Top Remote IT Jobs

Leads Dragos’s global enterprise IT strategy, architecture, infrastructure, business platforms, AI adoption, data and analytics, service management, and M&A integrations. Builds an IT operating model supporting 2,000+ employees across multiple regions, manages budgets and vendors, develops IT leadership, and partners with the CISO to maintain security standards. Serves as an executive business advisor and oversees scalable support, digital workplace, cloud, network, and corporate technology operations.

Provide hands-on IT help desk support through troubleshooting, walk-up Genius Bar assistance, and ticket resolution. Manage employee hardware lifecycles, including setup, configuration, deployment, maintenance, and inventory. Resolve network connectivity issues and support conference room technologies, Zoom services, printers, software licenses, and IT assets. Deliver high-touch customer service while maintaining reliable digital employee experiences.

Lead and execute remote technical implementations for dental practices from signing through go-live. Configure PMS integrations, set up remote access and network configurations, manage AWS-hosted Windows VMs/ETL, handle support volume, liaise with MSPs, and improve onboarding processes and automation while partnering with cross-functional teams.

Provides on-site IT support at a Naval Reactors Facility, including user onboarding and offboarding, asset and software coordination, ticket resolution, telecommunications support, project tracking, documentation, process improvement, and management status reporting. Coordinates with site IT organizations to troubleshoot connectivity and non-enterprise systems while maintaining IT policies, procedures, and knowledgebase information.

Senior IT operations leader shaping enterprise operational strategy, disaster recovery, and infrastructure roadmaps. Leads large cross-functional programs, governs standards, advises executives, manages vendor strategy, and mentors engineering staff to improve reliability, performance, and continuity.

Provides first-line IT support to employees by responding to tickets, troubleshooting hardware and software, managing installations and configurations, supporting credentials and access, maintaining documentation, and improving IT workflows. The role requires strong Windows and Mac expertise, network and identity troubleshooting, ServiceNow experience, endpoint and mobile device management knowledge, and excellent communication and customer service skills.

Provides advanced helpdesk support, serves as an escalation point, troubleshoots Windows and Mac hardware and software, manages endpoint and mobile devices, supports identity and SaaS access, documents solutions, assists with onboarding and offboarding, and improves IT processes. The role also supports office technology and workplace-related IT needs while mentoring junior technicians and communicating technical concepts clearly to employees.

Build and administer a Freshservice ITSM practice spanning ITOM, asset management, CMDB, change management, and release management. Design workflows, governance, integrations, alerting, reporting, discovery, and operational processes. Partner with Infrastructure, DevOps, Security, Service Desk, and IT Operations teams to improve service delivery, data quality, compliance, and deployment traceability. Maintain documentation, coordinate platform upgrades, optimize configurations, and provide on-call support for critical ITSM issues.

Administer Federal Okta, Slack, and Google Workspace environments; manage identity lifecycle, permissions, SSO integrations, shared drives, and secure communication channels. Provide remote front-line support, troubleshoot access and software issues, and document procedures. Support commercial IT operations, align Federal and commercial workflows, conduct access audits, and assist with security investigations and compliance audits.

Provides first-line IT support for employees in a remote environment. Responsibilities include troubleshooting hardware, software, account, access, connectivity, laptop, and peripheral issues; supporting onboarding and offboarding; managing and documenting tickets; configuring devices and software; maintaining IT documentation; escalating complex problems; and identifying recurring issues. The role requires strong communication, organization, troubleshooting, and service skills, with 0–2 years of related experience.

Manages core business systems including NetSuite, HubSpot, Microsoft 365, and related SaaS tools. Oversees user access, permissions, integrations, data quality, reporting, security, and vendor relationships. Builds workflow automations using low-code tools, evaluates practical AI applications, supports staff technology adoption, maintains IT policies and continuity plans, and troubleshoots system issues across a remote organization.

Installs and supports computers and printers, maintains hardware and software inventory, coordinates system installations and department relocations, and provides help desk and technical assistance to clients and IT staff. Participates in a 24x7 on-call rotation, including after-hours and weekend support. Requires three years of PC-oriented information systems support experience, desktop technology knowledge, LAN application knowledge, and an associate degree.

