Top Remote Customer Success Jobs

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

The Customer Success Operations Manager at Atlassian partners with leadership to develop operational workflows, manages projects, and optimizes team efficiency using customer success metrics.

The Customer Success Representative will manage customer accounts, focus on retention and renewal, conduct check-ins, resolve issues, and gather customer feedback for internal teams.

As a Customer Success Manager at PagerDuty, you will manage customer relationships, drive retention, and ensure successful adoption of PagerDuty's services while collaborating with internal teams to enhance customer satisfaction.

The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

The APX Next Customer Success Advocate acts as a strategic partner for U.S. Government clients, ensuring the full adoption and satisfaction of public safety software. Responsibilities include relationship management, operational excellence, account leadership, and technical advocacy to enhance user experience and product value.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

The Senior Enterprise Customer Success Manager at Drata will manage executive relationships, drive outcomes in compliance programs, and align product capabilities with customer growth and security.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

Lead the Client Success team focusing on revenue growth and operational efficiency. Develop workflows, mentor team members, and enhance client relationships while ensuring team accountability and performance.

Drive operational execution through renewal processing in Salesforce, support Tier 1 ticket handling in Zendesk, maintain data accuracy, and handle other operational tasks as business needs shift.

Manage mid-market accounts to improve adoption and usage, serve as a trusted advisor, protect revenue streams, and meet retention KPIs through effective strategies and communication.

The Senior Client Success Manager drives client retention and growth through relationship management, mentoring Client Success Managers, resolving escalated issues, and leading strategic initiatives to enhance service effectiveness.

Manage a portfolio of strategic programmatic accounts, oversee campaign execution, client communication, and performance insights, while identifying upsell opportunities.

The Senior Client Success Manager - Programmatic manages programmatic campaigns, leads client communications, and drives campaign performance and retention. Requires extensive expertise in DSP and collaboration with sales and operations teams.

The Senior Client Success Manager - Programmatic will manage client accounts, oversee campaign performance, and drive account growth through client engagement and collaboration with internal teams.

Manage a portfolio of enterprise and mid-market accounts, identifying upsell opportunities, executing renewals, and ensuring customer satisfaction and growth through strong relationships and strategic guidance.

Serve as the day-to-day client lead for a portfolio of programmatic accounts: manage 10+ live campaigns end-to-end, handle client communications and escalations, own technical campaign setup and optimization in DSPs, deliver performance reporting with Analytics, and drive retention, upsells, and cross-sell opportunities while collaborating across Sales, Operations, and Analytics.

The Senior Client Success Manager drives client engagement and satisfaction for mid-market accounts, managing relationships and ensuring alignment with client goals to optimize care.

The Software Customer Service Manager oversees customer service contracts for CommandCenter Software, ensuring service quality and effective collaboration with teams to resolve issues and optimize customer satisfaction.

The Strategic Customer Success Manager will manage key client relationships, collaborate with internal teams, and ensure customer satisfaction and success metrics are met.