Top Remote Jobs in Jacksonville, FL

As a Senior Product Owner, you'll manage backlogs, define user stories, work with teams on execution, and drive product quality in software delivery.

Handle 100% inbound customer calls to sell TV, internet and wireless products using a consultative approach. Meet quotas, influence purchasing decisions, maintain customer relationships, and work varied hours from a home workstation.

Provide clinical oversight for utilization management of child and adolescent behavioral health, lead peer reviews and consultations, ensure compliance with regulations, implement evidence-based treatment guidelines, and collaborate with multidisciplinary teams to support quality assurance and care coordination.

The Director of Product Marketing will lead strategy and execution for product initiatives, collaborating across teams to influence decisions and drive outcomes.

Lead design and delivery of an agent-based Intelligence Layer that autonomously analyzes product, usage, and revenue data. Build AI-augmented workflows, define semantic/data contracts, leverage voice models to extract insights from audio, advise CEO/Board on unit economics and NRR, and hire a small elite analytics engineering team.

As Model Evaluation QA Lead, you'll ensure model quality assurance across Deepgram's AI pipeline, designing automated evaluation frameworks, integrating quality gates into release pipelines, and ensuring high standards for model deployments.

Lead and manage a presales team focused on Digital Velocity and Security solutions. Coach and mentor technical presales staff, support sales cycles with solution strategies, review proposals and demos, track KPIs and pipeline health, collaborate cross-functionally, contribute to GTM initiatives, and stay current on cloud, data, AI, security, and DevOps trends to drive customer outcomes and revenue growth.

Lead and oversee professional services engagements: manage client relationships, drive service design and delivery, mentor teams, ensure profitability, mitigate risks, and identify upsell opportunities to grow revenue.

Design and build production-grade security automation and AI-assisted SOAR playbooks to convert detections into policy-driven responses. Integrate across identity, endpoint, network, cloud, and SaaS, embed guardrails, ensure measurable and auditable outcomes, and enable self-healing and resilient automation. Collaborate with platform owners and response teams and embed security controls into CI/CD and policy-as-code pipelines.

As a Software Engineering Intern, you will work on impactful projects, collaborate with teams, and receive mentorship while developing software solutions.

Lead go-to-market strategy for Dash and AI initiatives: define positioning, launches, lifecycle, and success metrics across PLG and SLG. Build and coach a senior PMM team, align cross-functional partners, surface customer insights, influence roadmap and OKRs, and drive adoption and revenue.

Lead design for CompanyOS, collaborating with cross-functional teams, and turning ambiguous problems into intuitive user experiences while conducting user research and maintaining design quality.

Provide email and occasional phone support via Zendesk, resolve ~70 tickets/day with high one-touch and CSat targets, escalate complex issues to Tier 3, offer VIP white-glove support, communicate technical issues to development and merchants, follow documented procedures, and report recurring problems to management.

Provide Tier 2 email and occasional phone support via Zendesk, resolve customer and merchant issues, meet ticket and CSat targets, escalate complex issues, and communicate technical problems to development and stakeholders.

Own end-to-end servicing for a portfolio of healthcare provider clients: manage SLAs, vendor oversight, escalations, reporting, and client satisfaction. Coordinate cross‑functionally to resolve systemic issues, drive vendor improvements, and ensure high-quality patient experiences.

Lead and develop an SDR team to drive qualified meetings and pipeline. Manage day-to-day execution, coaching, cadence, CRM hygiene, alignment with AEs/Marketing, outbound plays, and weekly reporting to improve funnel conversion and meeting quality.