Top Remote Jobs in Cleveland, OH

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate Property and Casualty products and coverages, and converts prospects into policyholders. The role includes paid training and licensing, customer communication, sales closing, schedule flexibility, and remote work using company-provided equipment. Employees must work four weekdays and one weekend day and maintain a dedicated workspace with qualifying wired high-speed internet.

Provide tax planning and compliance services for high-net-worth individuals and privately-owned businesses. Lead strategic tax advisory projects, manage and coach teams, navigate complex tax regulations, and communicate holistic tax strategies to clients while ensuring quality and client validation.

Manage client campaigns end-to-end to maximize ROI and drive incremental revenue. Serve as primary client contact, optimize performance, deliver data-driven insights and recaps, pursue upsells/renewals, onboard and train clients, and support account growth while traveling up to 40%.

Leads architecture and hands-on engineering across a futures commission merchant platform, including market data, order routing, settlement, reporting, risk, and liquidation. Drives replatforming away from legacy vendors, improves reliability and technical quality, partners with product, risk, operations, finance, and compliance, and mentors engineers. Requires extensive backend distributed-systems experience, direct FCM or derivatives expertise, regulated-finance experience, and proficiency in Go, Java, or similar technologies.

Build and operate low-latency, event-sourced trading infrastructure for Coinbase’s institutional exchange, including matching engines, order management, risk, market data, and funding systems. Own reliability, correctness, incident response, and failover for high-throughput 24/7 production systems. Drive technical designs, collaborate cross-functionally on milestones, and write highly tested performance-critical backend code in Java, C++, or Go.

Design and build reliable backend services and integrations for Coinbase’s Unified Merge Gate. Lead automated code review, policy evaluation, CI evidence, authorization, merge controls, repository migrations, safe rollouts, observability, and operational ownership. Partner with Security, Compliance, Infrastructure, and engineering teams to improve software review and deployment workflows while measuring merge quality, review volume, time-to-merge, and escaped defects.

Lead and coach a recruiting team while owning day-to-day talent acquisition execution across engineering, research, and go-to-market functions. Run full-cycle recruiting, support complex searches, build AI-assisted workflows and scalable recruiting systems, use funnel data to diagnose performance, develop recruiters, and improve hiring quality through structured interviewing and stakeholder coaching.

Partner with the SVP of Customer Success to improve executive effectiveness and organizational operating rigor. Responsibilities include calendar and meeting management, forecasting and business analytics, executive and board reporting, cross-functional initiative coordination, operating-rhythm management, action tracking, process improvement, and synthesizing data into insights, risks, decisions, and recommendations. The role combines executive support, business operations, project management, and analytical judgment.

Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards.

Supports Asset Management Group product strategies, policies, procedures, and processes; provides solutions for exceptional client experiences; handles escalated fiduciary, compliance, and operational matters; monitors risk and escalated issues; participates in enterprise initiatives; and serves as backup to the AMG Product Specialist Advisor. The role requires knowledge of trust and fiduciary services, retirement and tax planning, IRA administration, financial-services regulations, and client relationship management.

Build and maintain AWS cloud infrastructure and GitHub Actions CI/CD pipelines for a healthcare imaging platform. Troubleshoot deployments, automate repetitive tasks with Bash and Python, manage access controls and audit logging, monitor systems, respond to incidents, and document infrastructure procedures. Collaborate with developers on Git workflows and repository practices while supporting reliable, HIPAA-conscious operations.

Leads strategic business development and enterprise software sales for electric utility and AEC customers. Develops account strategies, identifies and closes opportunities, builds executive relationships, manages complex negotiations, forms strategic partnerships, and collaborates with marketing, product, and customer success teams. The role focuses on substation design, utility planning, AI-enabled engineering workflows, digital twins, and infrastructure modernization, with 30–50% travel across North America.

Define and govern enterprise-scale data architecture across batch, streaming, warehouse, lakehouse, transactional, and AI use cases. Establish standards for data quality, lineage, access, cataloging, governance, observability, and SLAs. Architect AI-enabled workflows, resolve complex architecture issues, influence roadmaps, and mentor engineers through hands-on technical leadership. The role requires 15+ years of software, data engineering, or architecture experience and expertise in large-scale data platforms and modeling.

Own long-term workforce planning and capacity strategy across Customer Success channels. Develop forecasts, staffing models, scenario analyses, dashboards, and labor investment recommendations. Analyze staffing, productivity, occupancy, shrinkage, service levels, and automation impacts. Partner with Customer Success, AI, Data, Finance, Talent Acquisition, BPO providers, and senior leadership to guide hiring, budgeting, headcount planning, and operational improvements through data-driven insights.