Top Remote IT Jobs

Administer Windows, Linux, virtualized systems, networks, Microsoft 365, identities, endpoints, backups, and security controls. Provide Tier 2 and Tier 3 support, resolve infrastructure issues, manage patching and vulnerabilities, onboard and offboard employees, maintain documentation, track assets and licenses, and automate routine IT tasks. The hybrid role requires on-site work in Maryland several days per week.

Supports identity and access management, troubleshoots internal business systems, resolves technical tickets, validates system functionality, manages engineering escalations, supports critical incidents, automates workflows, and documents resolutions. The role works across Salesforce, Amazon Connect, Okta, Jira, and other tools while partnering with support, product, and engineering teams to improve system reliability and user experience.

Supports identity and access management, troubleshoots technical issues across Salesforce, Amazon Connect, Okta, and internal systems, and resolves tickets for internal support teams. The role validates system functionality, manages Jira escalations, partners with engineering during incidents, automates workflows, documents solutions, and identifies recurring issues for systemic improvement. It requires strong technical troubleshooting, communication, organization, and the ability to interpret code, logs, and system configurations.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Translates business needs into software requirements and solutions, supports the software development lifecycle, creates user stories and process documentation, participates in Agile ceremonies, and provides Tier 2 application support. Troubleshoots incidents, manages workflows, dashboards, access controls, upgrades, vendor coordination, and operational improvements for enterprise software systems. Participates in on-call support and occasional travel for vendor meetings, seminars, and site issues.

Provide hands-on IT support for a distributed workforce, managing endpoint devices, identity and access, SaaS platforms, onboarding and offboarding. Troubleshoot complex macOS, iOS, authentication, connectivity, browser, and application issues; administer MDM, Okta, Google Workspace, Slack, and Zoom. Build automations, maintain inventories and access reviews, improve workflows, document runbooks, and coordinate technical changes across IT, Security, People, and business teams.

Manage end-to-end vendor onboarding, including account provisioning, secure workstation and access-device logistics, compliance tracking, equipment lifecycle management, queue monitoring, documentation, and basic technical support. Coordinate with vendors and cross-functional teams across multiple time zones, maintain confidential records, resolve onboarding issues, track backlogs and dependencies, and escalate delays or complex technical problems.

Provides Level I/II technical support for computers, applications, printers, mobile devices, VPN, RingCentral, email, and basic network access. Resolves helpdesk tickets, documents solutions, maintains inventory processes, supports Azure, Intune, Active Directory, and Exchange, responds to security incidents, and assists with server functions and IT projects. Requires strong customer service, communication, troubleshooting, prioritization, and documentation skills. Occasional nights, weekends, holidays, emergency on-call coverage, and travel between company locations are required.

Lead the internal IT organization for a remote cybersecurity SaaS company. Own IT strategy, service delivery, infrastructure, corporate systems, help desk, security controls, vendor relationships, budgets, and operational processes. Build and develop distributed teams, oversee technology platforms and employee onboarding, manage incidents, define service metrics, and partner with Security, Engineering, People, and Finance to deliver reliable, secure employee technology experiences.

Provides IT support for DLA enterprise Windows environments by diagnosing incidents, installing and maintaining hardware and software, managing backups, supporting OneDrive and print/fax migrations, training users, tracking problems, analyzing trends, and applying information security policies. The role may also support SAP-based eProcurement systems and requires active Secret clearance, U.S. citizenship, relevant certifications, and six years of experience.

Leads enterprise IT support engineering, endpoint management architecture, automation, device lifecycle strategy, and modern OS deployment across macOS, Windows, and mobile platforms. Serves as the final escalation point, integrates endpoint solutions with identity and security systems, leads cross-functional projects, mentors technical staff, evaluates vendors and technologies, and develops standards, documentation, and scalable support practices.

Manages enterprise major incident management and service restoration, directing incident command, escalations, stakeholder communications, and cross-functional resolution efforts. Oversees project implementation schedules, staffing, vendors, budgets, service-level agreements, and technology integration. Governs incident processes, metrics, post-incident reviews, corrective actions, readiness, training, and operational resilience while supervising staff and coordinating disaster recovery, business continuity, and cybersecurity integration.

