Top Remote IT Jobs

Provide Tier 1 IT support, manage employee onboarding/offboarding and hardware lifecycle, maintain IT documentation and knowledge base, assist with access reviews and legal hold processes, support Jira administration, handle IT procurement/expenses, and communicate IT changes to users.

Manage IT infrastructure, ensure data center runs smoothly, lead a team of engineers, plan capacity growth, and handle vendor relations.

Lead and manage a remote US IT support team to deliver high-quality technical support. Oversee daily operations, SLAs, ticket triage, knowledge base, training, metrics reporting, and escalation for complex issues while coordinating cross-functional initiatives and adopting industry best practices to improve customer satisfaction.

Provide live technical support for Maggie court reporting product: triage and resolve product, hardware, network, and audio issues via tickets, calls, and chats; coordinate escalations to IT and engineering; file bug reports; maintain knowledge base; take on-call shifts for P0 incidents; build runbooks and hardware kits.

Provide real-time technical support for Maggie to court reporters: triage and resolve product, hardware, network, and audio issues; file reproducible bug reports; update knowledge base; take on-call shifts for P0 emergencies; build East Coast hardware kits; coordinate with IT and engineering teams.

Provide on-site (NYC) and remote end-user IT support: troubleshoot Windows/macOS/mobile devices, manage accounts in Azure AD/Active Directory, handle tickets, configure hardware and conferencing, use MSP tools, maintain documentation, and escalate complex issues.

Provide first-line remote IT support: triage and resolve tickets, troubleshoot hardware/software/connectivity across Windows and macOS, manage AD and Microsoft 365 accounts, support VPN/DNS/TCP-IP networking, maintain knowledge base documentation, and escalate complex issues with context.

Serve as first-line IT support for hardware, software, networking, and enterprise applications. Triage and resolve support tickets, manage onboarding/offboarding, administer Okta and endpoint management (Intune, Jamf), maintain device health and access controls, collaborate with Security and Engineering, document processes, and improve support workflows to ensure a secure, compliant, and user-friendly hybrid work environment.

Lead and scale enterprise IT operations including cloud, SaaS, endpoints, device lifecycle, vendor/licensing management, project rollouts, and GenAI platform governance. Drive automation, integrations, operational maturity, service management, and partner with Security/Legal for compliance while managing and developing IT staff.

Lead and manage a remote help desk team of IT analysts, own SLA and quality targets, develop KPIs, staff shifts, and partner with operations, product, and employee experience to scale processes, drive automation opportunities, and continuously improve customer support performance.

First IT hire responsible for end-to-end IT: systems administration (Rippling, Google Workspace, SSO), device lifecycle, help desk, vendor and license management, security operations (endpoint protection, phishing simulations, awareness training), and establishing HIPAA compliance and documentation.

Provide 2nd/3rd shift IT support for a remote workforce, focusing on macOS and Apple device troubleshooting, Google Workspace and Okta administration, MDM and asset management, ticketing, documentation, AI-enabled workflow automation, and collaboration with IT/security for endpoint hygiene and incident escalation.

Provide hands-on end-user IT support: troubleshoot OS/software, respond to tickets, apply patches, manage user accounts via Okta, configure MDM-managed mobile devices, and support Slack and Google Workspace integrations.

Paid IT internship exposing students to help desk support, application administration, information security, compliance, and IT auditing. Interns work primarily with one team, may rotate through others, perform hands-on assignments, receive mentoring, and develop troubleshooting, customer service, and soft skills over a 3–12 month term.

Provide hands-on IT support for manufacturing and corporate environments: troubleshoot production/test stations, maintain Windows and Linux systems, manage virtualization (VMware/Hyper-V/Azure), networks, monitoring, backups, and automation (PowerShell/Bash). Create documentation and training, work with DB/network/process-control teams, and improve processes through data-driven analysis and quality/safety practices.

Lead Nue's corporate IT: set strategy, build and mentor the IT team, own identity/access and SaaS governance, manage endpoints (MDM/EDR), drive SOC 2/SOC 1 audit readiness, run corporate incident response, oversee IT operations, automation, vendor governance, and partner with Engineering and a fractional vCISO.

Lead and scale day-to-day IT support for a fully remote workforce. Supervise helpdesk staff, manage ticket queues and SLAs, act as Tier 2/3 escalation, administer Google Workspace and endpoints (Windows/macOS), support SaaS apps and MDM, improve workflows and documentation, and onboard/offboard employees.

The IT Operations Manager will lead and improve Allata's internal IT function, manage the team, optimize technology solutions, and ensure IT scales with business growth while performing hands-on technical tasks when necessary.

As a Sr. Advisor in IT Supplier Management Office, drive service outcomes by managing IT processes like PO processing, asset management, and operational reporting, enhancing efficiency using data-driven decisions.

As an IT Support Engineer, you'll manage hardware and software requests, build automations, handle user account management, and support IT security initiatives while advocating for technology solutions.

The IT Operations Specialist provides Tier II support for desktops, laptops, printers, and mobile devices, focusing on setup, configuration, and troubleshooting. Responsibilities include hardware maintenance, remote support, asset lifecycle management, and assisting with AV setups.

The Litigation Support Technician coordinates litigation services, manages support systems, ensures security, trains users, and resolves technical issues.

As a Litigation Support Technician, you will provide technical and analytical assistance in litigation support at the United States Attorney's Office, including coordinating services, maintaining equipment, ensuring system security, and providing customer support.

The Litigation Support Technician coordinates litigation support services, manages systems security, and provides customer support within the U.S. Attorney's Office.

As a Litigation Support Technician, you will handle technical and analytical tasks related to litigation support, ensuring system security, customer assistance, and the integrity of litigation support equipment and resources.