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Top Remote Customer Success Jobs

Reposted 10 Days AgoSaved
Remote or Hybrid
USA
95K-140K Annually
Mid level
95K-140K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.
Top Skills: Advisory ConsultingCustomer SuccessCybersecurityIncident Response Management
Reposted 9 Hours AgoSaved
In-Office or Remote
Boston, MA, USA
100K-140K Annually
Senior level
100K-140K Annually
Senior level
Big Data • Fitness • Healthtech • Information Technology • Software • Analytics
The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.
Top Skills: JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
Reposted 9 Hours AgoSaved
Remote or Hybrid
Denver, CO, USA
100K-130K Annually
Junior
100K-130K Annually
Junior
Productivity • Sales • Software
The SLED Customer Success Manager works with state and local government clients to enhance product adoption and build strong relationships, emphasizing consultancy and collaboration.
Top Skills: B2B Saas
Reposted 9 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
85K-114K Annually
Mid level
85K-114K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills: ExcelLookerSalesforceSheetsTableau
YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
88K-100K Annually
Mid level
88K-100K Annually
Mid level
Cloud • Information Technology • Security • Software
As a Senior Customer Success Associate, you will manage SMB customer interactions, monitor health scores, resolve inquiries, and drive renewals with a focus on efficiency and technology.
Top Skills: PlanhatSalesforceZendesk
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted YesterdaySaved
Remote or Hybrid
United States
80K-100K Annually
Mid level
80K-100K Annually
Mid level
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills: CRM
Reposted YesterdaySaved
Remote
USA
100K-152K Annually
Expert/Leader
100K-152K Annually
Expert/Leader
AdTech • Digital Media • Marketing Tech • Professional Services • SEO
The Client Success Director manages top global client relationships, aligns strategy with client goals, and leads multi-million dollar accounts, ensuring revenue retention and effective marketing outcomes.
Top Skills: Digital Communication ToolsSearch Engine Optimization
Reposted YesterdaySaved
Remote or Hybrid
United States
96K-120K Annually
Mid level
96K-120K Annually
Mid level
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.
Top Skills: BlacklineGainsightSalesforce CRM
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Chicago, IL, USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage client relationships, ensure product adoption, and drive customer satisfaction in a SaaS environment, focusing on supply chain management.
Top Skills: SaaS
2 Days AgoSaved
Remote or Hybrid
USA
140K-175K Annually
Senior level
140K-175K Annually
Senior level
Edtech • Information Technology • Software
The Senior Customer Success Manager engages with customers to maximize platform utilization, build strong relationships, drive renewals, anticipate needs, and ensure overall client success through proactive management.
Top Skills: GainsightSalesforce
2 Days AgoSaved
Remote or Hybrid
Austin, TX, USA
650K-650K Annually
Mid level
650K-650K Annually
Mid level
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Enterprise Customer Success Manager is responsible for managing relationships with strategic enterprise customers, ensuring exceptional service, proactive engagement, and account growth. Duties include strategic account management, customer experience enhancement, business enablement, onsite visits, revenue growth, internal collaboration, and success metrics management.
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Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
Texas, USA
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Own end-to-end success for a portfolio of programmatic accounts: manage 10+ live campaigns, lead client communications, execute and optimize campaigns using DSPs, deliver performance reporting, and drive retention, growth, and upsell opportunities while collaborating cross-functionally.
Top Skills: DspExcelZeta Marketing Platform (Zmp)
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
66K-111K Annually
Mid level
66K-111K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
Reposted 2 Days AgoSaved
Remote or Hybrid
Detroit, MI, USA
116K-145K Annually
Senior level
116K-145K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Lead Customer Success Engineer, you will build post-sales relationships with strategic customers, ensuring product adoption and value realization, while mentoring other CSEs and acting as a technical advisor.
Top Skills: AjaxAndroid WebkitAnsibleApacheAWSAzureBmcChefCloud FoundryCSSGCPHTMLIisiOSJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetReactServicenowWeblogicWebsphere
Reposted 2 Days AgoSaved
Remote or Hybrid
Philadelphia, PA, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage a portfolio of mid-market enterprise customers from go-live through long-term value realization. Serve as a trusted advisor, drive adoption and expansion of the Moveworks AI Assistant across ServiceNow workflows, translate business needs into solutions, track success metrics, mitigate risk, and support renewals and expansion by demonstrating measurable business impact.
Top Skills: Enterprise AutomationHr SystemsItsmMoveworksServicenowWorkflow Platforms
Reposted 3 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Reposted 3 Days AgoSaved
Remote or Hybrid
West Palm Beach, FL, USA
Entry level
Entry level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Associate Customer Success Guide, you will drive customer success and platform adoption, serving as a trusted advisor and collaborating with internal teams to enhance customer engagement and business outcomes.
Top Skills: AISaaS
Reposted 3 Days AgoSaved
Remote
United States
150K-185K Annually
Mid level
150K-185K Annually
Mid level
Software • Defense
As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.
Top Skills: C#C++Python
Reposted 3 Days AgoSaved
Remote or Hybrid
San Francisco, CA, USA
Junior
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.
Top Skills: Google LookerGoogle SuiteSalesforce CRMSQLZendesk
Reposted 3 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.
Top Skills: ItilSaaS
Reposted 3 Days AgoSaved
Remote or Hybrid
New York, NY, USA
165K-220K Annually
Senior level
165K-220K Annually
Senior level
Productivity • Sales • Software
The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.
Top Skills: Cs Tools
Reposted 3 Days AgoSaved
Easy Apply
Remote or Hybrid
Chicago, IL, USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.
Reposted 3 Days AgoSaved
Remote or Hybrid
Chicago, IL, USA
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager is responsible for supporting enterprise customers in their DEX journey, ensuring adoption, value realization, and customer satisfaction through comprehensive success planning and collaboration with cross-functional teams.
Top Skills: Dex MethodologyItilSaaS
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