Participate in a 12-week IT internship supporting business applications, infrastructure, cybersecurity, data analytics, technical support, and digital transformation initiatives. Assist with implementations, system and data analysis, process improvement, user support, documentation, research, and cross-functional problem solving. Interns will develop technical and business skills, receive mentorship, and present project learnings to leadership through a final PowerPoint presentation.

Oversee daily IT service delivery across service desk, infrastructure, networks, cloud services, applications, and end-user support. Lead IT staff, contractors, and vendors; manage ITSM processes; ensure system reliability, security, compliance, and lifecycle planning; communicate operational risks and outages; track service metrics; and drive modernization and continuous improvement.

Own internal IT operations across workflow automation, integrations, Atlassian administration, website maintenance, technical support, access management, documentation, and project delivery. Build n8n and API-driven automations, use AI tools to improve productivity, troubleshoot software and hardware issues, and partner cross-functionally to scale secure, efficient systems for a remote global team.

Provides Level 1 and Level 2 technical support to attorneys, administrative staff, and internal users. Responsibilities include troubleshooting hardware, software, connectivity, and access issues; managing tickets and support calls; documenting incidents; prioritizing requests; escalating complex problems; following up on resolutions; and collaborating with internal teams. The role requires strong communication, organization, problem-solving, and user-support skills in a fully remote environment.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA issues. Configures and ships laptops and equipment for new hires, manages accounts and permissions across Google Workspace, Microsoft 365, Slack, and internal systems, and develops knowledge-base documentation and training guides. Supports the company’s North American expansion and remote workforce.

Provides Tier 1 and Tier 2 support for a global workforce across macOS, Windows, SaaS applications, identity systems, endpoints, and AI platforms. Manages onboarding, offboarding, access, device lifecycle, and asset inventory. Develops scripts, automations, documentation, and workflow improvements while supporting executive users, meetings, events, and remote employees. Troubleshoots workplace technologies and contributes to service quality, SLA performance, responsible AI practices, and continuous IT operations improvement.

Supervises IT work groups supporting Austin Police and Forensic Science, providing technical leadership for critical applications and systems. Oversees staff selection, training, evaluation, coaching, and performance management. Coordinates with departments, vendors, agencies, and project teams on technology implementations, upgrades, security, and disaster recovery. Manages budgets, procurement documentation, performance reporting, operational improvements, compliance, and customer service while researching technology solutions.

Own internal IT operations, including employee onboarding and offboarding, device configuration, troubleshooting, SaaS and identity administration, hardware inventory, office technology, endpoint compliance, access reviews, and SOC 2 support. Build automations for SaaS provisioning, hardware lifecycle management, and IT workflows while improving documentation, security practices, and employee productivity.

Provides hands-on IT and HRIS support for hardware, software, applications, servers, printers, and network systems. Responsibilities include troubleshooting technical issues, performing updates and backups, researching bugs and hosting options, supporting system conversions and recovery procedures, tracking service desk interactions, analyzing data integrity and system effectiveness, and assisting with application and infrastructure development. The intern also provides basic user support while meeting service desk performance standards.

Provides first-level technical support, assists with hardware and software installation and troubleshooting, maintains IT asset records, monitors network and system performance, manages user accounts and access, supports IT projects and upgrades, and documents procedures and technical records.

Own day-to-day IT operations for a distributed team, including Tier 1–3 support, onboarding and offboarding, IAM, device lifecycle management, endpoint security, patching, and SaaS administration. Administer Intune, Microsoft Defender, Microsoft 365, Google Workspace, and Atera across Windows and macOS environments. Partner with the CISO on access security, enforce least privilege, maintain documentation, manage equipment logistics, and improve scalable IT processes.

Provides in-person and remote IT support, troubleshooting hardware, operating systems, software, servers, and Wi-Fi issues. Manages desktop tools, configuration and asset management, monitoring, patching, ticketing, and technology rollouts. Responsibilities include root cause analysis, automation, documentation, customer service, and collaboration with infrastructure, security, business systems, and IT management teams.

Monitor and manage critical IT events and incidents in a 24/7 environment, including shift and on-call coverage. Own account-level IT and network strategies, present technical solutions to clients and technical teams, document best practices, and support multi-platform, multi-vendor data center and distributed computing environments. The role requires independent problem solving, innovation, and contributions to performance metrics and deliverables.