Top Remote Customer Success Jobs

15 Days AgoSaved
Remote or Hybrid
United States
92K-154K Annually
Senior level
92K-154K Annually
Senior level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.
Top Skills: AICloudCustomer SuccessManaged ServicesSaaS
9 Hours AgoSaved
Easy Apply
Remote
3 Locations
Easy Apply
85K-144K Annually
Mid level
85K-144K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll drive customer adoption of GitLab's DevSecOps platform by guiding clients on best practices, monitoring KPIs, and building strong relationships to enhance satisfaction and advocacy.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGit
9 Hours AgoSaved
In-Office or Remote
New York, NY, USA
123K-194K Annually
Mid level
123K-194K Annually
Mid level
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Manager of Commercial Customer Success will lead a team of Customer Success Managers, focusing on driving customer satisfaction, retention, and revenue growth. Responsibilities include team development, customer health management, upselling, and cross-functional collaboration.
10 Hours AgoSaved
Easy Apply
Remote
USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Internet of Things • Software • Analytics • Automation • Manufacturing
The Customer Success Manager (EU) drives customer retention and value realization across European accounts through proactive engagement, relationship building, and collaboration with internal teams.
Top Skills: Ai ToolsManufacturing Operations Management SoftwareTraksys
Reposted 11 Hours AgoSaved
Remote or Hybrid
United States
115K-152K Annually
Senior level
115K-152K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Engineer will drive adoption of Imprivata's Mobile solutions, delivering value to healthcare customers through technical advisory and leadership. Key responsibilities include designing solutions, troubleshooting, and providing customer feedback to influence product enhancements.
Top Skills: Active DirectoryAndroidApple Business ManagerGainsightGoogle Managed PlayIdentity ManagementiOSLdapMobile Device ManagementSaaSSalesforceSingle Sign-OnVpp
Reposted 11 Hours AgoSaved
Remote or Hybrid
United States
171K-204K Annually
Senior level
171K-204K Annually
Senior level
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills: Customer Success SoftwareCybersecurityData Analysis
Reposted 11 Hours AgoSaved
Easy Apply
Remote or Hybrid
US
Easy Apply
200K-230K Annually
Mid level
200K-230K Annually
Mid level
Artificial Intelligence • Machine Learning
The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.
Top Skills: AIClouderaCrm ToolsDatabricksDockerGoogleKubernetesMlSaaSSagemakerSASSFDC
Reposted 11 Hours AgoSaved
Remote or Hybrid
USA
58K-122K Annually
Junior
58K-122K Annually
Junior
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.
Top Skills: LookerMicrosoft Power BiSalesforceTableau
YesterdaySaved
Remote or Hybrid
United States
75K-100K Annually
Senior level
75K-100K Annually
Senior level
Cloud • eCommerce • Information Technology • Professional Services • Software
The Customer Success Manager oversees customer relationships, ensuring seamless transitions from launch to renewal while enhancing customer satisfaction and loyalty.
Top Skills: Enterprise SoftwareSaaS
YesterdaySaved
In-Office or Remote
3 Locations
170K-190K Annually
Senior level
170K-190K Annually
Senior level
eCommerce • Mobile • Retail
The role involves supporting enterprise sellers through data synchronization, building enterprise-grade systems, collaborating across teams, and improving customer support tooling.
Top Skills: Channel AdvisorMagentoShopify
YesterdaySaved
Remote
United States
120K-140K Annually
Senior level
120K-140K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive revenue growth, and collaborate across teams to improve customer success initiatives.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
USA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
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Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
109K-147K Annually
Senior level
109K-147K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves leading a Customer Success team, defining strategies for customer engagement, and ensuring customer satisfaction through effective management and coaching.
Top Skills: AIAutomationGainsightSaaS
Reposted YesterdaySaved
Remote
USA
150K-195K Annually
Senior level
150K-195K Annually
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Software • Conversational AI
As a Customer Success Engineer, you'll drive adoption and satisfaction for enterprise customers using Deepgram's voice AI technology, fostering strong relationships and aligning technical solutions with business objectives.
Top Skills: AIAPIsMachine LearningSpeech-To-TextText-To-Speech
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA, USA
109K-169K Annually
Senior level
109K-169K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will guide strategic enterprise customers through their digital employee experience journey, ensuring growth, adoption, and success in using Nexthink's solutions by providing support, conducting workshops, and facilitating renewals and upsells.
Top Skills: CRMDexopsIt OperationsItilItsmSaaS
2 Days AgoSaved
Remote or Hybrid
Denver, CO, USA
91K-114K Annually
Senior level
91K-114K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Senior Customer Success Manager drives customer adoption of Dynatrace solutions, manages relationships, and collaborates across teams to ensure value delivery and renewal success.
Top Skills: HTMLHTTPJavaScript
2 Days AgoSaved
Remote or Hybrid
Detroit, MI, USA
76K-95K Annually
Mid level
76K-95K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
The Customer Success Manager is responsible for customer renewal, adoption of solutions, relationship building, and strategic account management.
Top Skills: HTMLJavaScriptSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
2 Locations
90K-115K Annually
Senior level
90K-115K Annually
Senior level
Cloud • Insurance • Payments • Software • Business Intelligence • App development • Big Data Analytics
The Senior Customer Success Manager will manage complex customer accounts, drive product adoption, lead QBRs, mitigate renewal risks, and mentor peers.
Top Skills: ExcelPower BISalesforce
Reposted 2 Days AgoSaved
Remote or Hybrid
New York, NY, USA
Junior
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.
Top Skills: Google LookerGoogle SuiteSalesforce CRMSQLZendesk
Reposted 2 Days AgoSaved
Remote
16 Locations
120K-150K Annually
Mid level
120K-150K Annually
Mid level
Healthtech
The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.
Top Skills: FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
Reposted 2 Days AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
112K-169K Annually
Senior level
112K-169K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills: IotSaaS
Reposted 2 Days AgoSaved
Remote or Hybrid
United States
190K-257K Annually
Senior level
190K-257K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Lead the Customer Success department to enhance retention and growth through strategic leadership, team development, and cross-functional collaboration, while managing complex account scenarios and key performance indicators.
Top Skills: CRMCsm Platforms
Reposted 2 Days AgoSaved
Remote
United States
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.
Top Skills: Google SuiteMS OfficeSalesforce CRMSlack
Reposted 2 Days AgoSaved
Remote
United States
95K-152K Annually
Senior level
95K-152K Annually
Senior level
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.
Top Skills: Google SuiteMS OfficeSalesforceSlack
3 Days AgoSaved
Easy Apply
Remote or Hybrid
New York, NY, USA
Easy Apply
125K-172K Annually
Senior level
125K-172K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager fosters executive-level relationships with customers to drive their digital transformation and SaaS adoption, advising on best practices and proactively addressing risks to achieve business goals.
Top Skills: Ai/MlDevOpsSaaS
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