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Top Remote Customer Success Jobs

Reposted 8 Days AgoSaved
Remote or Hybrid
USA
95K-140K Annually
Mid level
95K-140K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The role involves managing strategic customer relationships, optimizing cybersecurity service investments, and ensuring customer preparedness through education and planning.
Top Skills: Advisory ConsultingCustomer SuccessCybersecurityIncident Response Management
Reposted 10 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
Senior level
Senior level
Legal Tech • Software • Generative AI
As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.
Top Skills: Legal Tech SolutionsSaaS
Reposted 11 Hours AgoSaved
Easy Apply
Remote or Hybrid
Texas, USA
Easy Apply
80K-95K Annually
Senior level
80K-95K Annually
Senior level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
Own end-to-end success for a portfolio of programmatic accounts: manage 10+ live campaigns, lead client communications, execute and optimize campaigns using DSPs, deliver performance reporting, and drive retention, growth, and upsell opportunities while collaborating cross-functionally.
Top Skills: DspExcelZeta Marketing Platform (Zmp)
Reposted 11 Hours AgoSaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
66K-111K Annually
Mid level
66K-111K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage customer relationships, advise on product use, conduct workshops, and ensure operational success with Samsara's IoT platform for top customers.
Reposted 11 Hours AgoSaved
Remote or Hybrid
Detroit, MI, USA
116K-145K Annually
Senior level
116K-145K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Lead Customer Success Engineer, you will build post-sales relationships with strategic customers, ensuring product adoption and value realization, while mentoring other CSEs and acting as a technical advisor.
Top Skills: AjaxAndroid WebkitAnsibleApacheAWSAzureBmcChefCloud FoundryCSSGCPHTMLIisiOSJava ServletsJavaScriptJbossJenkinsKubernetesOpenshiftOpenstackPHPPuppetReactServicenowWeblogicWebsphere
Reposted 11 Hours AgoSaved
Remote or Hybrid
Philadelphia, PA, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Manage a portfolio of mid-market enterprise customers from go-live through long-term value realization. Serve as a trusted advisor, drive adoption and expansion of the Moveworks AI Assistant across ServiceNow workflows, translate business needs into solutions, track success metrics, mitigate risk, and support renewals and expansion by demonstrating measurable business impact.
Top Skills: Enterprise AutomationHr SystemsItsmMoveworksServicenowWorkflow Platforms
Reposted YesterdaySaved
Easy Apply
Remote
United States
Easy Apply
98K-165K Annually
Senior level
98K-165K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
As a Strategic Accounts Customer Success Manager, you will drive customer satisfaction for major clients, manage renewals and upsells, and collaborate internally to enhance product usage and improve customer experience.
Reposted YesterdaySaved
Remote or Hybrid
West Palm Beach, FL, USA
Entry level
Entry level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
As an Associate Customer Success Guide, you will drive customer success and platform adoption, serving as a trusted advisor and collaborating with internal teams to enhance customer engagement and business outcomes.
Top Skills: AISaaS
Reposted YesterdaySaved
Remote
United States
150K-185K Annually
Mid level
150K-185K Annually
Mid level
Software • Defense
As a Customer Success Engineer, you will develop custom extensions and workflows using AtomEngine, ensuring customer success with hands-on coding and integration efforts, while providing technical insights and support.
Top Skills: C#C++Python
Reposted YesterdaySaved
Remote or Hybrid
San Francisco, CA, USA
Junior
Junior
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.
Top Skills: Google LookerGoogle SuiteSalesforce CRMSQLZendesk
Reposted YesterdaySaved
Remote or Hybrid
Boston, MA, USA
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager will lead enterprise customers in their digital employee experience journey, ensuring adoption of Nexthink's solutions and driving customer success through guidance and collaborative relationships.
Top Skills: ItilSaaS
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills: IotSaaS
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Reposted YesterdaySaved
Remote or Hybrid
New York, NY, USA
165K-220K Annually
Senior level
165K-220K Annually
Senior level
Productivity • Sales • Software
The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.
Top Skills: Cs Tools
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
Chicago, IL, USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
As a Senior Customer Success Manager, you'll enhance customer relationships, drive product adoption, manage escalations, and work cross-departmentally to ensure customer satisfaction and retention.
Reposted YesterdaySaved
Remote or Hybrid
Chicago, IL, USA
105K-164K Annually
Senior level
105K-164K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software
The Senior Customer Success Manager is responsible for supporting enterprise customers in their DEX journey, ensuring adoption, value realization, and customer satisfaction through comprehensive success planning and collaboration with cross-functional teams.
Top Skills: Dex MethodologyItilSaaS
Reposted YesterdaySaved
Remote or Hybrid
New York, NY, USA
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Productivity • Sales • Software
Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.
Top Skills: Cs Tools
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
101K-136K Annually
Senior level
101K-136K Annually
Senior level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills: IotSaaS
Reposted YesterdaySaved
Easy Apply
Remote
United States of America
Easy Apply
150K-180K Annually
Senior level
150K-180K Annually
Senior level
Cloud • Information Technology
The Customer Success Manager will manage 50-100 accounts, drive growth, ensure onboarding, engage stakeholders, and identify expansion opportunities.
Top Skills: ChurnzeroCrm ToolsSalesforce
Reposted YesterdaySaved
Remote or Hybrid
New York, NY, USA
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Productivity • Sales • Software
Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.
Top Skills: B2B Saas
2 Days AgoSaved
Easy Apply
Remote or Hybrid
2 Locations
Easy Apply
125K-180K Annually
Mid level
125K-180K Annually
Mid level
Marketing Tech • Real Estate • Software • PropTech • SEO
The Manager, Client Success will lead a team to enhance client satisfaction and retention, drive strategy, and improve operational efficiency.
Top Skills: Crm SystemsProject Management ToolsSalesforce
2 Days AgoSaved
Remote or Hybrid
Santa Clara, CA, USA
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Senior Customer Success Manager oversees client portfolios, ensuring they achieve business goals, providing guidance on ServiceNow products, and managing customer relationships, risks, and engagements.
Top Skills: AIServicenow
2 Days AgoSaved
Remote or Hybrid
West Palm Beach, FL, USA
10-10 Annually
Expert/Leader
10-10 Annually
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Principal Customer Success Executive will focus on improving customer satisfaction and retention by identifying risks, working with sales on adoption plans, and ensuring governance adherence. They will collaborate with IT and business leaders and leverage AI in processes.
Top Skills: AIProject ManagementServicenow
2 Days AgoSaved
Remote or Hybrid
Orlando, FL, USA
Entry level
Entry level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Associate Customer Success Guide will support customer success, onboarding, and adoption for AMS customers while collaborating with teams to ensure positive outcomes.
Top Skills: AISaaS
3 Days AgoSaved
Remote
USA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
3 Days AgoSaved
Remote or Hybrid
Boston, MA, USA
64K-86K Annually
Senior level
64K-86K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
As a Scaled Customer Success Advisor, you'll support customers via digital channels, ensuring effective experiences and maximizing their use of Rapid7 products while handling inquiries, resolving issues, and driving customer engagement and satisfaction.
Top Skills: Crm SoftwareSalesforceZendesk
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