Top Remote Operations Jobs

Processes and clears moderately complex receivables transactions accurately and efficiently while meeting production targets. Uses automation and data analytics to optimize transaction processing, maintains knowledge of procedures and process flows, and escalates non-standard issues. Requires computer proficiency, transaction-processing knowledge, rotating-shift availability, and eligibility for Public Trust government clearance.

Partners with Support and Education leaders on business reviews, capacity and headcount planning, performance analytics, customer-risk signals, KPI definitions, and technology business cases. Coordinates metrics across customer-facing functions, presents recommendations to senior leadership, tracks outcomes, and mentors analysts. Requires advanced SQL, spreadsheet modeling, BI expertise, workforce planning, analytical storytelling, and experience influencing SaaS or technology leaders.

Analyzes operational and transaction data to identify issue trends, root causes, and corrective actions. Develops issue-management reporting and performance metrics, partners with Product, Technology, and Operations teams, presents insights to leaders, and supports APL configuration, testing, quality controls, remediation, and continuous improvement.

Leads a customer operations organization overseeing managers, supervisors, and customer service representatives. Directs high-volume customer communications, proactive outreach, workflow performance, process improvement, and operational metrics. Partners with Sales, Product, and technical teams to resolve issues and improve customer satisfaction. The role also develops leaders, manages cross-functional initiatives, drives change, and applies data, automation, and durable operational processes to support healthcare-related customer workflows.

Own regional revenue operations for the Americas by managing forecasting, pipeline analysis, performance reporting, CRM data quality, dashboards, business reviews, territory planning, and sales process improvements. Partner with sales and cross-functional leaders to improve revenue performance, standardize operations, and implement AI-assisted workflows and automation. Use Salesforce, Gong, Claude, and analytical models to provide actionable insights and improve forecast accuracy.

Lead GTM strategy and operations for Global Sales: design segmentation, territory and coverage models, build data-driven investment cases, analyze funnel performance, own WBR/MBR cadence and dashboards, run cross-functional projects from PRD to launch, and champion AI and automation to increase sales productivity.

Owns and scales post-sale revenue operations across onboarding, adoption, renewals, customer health, risk management, and retention. Designs cross-functional workflows, improves handoffs, translates business needs into systems and automation requirements, and drives process adoption. Partners with Customer Success, Account Management, Support, Finance, Analytics, Sales, and Business Systems. The role also evaluates AI-enabled tools and leads measurable improvements in renewal execution, data quality, operational efficiency, and customer-risk management.

Lead Rula’s provider growth strategy and execution, including supply-side acquisition, activation, retention, growth modeling, unit economics, funnel analytics, and cross-functional go-to-market alignment. Partner with executive leadership to expand care capacity, build a scalable operating system, and establish performance metrics. Initially operate as a strategic individual contributor, then build and mentor a dedicated Strategy and Operations or GTM team.

Supports Atlassian’s Digital Asset Management program by auditing metadata, identifying duplicate assets, maintaining tagging documentation, creating DAM onboarding guides and Loom walkthroughs, and explaining taxonomy’s impact on marketing workflows. The intern will complete a focused operations project with measurable deliverables during a 12-week summer internship.

Supports and optimizes Dropbox’s legal operations infrastructure, including workflows, legal technology, reporting, knowledge management, vendor engagements, and process automation. The role manages systems such as JSM, Confluence, Ironclad, and legal AI tools; coordinates with Legal, IT, Finance, Procurement, and Compliance; supports platform rollouts and user training; translates business needs into configurations; and drives projects, troubleshooting, documentation, and operational efficiency.

Own day-to-day IT operations across support, onboarding and offboarding, device lifecycle, identity management, SaaS administration, office IT, and compliance controls. Administer Okta, MDM platforms, Google Workspace, Slack, and related systems while automating repetitive workflows and improving self-service documentation. Support SOC 2 and HITRUST requirements, maintain accurate identity data, and provide responsive assistance to remote employees and office users as the company scales.

Leads Customer Success revenue operations, including renewal forecasting, retention and expansion planning, customer health analytics, capacity planning, performance management, reporting, and process optimization. Partners with Customer Success, Finance, Revenue Operations, IT, and other teams to standardize operating models, improve data accuracy, and drive revenue effectiveness across the post-sales organization.

Own GTM business operations for Cloudflare’s Revenue organization, supporting the Revenue Chief of Staff, executive priorities, communications, leadership engagement, and Field Advisory Board programs. Drive cross-functional initiatives, track decisions and commitments, improve operational processes, and leverage AI and automation. The role requires strong executive communication, judgment, organization, proactive ownership, and the ability to deliver results amid ambiguity and competing priorities.

