Top Remote IT Jobs

Leads Engine’s distributed IT organization and modernizes its IT function. Responsibilities include managing engineers and support analysts, improving device lifecycle and endpoint security, architecting Okta-based identity and automation, overseeing onboarding and offboarding, establishing support SLAs, partnering with Security and People teams, reducing technical debt, and delivering cross-functional technology programs. The role is hands-on, combining strategic leadership with technical troubleshooting and execution.

Provides frontline remote IT support, resolves hardware, software, access, MFA, and lockout issues, manages support tickets, administers user accounts and permissions, maintains IT asset records, and supports SSO and MDM migrations. The role also maintains documentation, performs access reviews, follows security procedures, and coordinates escalations across internal teams and vendors.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Provides IT support and systems administration across multiple sites, maintaining Microsoft environments, endpoints, networks, hardware, software, and user accounts. Manages helpdesk incidents, equipment deployment, asset inventory, documentation, compliance, disaster recovery testing, and Level 1 support for GxP/GMP systems. Collaborates on IT projects, system improvements, policies, and services while delivering responsive technical assistance in a regulated pharmaceutical environment.

Leads the internal IT function and team across strategy, identity, endpoints, networking, collaboration, cloud infrastructure, service management, AI governance, security operations, budgets, vendors, and compliance. Builds scalable technology roadmaps, manages Microsoft 365 and endpoint environments, improves employee experience, oversees business continuity, and partners with executive leadership, Security, Engineering, Finance, and HR.

Own day-to-day corporate IT operations, including access provisioning and deprovisioning, Google Workspace administration, device procurement and lifecycle management, asset inventory, and Tier 1 support. Manage MSP performance through SLA scorecards covering tickets, patching, endpoint security, and onboarding. Support SSO, password management, MDM/BYOD compliance, security tooling, and regulated-environment requirements while improving onboarding and offboarding processes.

Handles a high volume of IT helpdesk tickets while meeting deadlines and working effectively under pressure.

Provides onsite first-line IT support for employees through in-person, phone, and ticketing channels. Installs and troubleshoots Windows devices, peripherals, Microsoft 365 applications, user accounts, network connectivity, and VPN access. Deploys equipment for new hires, manages tickets, documents resolutions, escalates complex issues, and maintains knowledge-base content. The role is fully onsite in Sugar Land or Pearland, Texas, with occasional lifting of equipment up to 25 pounds and no travel.

Provide day-to-day technical support for managed-services clients: troubleshoot Microsoft 365, Active Directory, Windows, networking, VPNs, firewalls, endpoints and peripherals; manage tickets and documentation; meet SLA response targets; travel to local client sites as needed; escalate complex issues and collaborate across teams to ensure client satisfaction.

Provides on-site IT support for Ontra’s New York office, troubleshooting hardware, software, networking, desktop, AV, and conference room issues. Prepares equipment and accounts for new hires, manages support tickets, coordinates vendors and deliveries, tracks inventory, and performs light facilities tasks. The role works independently on-site three days weekly while collaborating with a remote IT Operations team. Occasional travel for company offsites is required.

Administer enterprise IT systems and SaaS platforms while deploying and governing AI tools, MCP servers, and agent infrastructure. Manage service accounts, credentials, permissions, integrations, onboarding and offboarding, automation, documentation, and technical debt. Serve as an escalation point for complex ITSM issues, collaborate across Security, People Ops, and Engineering, and mentor IT Support staff on processes and troubleshooting.

Provides front-line IT support for NMCI users by distributing and collecting computers and peripherals, tracking inventory, documenting work, supporting new-hire check-ins, and assisting with technology refreshes. The role offers basic hardware and software guidance, verifies user readiness, and delivers customer assistance in an enterprise environment. It requires five days per week onsite in Patuxent River, Maryland, and involves working on a DoD contract requiring U.S. citizenship and eligibility for a Secret clearance.

Lead and grow the IT Support Engineering team while owning IT systems, identity and access, device management, SaaS tools, vendor relationships, procurement, onboarding, offboarding, automation, and IT roadmap execution. Partner with Security on HIPAA, SOC 2, and HITRUST controls. The role requires hands-on technical leadership, executive support, and experience managing distributed-company IT operations.

Own the end-to-end IT experience for a remote workforce, including help desk vendor management, onboarding and offboarding, hardware and SaaS lifecycle management, budgeting, infrastructure, access controls, cybersecurity fundamentals, compliance, business continuity, and AI enablement. The role also develops documentation, employee training, process improvements, vendor accountability, and remote meeting support while partnering with HR, leadership, Finance, and the CISO.