Administers project-level IT systems, manages PMIS access permissions, verifies data backup protocols, supports cybersecurity compliance, coordinates with client IT, and maintains technology access across multiple projects. The role also requires troubleshooting, documentation, and collaboration with project teams and corporate IT stakeholders.

Administer and secure enterprise IT and OT environments across sites, supporting Windows Server, virtualization, networking, cloud (Azure/M365), PLC/SCADA integrations, backups, DR, segmentation and Zero Trust initiatives. Provide Tier 2/3 escalation, network/OT troubleshooting, monitoring, documentation, compliance support, and collaborate with infrastructure, security, and manufacturing teams to maintain production uptime.

Manage day-to-day IT for a remote-first startup, including onboarding and offboarding, device and account administration, employee troubleshooting, IT documentation, vendor coordination, endpoint security, DNS, MDM, patching, and compliance support. The role also contributes to IT projects such as MDM migration, tooling rollouts, vendor evaluation, and security improvements. This is a part-time engagement of approximately 8–10 hours weekly with occasional onsite support preferred in the San Francisco Bay Area.

Provide global IT support across hardware, software, identity, networking, cloud applications, onboarding, device provisioning, access management, endpoint administration, and asset tracking. Administer workplace systems including Okta, Google Workspace, and Kandji or Jamf. Troubleshoot macOS and Windows environments, maintain documentation and inventories, support security and compliance activities, and build automations to improve IT workflows and employee experience.

Provide technical support to a globally distributed workforce across hardware, software, identity, networking, cloud applications, and endpoint systems. Support onboarding, offboarding, device provisioning, access management, asset tracking, documentation, compliance activities, and security best practices. Troubleshoot macOS and Windows environments, escalate complex issues, and improve IT processes through automation. Collaborate with People, Security, Legal, Finance, and Engineering while exploring AI productivity tools and emerging workplace technologies.

Monitor enterprise systems, applications, and services in a 24/7 shift-based environment. Identify alerts and service interruptions, initiate incident response, troubleshoot routine technical issues, coordinate with technical teams, facilitate incident bridges, document timelines and actions, support root cause analysis, and improve processes to reduce recurring incidents.

Provides advanced Tier 2 technical support across networking, firewalls, hardware, media players, connectivity, and enterprise environments. Diagnoses root causes, manages escalations, supports strategic accounts, and partners with Product, Engineering, Customer Success, and Sales. Administers and optimizes Zendesk AI Co-Pilot, automation, workflows, and self-service. Develops troubleshooting documentation, coaches support staff, analyzes issue trends, advocates for product improvements, and participates in on-call and occasional holiday coverage.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Leads and develops the internal IT helpdesk and systems administration team, shifting operations from reactive support to proactive service delivery. Owns IT roadmaps, cross-functional projects, vendor relationships, authentication and access standards, disaster recovery, security improvements, and process automation. Establishes measurable KPIs and audit-ready onboarding and offboarding workflows while improving documentation, service levels, workload visibility, and operational accountability.

Provides technical support for City staff, troubleshooting hardware, software, networks, workstations, peripherals, and audiovisual systems. Installs and maintains technology, manages tickets and recurring incidents, trains users, creates documentation, maintains IT asset inventories, and collaborates with specialized teams and vendors. The senior-level role also mentors support staff, handles escalated issues, leads end-user technology projects, and supports City Council and executive events. The position enforces security and compliance requirements, including CJIS, HIPAA, and PCI standards.

Provides software, hardware, and network troubleshooting for Baptist Health entities in a remote helpdesk environment. Diagnoses user issues, guides users through template-driven solutions, communicates resolutions professionally, documents work in helpdesk tools, and escalates unresolved issues to second-level support teams according to established procedures.

Provides remote IT help desk support for Baptist Health entities, troubleshooting software, hardware, and network issues. Diagnoses problems, guides users through template-driven solutions, communicates professionally, documents cases using help desk tools, and escalates issues to second-level support teams according to established procedures.

Provides Tier II technical support for application, hardware, network, server, workstation, cloud, and mobile-device issues. Troubleshoots Windows, macOS, and Linux environments; manages user accounts, permissions, and access rights; monitors systems and networks; documents resolutions; mentors junior staff; and supports software deployments, upgrades, and network projects. Tracks incident trends and root causes to improve IT service delivery and user experience.