Manage prediction-market operations, including market creation, configuration, launches, settlement, member support, surveillance, KPI reporting, and liquidity coordination. Monitor activity for anomalies and escalate potential trade-practice violations. Collaborate with engineering, regulatory, analytics, product, clearinghouse, and ecosystem partners to support compliant, reliable market operations and new feature launches. Shift coverage may be required for real-time surveillance.

Owns recurring revenue operations cadences, commission audits, Salesforce administration, reporting, data quality, and operational support for acquisition, payments, and upsell teams. Builds dashboards, investigates data issues, maintains SOPs, supports sales managers, tests workflows, and uses AI tools to automate reporting, analysis, documentation, and QA.

Manage weekly member payment cycles, funding, controls, reconciliations, partner file delivery, error resolution, and payment issue investigations. Support client and partner launches, maintain payment reporting and dashboards, improve workflows and documentation, and use automation or AI tools to increase reliability. The role also communicates risks proactively and coordinates with internal teams, external partners, clients, and members to resolve issues accurately and on time.

Own and optimize the go-to-market technology stack, including Salesforce and connected systems such as Gong, HubSpot, LeanData, and Cloudingo. Analyze data and processes to identify improvements, build automation, maintain data integrity, manage integrations, and lead cross-functional systems projects. Partner with Sales, Marketing, Customer Success, IT, and Finance to translate business needs into scalable solutions, oversee incident and change management, and improve reporting and operational efficiency.

Leads company-wide Revenue Operations, including commercial strategy, forecasting, pipeline and performance management, territory and quota planning, analytics, compensation, technology systems, and quote-to-cash optimization. Builds scalable operating processes, dashboards, and technology roadmaps while partnering with executive leadership. Recruits and develops teams across revenue operations, sales operations, analytics, systems, forecasting, deal desk, and compensation administration.

Own the launch and ongoing operations of ServiceNow’s Carahsoft distribution program across the US and Canada. Responsibilities include establishing operating frameworks, onboarding resellers, managing deal flow and revenue reporting, coordinating inventory, ensuring public-sector and commercial compliance, tracking KPIs, and resolving cross-functional issues. The role requires channel operations expertise, knowledge of US and Canadian procurement requirements, and regular travel to distributor and partner sites.

Provides real-time operational support for Fed ACH and Check transaction processing on a 24x6 schedule. Monitors application health, handles production issues and incidents, performs operational and volume analyses, supports testing and defect management, and assists with payment-system projects and process improvements. The role also supports customer service, settlement activities, cross-team communication, and escalation of operational issues.

Supports GitLab’s partner ecosystem operations from account setup and deal registration through quoting, ordering, and post-sales support. The role manages Salesforce and partner-system data, processes partner transactions, monitors workflows, builds dashboards, resolves standard issues, supports compliance and month-end controls, and improves processes through documentation, automation, and self-service. It also provides operational guidance, training, and communications to partners, sellers, and cross-functional teams.

Administer and optimize the company’s MarTech stack, including configurations, builds, testing, troubleshooting, data flows, and integrations. Develop AI-powered workflows for marketing-sales handoffs and monitoring, implement data governance and quality controls, configure cross-platform signals and messaging, and enable marketing stakeholders on tools and best practices. The role collaborates with IT, enterprise systems, product, data, sales, and marketing teams.

Owns end-to-end quote-to-cash and renewal operations in Salesforce CPQ, including deal structuring, pricing governance, approvals, contract validation, order accuracy, and revenue alignment. Partners with Sales, Finance, Legal, Customer Success, and Revenue Operations to protect revenue integrity, reduce errors, support audits, and improve processes, integrations, and automation in a fast-paced SaaS environment.

Leads ChowNow’s GTM Revenue Operations function across Sales, Onboarding, Customer Success, Marketing, and Business Systems. Owns GTM process improvement, systems architecture, technical-debt reduction, workflow design, forecasting, territory and compensation infrastructure, and cross-functional alignment. Manages a team of 5–7 direct reports while advising the CEO on systems risks, priorities, and strategic opportunities.

Own the Order-to-Cash roadmap within Finance, translating business requirements into technical capabilities and partnering with Engineering and QA. Lead UAT, quality validation, scalable process design, cross-functional launches, and operational improvements. Investigate billing and usage discrepancies while balancing commercial flexibility with system simplicity. The role requires 6–8+ years in Finance, Billing, Business, or Revenue Operations within high-growth B2B SaaS, plus strong project leadership, communication, analytical, and problem-solving skills.