Top Remote Customer Success Jobs

The Corporate Account Manager for SLED manages client relationships, drives sales growth, and ensures customer satisfaction through proactive engagement and advocacy.

The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

The Senior Customer Success Manager will oversee a portfolio of customers, ensuring they achieve desired business outcomes, foster product adoption, and create success stories with ServiceNow products.

The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.

Lead Client Success Operations, designing processes and tools for onboarding and client support, optimize workflows, and develop training programs. Drive data insights and build operational reports for performance tracking.

The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.

The Senior Customer Success Quality Analyst will drive quality improvements and compliance in customer interactions, leveraging data analysis and industry best practices to enhance team productivity and customer outcomes.

Own a portfolio of clients as the primary contact to launch, manage, and optimize campaigns. Drive performance reviews, identify optimizations and upsell opportunities, develop client growth plans, coordinate cross‑functional teams, and ensure strong client relationships, retention, and account expansion.

As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.

The Customer Success Associate at Samsara will support customers post-implementation, ensuring they utilize the IoT platform effectively and build long-term relationships. Responsibilities include advising on product customization, orchestrating business reviews, conducting workshops, and mentoring colleagues.

The Principal Customer Success Manager oversees major enterprise accounts, serving as a strategic advisor to clients while driving value realization and retention efforts in collaboration with internal teams.

Act as a trusted advisor to Rapid7 customers, build relationships with technical and executive stakeholders, create Success Plans, drive product adoption, monitor usage and risks, advocate customer needs internally, and track KPIs to secure renewals and growth.

The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.

The Customer Success Manager will onboard districts into Ellevation's platform, manage relationships to ensure product engagement, and consult on best practices to optimize the use of the software for English Language programs.

The Senior Customer Success Manager leads customer interactions, ensuring satisfaction, retention, and expansion. They collaborate cross-functionally, use data for recommendations, and drive revenue targets while advocating for customer needs within the company.

As a Senior Customer Success Manager, you'll partner with Federal/Military customers to ensure effective onboarding, train clients, set strategies, and measure success while collaborating with professional services and support teams.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

In this role, you will drive product value, build customer relationships, and enhance onboarding strategies while ensuring client goals are met.

As a Customer Success Advisor, you'll support customers using R7 products, ensuring effective experiences, resolving inquiries, and improving adoption metrics.

As an Associate Customer Success Manager, you will manage client relationships, ensure customer satisfaction, advocate for clients internally, and identify new business opportunities while facilitating communications and troubleshooting issues.

As a Customer Success Manager, you'll engage with Public Sector clients, driving renewals, mitigating risks, and ensuring customer success through strategic advice and relationship management.

Manage and nurture relationships with Pharmaceutical and Agency clients, ensuring satisfaction, driving revenue growth, and delivering successful campaigns.

The Enterprise Customer Success Manager at Samsara will engage with top customers, ensuring they optimize their use of IoT solutions, conduct workshops, and manage relationships. This role requires strong communication and problem-solving skills, with 4+ years of relevant experience.

The Enterprise Customer Success Manager partners with customers to customize solutions using IoT data, ensuring safety and efficiency in operations, while conducting business reviews and mentoring teams.