Top Remote Jobs in Birmingham, AL

Lead tax compliance and planning for PwC owners and high-net-worth clients. Manage partnership K-1 income, state tax credits, and composite returns. Lead large projects, innovate processes, coach teams, and interact with senior clients to drive project success and improve client satisfaction.

Delivers onsite and virtual training and consulting for automotive dealership software customers. Customizes curricula, troubleshoots product questions, develops training plans, advises on software and hardware needs, documents training activities, and supports product enhancement reviews. The role requires extensive nationwide travel, strong automotive dealership and accounting knowledge, customer-focused communication, and proficiency with Microsoft Office and dealership software systems.

Build and deploy production-grade agentic workflows for enterprise customers using Webflow APIs, CMS, AI capabilities, and external integrations. Design safeguards, observability, rollback paths, and permission boundaries; support live web properties at scale; collaborate with sales and engineering on complex deployments; and convert customer implementation learnings into reusable architecture blueprints and platform improvements.

Own and scale strategic relationships with systems integrators and enterprise audit firms. Drive partner-sourced revenue, co-selling, partner enablement, onboarding, forecasting, and executive engagement. Advocate for Drata products, improve audit experiences, coordinate with Sales, Marketing, Product, Engineering, and Customer Success, and help shape the broader alliance ecosystem strategy.

Own the full lifecycle of provider and client user engagement, including onboarding, training coordination, change enablement, proactive outreach, and relationship management. Serve as the primary provider contact, monitor portfolio performance, coordinate implementations, support prior authorization workflows, and recommend improvements that increase adoption, auto-approval rates, clinical quality, and compliance. Collaborate with internal teams, health plans, compliance, and legal while managing high-volume provider onboarding initiatives.

Leads a team of 6–9 Strategic Customer Success Managers serving complex enterprise accounts. Owns retention, renewals, upsell and cross-sell targets, account strategy, success planning, forecasting, customer health, executive business reviews, and escalations. Develops customer success playbooks, advocates for client needs internally, builds executive relationships, and partners with Sales, Product, and Marketing to improve outcomes. Also oversees recruiting, career development, team performance, and change management.

Leads Motive’s internal communications strategy, narrative, and cadence across company-wide forums, executive messaging, video, Slack, intranet, email, and other channels. Advises executives, supports crisis and change communications, aligns internal and external messaging, measures employee sentiment, and improves engagement programs. The role also partners with Corporate Communications, Legal, and People teams and mentors communications talent while remaining an individual contributor.

Design, build, and scale production AI agents and automation tools for customer support. Integrate agents with Zendesk and internal knowledge systems, apply prompt engineering and RAG, and improve workflow efficiency and response quality. Own solutions end to end, from identifying operational gaps through deployment, while applying software engineering practices such as testing, CI/CD, observability, and scalable system design. Collaborate with Support leadership, Customer Success, and engineering teams.

Partners with R&D and engineering leaders to manage cloud, cellular, and AI infrastructure costs. Responsibilities include financial analysis, monthly and quarterly reporting, month-end close support, annual operating plan preparation, forecasting, KPI development, cost optimization, and improving financial models and reporting processes. The role also presents insights to senior leadership and leverages AI tools to streamline finance workflows.

The Enterprise Account Executive will drive enterprise sales of the Qualtrics Experience Management platform, engage with Fortune 100/500 clients, and consistently meet sales quotas while managing relationships.

Build and productionize agentic workflows, RAG pipelines, AI services, backend systems, and ML pipelines for sales automation. Integrate Salesforce, quoting engines, data lakes, and internal platforms using scalable, event-driven architectures. Lead 0-to-1 development of tools for account research, lead prioritization, and quoting while ensuring reliability, observability, performance, and resilience across the GTM technology stack.

Develop fullstack web applications, enhance platform performance, collaborate on high-impact opportunities, and ensure stable, scalable solutions. Engage in rapid iterations and be a committed team player.

Design intuitive payroll and team-management experiences for web and mobile applications. Collaborate with designers, product managers, and engineers to deliver polished, accessible interfaces for onboarding, payroll preparation, labor review, reporting, compliance, and payment workflows. Apply design systems, incorporate customer feedback, leverage AI tools thoughtfully, prototype rapidly, and produce pixel-perfect designs for development handoff.

Leads customer education strategy and self-serve learning experiences to improve customer success and business outcomes. Owns educational content, webinar programs, customer playbooks, and training initiatives. Uses qualitative and quantitative data to identify learning gaps, measure engagement, reduce support needs, improve CSAT, and optimize content. Partners cross-functionally with Customer Success, Marketing, Product, subject matter experts, and customer teams while managing large projects, timelines, deliverables, and operational readiness for new products and features.