Leads OLIPOP’s IT strategy, operations, security, compliance, vendor management, and cross-functional technology projects. Oversees cloud systems, networking, endpoint management, SaaS lifecycle, helpdesk operations, onboarding and offboarding, access governance, and user support. Manages IT policies, budgets, audits, security tools, incident response, and vendor relationships while balancing strategic planning with hands-on technical execution.

Supports enterprise applications through requirements analysis, configuration, administration, incident resolution, documentation, vendor coordination, release management, licensing support, and quality assurance testing. Advises university stakeholders and end users on application functionality and best practices, assesses upgrade impacts and risks, develops mitigation plans and test plans, and implements validated solutions. The role also supports application adoption and alignment with university research, teaching, and administrative objectives.

Manage internal IT infrastructure, SOC 2 compliance, security policies, employee technical support, identity and access systems, hardware and software lifecycles, vendor relationships, asset inventory, and onboarding/offboarding workflows. The role supports distributed teams in the United States and India and requires hands-on systems administration, device and data security experience, and strong customer service. Salesforce, developer skills, Google security, and U.S.-based company experience are preferred.

Provides Tier 1 IT support through ticketing, email, chat, and phone; troubleshoots hardware, software, connectivity, Microsoft 365, VPN, and access issues. Supports employee onboarding and offboarding, account and MFA requests, asset tracking, documentation, escalation, and knowledge-base development. The role also includes cybersecurity cross-training, security incident awareness, ITSM process adherence, and evaluating AI-enabled support automations.

Provides Tier 1 IT support for hardware, software, Microsoft 365, connectivity, VPN, access, and endpoint issues. Supports employee onboarding and offboarding, identity and access requests, asset tracking, documentation, ticket management, and escalation of complex or security-sensitive incidents. The role also includes cybersecurity cross-training, knowledge-base development, AI-enabled workflow automation, and service improvement activities.

Provides advanced global service desk support across endpoint technologies, identity and access management, enterprise applications, hardware assets, and IT operations. Manages incidents, requests, deployments, patches, onboarding and access changes while supporting Microsoft Intune, Autopilot, Microsoft 365, Active Directory, Okta, and virtual desktops. Troubleshoots hardware, software, networking, VPN, and security issues; maintains documentation; contributes to projects and service improvements; mentors team members; and participates in on-call support.

Provides Level 2/3 internal IT support across Windows, Linux, and macOS environments. Responsibilities include endpoint configuration, Entra Domain Join, Intune management, profile and device migrations, remote troubleshooting, RMM administration, patching, security compliance, Microsoft 365 and Azure support, documentation, and migration tooling. The role supports integrations following company acquisitions and requires strong remote service delivery, scripting, and endpoint security skills.

Own end-to-end IT for a multi-site startup, including employee support, onboarding and offboarding, device management, identity and access, office infrastructure, vendors, AI tooling governance, security operations, and CMMC/NIST compliance. Develop security policies, incident response playbooks, audit readiness, scalable IT processes, budgets, and strategic roadmaps while advising leadership and supporting defense-related requirements.

Leads day-to-day IT support and operations for a distributed team, serving as the primary escalation point. Owns onboarding and offboarding, IAM, access reviews, endpoint management through Intune, Microsoft 365 and Google Workspace administration, device logistics, automation, documentation, and HIPAA-related security compliance. Supports Windows and macOS users, resolves tickets within SLAs, maintains audit-ready records, and partners with the CISO on access and security matters.

Owns day-to-day IT operations across headquarters and more than twenty software businesses. The role will standardize identity, endpoint, SaaS, device lifecycle, security, onboarding, incident response, vulnerability management, documentation, and acquisition integrations. It will also optimize cloud costs, evaluate vendors and managed services, establish governance, and recommend the long-term IT operating model. This is a hands-on builder role requiring practical judgment, strong communication, and the ability to create reliable, repeatable processes in an ambiguous environment.

Own and automate employee joiner, mover, and leaver processes across HR, identity, collaboration, ticketing, and SaaS platforms. Administer Okta, Jira Service Management, Google Workspace, Atlassian, Slack, and Zoom; build Python, API, orchestration, and AI-assisted workflows with strong security controls. Manage SaaS and non-human identities, licenses, audit evidence, and automation governance while partnering cross-functionally to improve service delivery and reduce manual effort.