Top Remote Customer Success Jobs

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

The Software Customer Service Manager oversees customer service contracts for CommandCenter Software, ensuring service quality and effective collaboration with teams to resolve issues and optimize customer satisfaction.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.

As a Manager of Customer Success, lead a team driving customer relationships and retention outcomes, while building executive partnerships and developing scalable processes.

The Customer Success Team Manager will lead a team of CSMs, driving retention and growth targets, creating processes, and maintaining relationships with customers and internal partners.

The Customer Success Manager will lead AI consulting, drive digital transformation, and enhance client relationships, focusing on using monday.com's platform effectively.

As a Technical Customer Success Manager at monday.com, you'll guide B2B clients in leveraging AI for business transformation, provide technical consultation, and drive product adoption through data-driven strategies.

The Senior Customer Success Team Manager leads a team focused on retention and growth, creating strategies, processes, and relationships to enhance customer success and engagement.

The role involves managing B2B accounts, championing AI integration, driving digital transformation, and fostering client relationships to achieve technical and business goals.

Manage and enhance B2B client relationships, driving product adoption and digital transformation through AI consultations and technical enablement. Identify opportunities for growth and represent customer needs to product teams.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.

Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.

As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.

Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.

The Senior Customer Success Manager at Drata will lead strategic customer relationships, ensure compliance program success, and drive measurable business outcomes while guiding customers through complex frameworks.

The Lead Customer Success Engineer is responsible for post-sales relationships, mentoring other engineers, guiding customer solutions, and advocating for customer needs and product adoption.

The Senior Customer Success Manager will oversee a portfolio of customers, ensuring they achieve desired business outcomes, foster product adoption, and create success stories with ServiceNow products.

The Customer Success Manager will retain and grow accounts in behavioral health practices, ensure customer satisfaction, and identify upsell opportunities.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.

The role involves managing customer inquiries, coordinating with labs, maintaining relationships, and ensuring high customer satisfaction in a healthcare setting.