Top Remote Customer Success Jobs

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

As a Customer Success Account Manager, you'll manage high-volume accounts focusing on renewals and expansions, develop automated outreach, and collaborate with cross-functional teams to enhance customer experience and satisfaction.

In this role, you will prevent customer churn, work with sales teams on product adoption, and enhance overall customer satisfaction. Responsibilities include governance oversight, incident resolution, and integrating AI into processes. Required experience includes project management and collaboration with senior IT and business leaders.

Lead a team of Client Success Managers, ensuring client retention and strategic partnerships while managing a small portfolio. Drive performance through coaching and data-driven decisions using Salesforce.

The Senior Client Success Manager ensures that customer experiences exceed expectations by liaising with cross-functional teams and improving operational processes. This role focuses on managing relationships with high-value customers, addressing escalations, and utilizing data to drive improvements in client support services.

The Automation Strategist will guide customers in automating processes, help identify use cases, and promote AI-enabled transformation, focusing on value delivery and relationship building.

The Strategic Customer Success Manager builds executive relationships, guides customers on best practices, and drives product adoption while managing risks and delivering business value.

The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.

The Customer Success Manager role focuses on managing client relationships to drive revenue growth through upsells and cross-sells while ensuring successful campaign execution and client satisfaction.

The VP of Global Customer Success & Support will lead a global team to enhance customer relations, reduce churn, and utilize AI-driven strategies for operational efficiency and success. Responsibilities include managing technical support, refining customer engagement, and optimizing post-sale processes while ensuring exceptional customer experiences across global markets.

The Principal Customer Success Manager ensures the success of enterprise customers through strategic engagement, accountability for customer outcomes, and effective coordination of resources to drive value and renewals.

The Principal Customer Success Manager oversees the success of enterprise accounts, ensuring customer satisfaction, renewals, and business value realization through executive engagement and risk management.

The Customer Success Advocate ensures customers realize the full value of Motorola's hybrid-cloud portfolio by driving product adoption, managing relationships, and mitigating risks.

Responsible for driving customer success for strategic enterprise customers, managing relationships, ensuring adoption of Nexthink solutions, and achieving renewal and upsell targets.

The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.

The Customer Success Associate manages client relationships, oversees customer support, builds operational processes, and collaborates with the Founding Team to enhance service delivery and customer satisfaction.

The Enterprise Client Success Manager will manage enterprise client relationships, ensuring adoption, satisfaction, and growth while providing operational support and insights for strategic account expansion.

As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.

The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.

The Customer Success Advocate manages customer portfolios, drives product adoption, identifies risks, and supports customer engagement and workflow optimization. Success is measured by adoption, retention, and customer advocacy.

Lead and develop scalable customer success operations, define KPIs, enhance customer experience, and manage cross-functional initiatives to drive revenue growth.

The Client Success Rep ensures customer satisfaction by addressing technical inquiries, resolving client issues, and suggesting software enhancements. Responsibilities include maintaining customer documentation and collaborating with team members for issue resolution.

Serve as the day-to-day client lead for a portfolio of programmatic accounts: manage 10+ live campaigns end-to-end, handle client communications and escalations, own technical campaign setup and optimization in DSPs, deliver performance reporting with Analytics, and drive retention, upsells, and cross-sell opportunities while collaborating across Sales, Operations, and Analytics.

As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.

As a Scaled Customer Success Associate, you will manage a high-volume portfolio, ensuring customer satisfaction through data analysis and digital outreach, while creating resources and maintaining community engagement.