Top Remote IT Jobs

Senior IT Systems Administrator providing escalated technical support and incident management for global internal users. Mentor service desk staff, manage endpoints via SCCM, Jamf, and Workspace ONE, and improve IT processes, policies, and application usability. Troubleshoot Mac, Windows, and Linux systems, coordinate cross-functional resolution, and support office-based technology needs as required.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Manage company devices, provisioning, lifecycle, and SaaS accounts; administer SharePoint and shared drives; implement IT security (MFA, endpoint controls); provide day-to-day support; coordinate vendors; develop IT policies, SOPs, and automation to scale internal IT operations.

Lead end-to-end IT incident response and major incident coordination to restore services rapidly, enforce SLAs, maintain incident/problem records, improve processes and runbooks, communicate with stakeholders, and participate in a rotating 24/7 on-call schedule.

Provide first-line end-user technical support for hardware, software, and collaboration tools in a hybrid environment. Troubleshoot Microsoft 365 apps, manage user provisioning and licenses in Entra and Defender, support onboarding/offboarding, maintain IT documentation, assist with onsite workstation and conference room setups, coordinate with vendors, monitor support queues, and deliver user training for productivity tools.

Lead a global IT support organization delivering service desk, end-user computing, endpoint management, knowledge management, and support service delivery. Own SLA/KPI performance, follow-the-sun operations, process improvement, incident/problem/change management, vendor and asset management, and compliance activities. Coach teams, drive automation/self-service, and partner with Infrastructure, Security, and business stakeholders to ensure a secure, consistent workplace technology experience.

Provide Tier 1/Tier 2 desktop and network support, perform break/fix on laptops/desktops and mobile devices, assist with mobile device configuration and imaging (Symantec Ghost), and support remote PC troubleshooting in a corporate office environment.

Lead and operate a comprehensive help desk for VA EHR modernization: design support workflows, manage incident triage/escalation, establish SLAs and knowledge systems, lead staffing and training, produce executive reporting, manage projects/changes, and drive continuous improvement and business continuity for large-scale EHR implementations.

Provide first-line IT support for a fully remote team: troubleshoot macOS and Windows devices, manage device fleets (JAMF/MDM), provision and deprovision users, administer Google Workspace, manage application access, document solutions, and run small projects while growing into broader system ownership.

Lead and execute enterprise IT strategy, oversee operations (infrastructure, cloud, cybersecurity, end-user support), manage budgets and vendors, direct technology projects and disaster recovery, build and mentor IT teams, and partner with executives to drive digital transformation and secure, cost-effective technology services.

Lead and mature the IT organization supporting infrastructure, end-user support, enterprise applications, integrations, security, and compliance across multiple regions. Define IT strategy, transform processes, manage risk and cybersecurity, ensure productivity tools and asset management are governed, and build a high-performing team. Communicate technology strategy to stakeholders and manage performance, change management, and operational delivery for a rapidly scaling company.

Provide day-to-day support and optimization of Epic inpatient applications. Analyze clinical workflows, evaluate releases, develop and execute test plans, manage incidents/changes, provide on-call support, and coordinate small implementations or project components.

No job responsibilities or duties are provided. Title indicates an Assistant IT Manager role at Medline. Benefits and company equal-opportunity and inclusion statements are included, but role specifics are not listed.

Build and lead a centralized IT function across a holding company and portfolio. Run acquisition IT workstreams and create a Day 1-100 integration playbook. Select and operate identity and access systems, build joiner/mover/leaver processes, maintain living inventory of tools/accounts/licenses, manage MSP relationships and vendor contracts, and connect back-end systems to the cross-portfolio data platform while engaging business stakeholders.

Lead a global IT support team, drive AI-first ITSM transformation (ServiceNow->Atomicwork), own ITSM processes and SLA governance, partner on JML/identity automation with Platform Engineering, manage vendors, run cross-functional programs, develop regional specialists, and participate in on-call escalations. Position requires East Coast timezone alignment and ~25% international travel.

12-week internship supporting internal IT: troubleshoot hardware/software, analyze and improve workflows, develop automation scripts, assist MDM and cloud administration (GCP/AWS/Mosyle/Intune), set up monitoring, document systems/assets, report on trends, and support security incident response.

Serve as senior escalation for complex enterprise IT incidents, troubleshoot Windows/macOS and SaaS issues, drive automation and AI tooling, collaborate with Engineering/Product/Customer Success to surface recurring issues and implement platform improvements, mentor junior analysts, and participate in on-call rotations.

Provide Tier 1/2 support for macOS/Windows and cloud SaaS, manage onboarding/offboarding and IAM (SSO/MFA), administer MDM, document and resolve ITSM tickets, maintain assets/licenses, and drive automation and AI-based process improvements.

Provide administrative and coordination support to the IT department, including inventory and asset management, purchase order and budget tracking, onboarding/setup, handling inquiries, maintaining records/distribution lists, preparing reports, and assisting IT staff and executives with day-to-day operations.

Lead a decentralized Asia Pacific IT support team, ensure IT/OT support and infrastructure performance across multiple countries, manage vendors and budgets, enforce security and compliance, liaise with corporate IT and regional stakeholders, and deliver scalable IT services for ~400 users with regional growth.

Provide application and product-development IT support for global users, lead root-cause analysis, participate in requirements, design, testing and deployment, create process and test documentation, deliver training, ensure security/compliance, and drive process improvements in PLM/PDM and supply chain tools.

Provide tier 1-2 IT support across hardware, software, SaaS apps, and remote connectivity; administer identity and access management; maintain device fleet via MDM; build automation for lifecycle workflows; support SOC 2/ISO/HIPAA evidence and access reviews; document workflows; partner with People, Security, and Engineering on cross-functional projects.

Manage and improve cloud-based SaaS IT environment, administer M365 and identity systems, operate and tune security platforms (Arctic Wolf, Zscaler, Okta, Mimecast), monitor alerts and lead incident response, oversee helpdesk (Freshservice), manage vendors, enable users through training and documentation, and apply AI and automation to streamline IT operations.

Provide remote technical support via tickets, chat, and phone for managed IT clients. Troubleshoot workstations and servers, resolve escalations, document solutions, assist Level I technicians, update knowledgebase, meet service goals, and complete onboarding milestones for potential Level II advancement.