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Top Remote Customer Success Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.
Top Skills:
Advisory ConsultingCustomer SuccessCybersecurityIncident Response Management
Big Data • Fitness • Healthtech • Information Technology • Software • Analytics
The Senior Customer Success Manager at Arcadia manages a portfolio of enterprise customers, mentoring a team to enhance customer success through strategic implementations and strong relationships.
Top Skills:
JIRAExcelMicrosoft PowerpointMicrosoft WordSQL Server
Productivity • Sales • Software
The SLED Customer Success Manager works with state and local government clients to enhance product adoption and build strong relationships, emphasizing consultancy and collaboration.
Top Skills:
B2B Saas
Reposted 9 Hours AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Support the execution of customer success programs by driving initiatives that improve sales productivity and streamline workflows, while analyzing outcomes and coordinating cross-functional efforts.
Top Skills:
ExcelLookerSalesforceSheetsTableau
Cloud • Information Technology • Security • Software
As a Senior Customer Success Associate, you will manage SMB customer interactions, monitor health scores, resolve inquiries, and drive renewals with a focus on efficiency and technology.
Top Skills:
PlanhatSalesforceZendesk
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills:
B2B SaasLegal Technology
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills:
CRM
AdTech • Digital Media • Marketing Tech • Professional Services • SEO
The Client Success Director manages top global client relationships, aligns strategy with client goals, and leads multi-million dollar accounts, ensuring revenue retention and effective marketing outcomes.
Top Skills:
Digital Communication ToolsSearch Engine Optimization
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
Partner with Lead Account Managers to drive customers' digital transformation using BlackLine. Verify platform setup, train admins and end users, assess and redesign processes, architect solutions, deliver thought leadership, increase adoption and expansion, prevent churn, and document reusable process optimizations.
Top Skills:
BlacklineGainsightSalesforce CRM
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will manage client relationships, ensure product adoption, and drive customer satisfaction in a SaaS environment, focusing on supply chain management.
Top Skills:
SaaS
Edtech • Information Technology • Software
The Senior Customer Success Manager engages with customers to maximize platform utilization, build strong relationships, drive renewals, anticipate needs, and ensure overall client success through proactive management.
Top Skills:
GainsightSalesforce
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
The Enterprise Customer Success Manager is responsible for managing relationships with strategic enterprise customers, ensuring exceptional service, proactive engagement, and account growth. Duties include strategic account management, customer experience enhancement, business enablement, onsite visits, revenue growth, internal collaboration, and success metrics management.
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Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills:
Legal Tech SolutionsSaaS
Reposted 2 Days AgoSaved
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AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Own end-to-end success for a portfolio of programmatic accounts: manage 10+ live campaigns, lead client communications, execute and optimize campaigns using DSPs, deliver performance reporting, and drive retention, growth, and upsell opportunities while collaborating cross-functionally.
Top Skills:
DspExcelZeta Marketing Platform (Zmp)
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Lead Customer Success Engineer, you will build post-sales relationships with strategic customers, ensuring product adoption and value realization, while mentoring other CSEs and acting as a technical advisor.
Top Skills:
AjaxAndroid WebkitAnsibleApacheAWSAzureBmcChefCloud FoundryCSSGCPHTMLIisiOSJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetReactServicenowWeblogicWebsphere
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage a portfolio of mid-market enterprise customers from go-live through long-term value realization. Serve as a trusted advisor, drive adoption and expansion of the Moveworks AI Assistant across ServiceNow workflows, translate business needs into solutions, track success metrics, mitigate risk, and support renewals and expansion by demonstrating measurable business impact.
Top Skills:
Enterprise AutomationHr SystemsItsmMoveworksServicenowWorkflow Platforms
Reposted 3 Days AgoSaved
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Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Associate Customer Success Guide, you will drive customer success and platform adoption, serving as a trusted advisor and collaborating with internal teams to enhance customer engagement and business outcomes.
Top Skills:
AISaaS
Software • Defense
As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.
Top Skills:
C#C++Python
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.
Top Skills:
Google LookerGoogle SuiteSalesforce CRMSQLZendesk
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.
Top Skills:
ItilSaaS
Productivity • Sales • Software
The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.
Top Skills:
Cs Tools
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager is responsible for supporting enterprise customers in their DEX journey, ensuring adoption, value realization, and customer satisfaction through comprehensive success planning and collaboration with cross-functional teams.
Top Skills:
Dex MethodologyItilSaaS
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