Top Remote Jobs in Birmingham, AL

Lead tax compliance and planning for PwC owners and high-net-worth clients. Manage partnership K-1 income, state tax credits, and composite returns. Lead large projects, innovate processes, coach teams, and interact with senior clients to drive project success and improve client satisfaction.

Own the full lifecycle of provider and client user engagement, including onboarding, training coordination, change enablement, proactive outreach, and relationship management. Serve as the primary provider contact, monitor portfolio performance, coordinate implementations, support prior authorization workflows, and recommend improvements that increase adoption, auto-approval rates, clinical quality, and compliance. Collaborate with internal teams, health plans, compliance, and legal while managing high-volume provider onboarding initiatives.

Leads a team of 6–9 Strategic Customer Success Managers serving complex enterprise accounts. Owns retention, renewals, upsell and cross-sell targets, account strategy, success planning, forecasting, customer health, executive business reviews, and escalations. Develops customer success playbooks, advocates for client needs internally, builds executive relationships, and partners with Sales, Product, and Marketing to improve outcomes. Also oversees recruiting, career development, team performance, and change management.

Leads Motive’s internal communications strategy, narrative, and cadence across company-wide forums, executive messaging, video, Slack, intranet, email, and other channels. Advises executives, supports crisis and change communications, aligns internal and external messaging, measures employee sentiment, and improves engagement programs. The role also partners with Corporate Communications, Legal, and People teams and mentors communications talent while remaining an individual contributor.

Design, build, and scale production AI agents and automation tools for customer support. Integrate agents with Zendesk and internal knowledge systems, apply prompt engineering and RAG, and improve workflow efficiency and response quality. Own solutions end to end, from identifying operational gaps through deployment, while applying software engineering practices such as testing, CI/CD, observability, and scalable system design. Collaborate with Support leadership, Customer Success, and engineering teams.

Partners with R&D and engineering leaders to manage cloud, cellular, and AI infrastructure costs. Responsibilities include financial analysis, monthly and quarterly reporting, month-end close support, annual operating plan preparation, forecasting, KPI development, cost optimization, and improving financial models and reporting processes. The role also presents insights to senior leadership and leverages AI tools to streamline finance workflows.

The Enterprise Account Executive will drive enterprise sales of the Qualtrics Experience Management platform, engage with Fortune 100/500 clients, and consistently meet sales quotas while managing relationships.

Build and productionize agentic workflows, RAG pipelines, AI services, backend systems, and ML pipelines for sales automation. Integrate Salesforce, quoting engines, data lakes, and internal platforms using scalable, event-driven architectures. Lead 0-to-1 development of tools for account research, lead prioritization, and quoting while ensuring reliability, observability, performance, and resilience across the GTM technology stack.

Develop fullstack web applications, enhance platform performance, collaborate on high-impact opportunities, and ensure stable, scalable solutions. Engage in rapid iterations and be a committed team player.

Design intuitive payroll and team-management experiences for web and mobile applications. Collaborate with designers, product managers, and engineers to deliver polished, accessible interfaces for onboarding, payroll preparation, labor review, reporting, compliance, and payment workflows. Apply design systems, incorporate customer feedback, leverage AI tools thoughtfully, prototype rapidly, and produce pixel-perfect designs for development handoff.

Leads customer education strategy and self-serve learning experiences to improve customer success and business outcomes. Owns educational content, webinar programs, customer playbooks, and training initiatives. Uses qualitative and quantitative data to identify learning gaps, measure engagement, reduce support needs, improve CSAT, and optimize content. Partners cross-functionally with Customer Success, Marketing, Product, subject matter experts, and customer teams while managing large projects, timelines, deliverables, and operational readiness for new products and features.

Manages global treasury operations, including cash and liquidity management, forecasting, FX exposure and hedging, investments, banking relationships, debt facilities, reconciliations, compliance, and treasury systems. The role leads process optimization, automation, controls, insurance renewals, and the implementation of Trovata Treasury Management System while partnering with finance, accounting, tax, IT, banks, and senior leadership.

Partners with engineering teams to identify and remediate product security risks across the software development lifecycle. Responsibilities include threat modeling, secure architecture and coding guidance, security testing, vulnerability prioritization, penetration testing coordination, bug bounty remediation, application monitoring, developer training, and secure deployment practices. The role also advances AI-assisted security tooling, DevSecOps practices, security champions, Kubernetes and container security, and scalable risk-based remediation frameworks.

Chief of Staff to the Enterprise GM, responsible for developing multi-year strategies, aligning executives and functions, improving operating models and governance, and leading complex organizational transformation. The role provides executive counsel, synthesizes cross-functional insights, guides resource allocation, strengthens collaboration, and addresses systemic organizational challenges. Success requires strategic thinking, operational excellence, organizational design expertise, executive presence, and experience driving results in B2B, preferably SaaS, revenue organizations.

Leads OppFi’s lifecycle and brand marketing strategy across acquisition, retention, repayment, servicing, and collections. Owns omnichannel communications through Braze, lifecycle KPIs, brand standards, creative direction, customer insights, and go-to-market strategy. Manages and mentors lifecycle marketing, design, and marketing technology teams while partnering cross-functionally with Product, Data, Engineering, Operations, Legal, Finance, and executives. Drives experimentation, optimization, customer experience, and responsible marketing within a regulated FinTech environment.