Top Remote Jobs in Providence, RI

As a Technical Support Engineer, you will investigate technical issues, diagnose problems, communicate solutions to customers, and improve support processes and documentation.

Build and maintain eBPF-based network monitoring instrumentation in the Datadog Agent, debug production incidents spanning kernel/eBPF/agent runtime, research and prototype solutions for high-throughput, low-latency network observability, and provide technical input to product and architecture decisions.

The Tax Manager will lead the tax department, managing compliance, automation, and international tax, while building internal and external relationships and strategies for tax operations.

Handle high-volume inbound and outbound calls to create and document service requests, schedule maintenance, assign dispatches, coordinate towing and vendors, and provide best-in-class customer service while following processes and improving dispatch capabilities.

The Senior Category Manager drives category strategy and insights, sets growth targets, and leads a team to optimize category performance and client relationships.

Lead complex clinical assay development projects from inception to commercialization, managing scope, budget, timelines, and cross-functional teams while ensuring compliance with industry regulations and fostering team development.

Field-based district leader driving aftersales performance across dealerships. Partners with dealer leadership to grow parts and service revenue, improve customer retention and satisfaction, execute GM Customer Care & Aftersales programs, analyze performance data, develop business plans, resolve aftersales issues (SPAC/CAC/TAC), and monitor KPIs such as SRT, NPS, and STS compliance.

Own positioning, messaging, and launch strategy for EveOS. Translate complex AI capabilities into buyer-relevant narratives for firm owners, managing attorneys, and operations leads. Feed customer and competitive insights into product and packaging decisions. Create core GTM assets (pitch, product story, demo narrative, website messaging), support analyst relations, and partner with Sales Enablement, PMMs, and Demand Gen to ensure consistent messaging across launches and collateral.

Lead GTM programs and sales enablement to drive pipeline and revenue. Build messaging, segmentation, pricing alignment, sales tools, partner materials, and enablement metrics while partnering cross-functionally with product, sales, and partnerships.

Provide Tier 2 hardware and software support for Samsara's IoT products, troubleshoot medium-to-high complexity issues, manage tickets, author knowledge base articles, partner with Engineering and Product teams, and meet SLA goals while supporting customers across hardware, mobile apps, APIs, and cloud services.

Lead GTM data governance and strategy to improve Salesforce and GTM system data quality, ownership, and usability. Define KPIs linking data quality to pipeline/forecast accuracy, drive adoption of standards and scorecards, prioritize data improvements, lead cross-functional implementations, and build a team to scale revenue-impacting data practices.

Provide strategic employee relations guidance to business leaders and People teams on investigations, performance management, misconduct, leaves/accommodations, and policy interpretation. Drive case management, documentation, analytics to identify trends, advise on risk, support DEI, develop manager toolkits, and partner cross-functionally to improve ER processes and training.

Design, implement, and validate data mapping, transformation, and integration solutions for payment integrity. Investigate and resolve complex data quality issues, create mapping specs and documentation, partner with stakeholders, and mentor analysts to improve data quality and automation.