Top Remote Jobs in Cleveland, OH

Manage client campaigns end-to-end to maximize ROI and drive incremental revenue. Serve as primary client contact, optimize performance, deliver data-driven insights and recaps, pursue upsells/renewals, onboard and train clients, and support account growth while traveling up to 40%.

Handle inbound calls and warm leads, assess customers’ insurance needs, recommend appropriate Property and Casualty coverage, and convert prospects into policyholders. Representatives receive paid training, licensing support, benefits, and commission opportunities. The role requires working a weekday and weekend schedule remotely, maintaining a dedicated workspace and high-speed wired internet, and meeting sales, communication, customer service, and organizational expectations.

Provides real-time operational support for Fed ACH and Check transaction processing on a 24x6 schedule. Monitors application health, handles production issues and incidents, performs operational and volume analyses, supports testing and defect management, and assists with payment-system projects and process improvements. The role also supports customer service, settlement activities, cross-team communication, and escalation of operational issues.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Prospect and acquire small-business customers within an assigned territory through cold calling, networking, and lead generation. Identify customer needs, recommend wireless solutions, negotiate and close deals, manage the sales funnel, forecast activity, and grow the customer base. The role requires regular territory travel, strong communication and negotiation skills, and a customer-focused approach.

Lead end-to-end NetSuite implementations as a functional consultant and team manager. Manage finance transformation initiatives, NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams, Advanced Revenue Management and SuiteBilling implementations, customizations, integrations, and testing. Lead onshore and offshore teams, address client needs, communicate complex concepts, and apply accounting and finance expertise to deliver effective technology solutions.

Own sales growth across a Midwest territory by prospecting, developing business, managing pipelines, closing new opportunities, and partnering with Customer Success on onboarding. The role requires consultative selling experience, knowledge of NGS or genomics products sold to hospitals and laboratories or enterprise software sales, strong new-business development skills, and willingness to travel at least 50%.

Leads technical compliance and federal authorization programs for MongoDB’s public-sector cloud products. Responsibilities include managing FedRAMP High, DoD IL5+, CJIS, and ITAR assessments; coordinating auditors, 3PAOs, agencies, and engineering teams; maintaining continuous monitoring, POA&Ms, security plans, evidence, dashboards, and remediation workflows; mapping NIST controls; advising on cloud security configurations; and mentoring stakeholders. The role requires deep public-sector GRC expertise, strong communication, and the ability to manage complex audits through Authorization to Operate.

Own the information security risk register, risk assessments, vendor risk reviews, risk exceptions, security findings remediation, compliance training, policies, and governance reporting. Partner with engineering and company leaders to enforce remediation and strengthen the control environment. Scale GRC through AI, scripting, and automation while supporting HIPAA, SOC 2, ISO 27001, and HITRUST compliance.

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

Own the strategy, roadmap, experimentation program, launches, information architecture, content governance, and performance metrics for GitLab’s high-traffic B2B website. Partner with UX, content, product marketing, engineering, localization, analytics, and SEO teams to improve conversion, pipeline, trial growth, launch execution, and AI-ready content workflows. Lead through influence in GitLab’s all-remote environment.

Own renewal strategy and execution for a portfolio of public sector customers. Develop account plans, forecast renewal outcomes using customer health and adoption data, coordinate with Sales and Customer Success, execute personalized outreach, resolve renewal risks, and improve renewal workflows to drive retention and timely renewals.