensuring successful onboarding, product adoption, and customer satisfaction. You will work to define best practices, advocate for customer needs, and drive retention and expansion efforts while providing insights to the Product team.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+44 More
3 Days Ago
CO, USA
Remote
22,000 Employees
147K-267K Annually
Expert/Leader
22,000 Employees
147K-267K Annually
Expert/Leader
Cloud • Enterprise Web • Hardware • Information Technology • Internet of Things • Robotics • Semiconductor
The Customer Success Manager for CloudHealth at Arrow focuses on maintaining and expanding customer relationships, driving sales, and ensuring customer satisfaction. Responsibilities include engaging established customers, developing new business, and collaborating with partners to enhance CloudHealth service offerings.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+34 More
2 Days Ago
USA
Remote
1,700 Employees
108K-120K Annually
Senior level
1,700 Employees
108K-120K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Customer Success Manager engages with customers to ensure they maximize the value of the platform. Responsibilities include driving engagement, managing accounts from onboarding to renewal, anticipating customer needs, and using tools for measuring customer experience. The CSM acts as a trusted adviser, facilitating adoption of best practices and strategic recommendations.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+74 More
2 Days Ago
2 Locations
Remote
Hybrid
350 Employees
Senior level
350 Employees
Senior level
AdTech • eCommerce • Machine Learning • Marketing Tech • Software
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+56 More
3 Days Ago
2 Locations
Remote
130 Employees
Mid level
130 Employees
Mid level
Artificial Intelligence • Cloud • Computer Vision • Healthtech • Software
The Enterprise Customer Success Manager at Overjet is responsible for ensuring customer satisfaction and utilization of the company's software platform. The role involves managing enterprise accounts, executing the customer success strategy, and conducting frequent reviews with accounts and the team.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+86 More
2 Days Ago
USA
Remote
1,700 Employees
144K-160K Annually
Senior level
1,700 Employees
144K-160K Annually
Senior level
Cloud • Edtech • Information Technology • Software
As a Senior Customer Success Manager, you'll engage and retain customers, ensuring they maximize value from our platform. You'll drive renewals and expansion opportunities, manage accounts throughout their lifecycle, and provide insights based on customer data to recommend strategic improvements.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+74 More
3 Days Ago
Framingham, MA, USA
Remote
Hybrid
900 Employees
Entry level
900 Employees
Entry level
Healthtech • Software
The Customer Success Manager is responsible for ensuring customer satisfaction and success within their assigned accounts. They collaborate with Account Executives and other team members to promote product adoption and engagement, anticipating customer needs, and improving the customer experience.
Top Benefits:
401-K
401-K Matching
Company Equity
+58 More
3 Days Ago
Florida, USA
Remote
21,000 Employees
Senior level
21,000 Employees
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Customer Success Manager at Motorola Solutions will execute strategies to enhance product adoption and customer advocacy. They will develop best practices for account management and collaborate closely with sales and marketing to drive customer retention and revenue growth. This critical role requires strong communication, analytical skills, and a deep understanding of customer needs in a SaaS environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
4 Days Ago
United States
Remote
2,050 Employees
Senior level
2,050 Employees
Senior level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager will manage customer accounts, build success plans, drive customer advocacy, and collaborate with internal teams. Responsibilities include establishing trusted advisor relationships and monitoring customer performance against defined metrics while providing insights on product features and best practices.
Top Benefits:
401-K
401-K Matching
Company Equity
+45 More
4 Days Ago
Virginia, USA
Remote
21,000 Employees
Senior level
21,000 Employees
Senior level
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Senior Customer Success Manager, you will work with Public Safety clients to ensure full adoption of Motorola's software, focusing on maximizing usage, value realization, and overall product satisfaction. Your role involves building relationships, understanding agency goals, and delivering tailored solutions to enhance customer experiences and outcomes.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More
4 Days Ago
U.S.
Remote
150 Employees
50K-66K Annually
Junior
150 Employees
50K-66K Annually
Junior
Artificial Intelligence • Digital Media • Healthtech • Marketing Tech • Software
The Customer Success Manager at DearDoc engages with clients to ensure high product adoption and satisfaction, managing a large portfolio of accounts to exceed revenue goals. Responsibilities include driving product adoption, handling cancellations, and soliciting advocacy opportunities. The role involves consistent follow-up, conducting success calls, and providing feedback to internal teams to enhance customer experience.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+47 More
3 Days Ago
Framingham, MA, USA
Remote
Hybrid
900 Employees
Senior level
900 Employees
Senior level
Healthtech • Software
The Senior Customer Success Manager at Definitive Healthcare drives product adoption, engagement, and retention, working closely with Account Executives. This role includes fostering senior-level business relationships, overseeing deliverables, managing client issues, and ensuring customers realize the value of solutions offered.
Top Benefits:
401-K
401-K Matching
Company Equity
+58 More
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