Top Remote Jobs in Providence, RI

The Lead Product Designer will enhance Redfin's consumer products, focusing on user experience design, collaboration with teams, and leveraging data for product improvement.

The Technical Success Manager will drive technical adoption and customer success by providing guidance and support, enhancing relationships with stakeholders, and documenting best practices to improve outcomes.

Lead technical pre-sales discovery, design, and scoping for CrowdStrike Falcon platform deployments. Create SOWs, architecture diagrams, deployment roadmaps, and estimates. Partner with sales, delivery, product, and customer success to align services with business outcomes, run workshops and proofs-of-value, and ensure smooth handoffs to delivery teams. Drive service portfolio improvements and adoption roadmaps while advising customers on security architecture, risks, and mitigation strategies.

Advise Falcon Complete customers on security posture, assess and remediate misconfigurations, produce reports, document and resolve issues per SLAs, liaise with support and internal teams to troubleshoot and improve security outcomes.

Lead complex clinical assay development projects from inception to commercialization, managing scope, budget, timelines, and cross-functional teams while ensuring compliance with industry regulations and fostering team development.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

Lead strategy, administration, and optimization of AI tools for the SDR organization (Qualified, Gong, Microsoft Co‑Pilot). Identify AI use cases, build implementation roadmaps, define requirements and success metrics, manage pilots and vendors, monitor adoption and impact, maintain governance and documentation, and partner cross-functionally to improve SDR productivity, lead conversion, and pipeline generation.

Lead and scale a digital-first Nurture customer success segment: define coverage and engagement models, build telemetry-driven automated playbooks, manage lifecycle communications, partner cross-functionally, and own metrics like renewal rate, NRR, and consumption growth while leading a team of digital CSMs.

Lead pre-sales solution design and demonstrations for hospitality revenue management. Engage customers and executives, architect product solutions, support deal strategy, RFx/security responses, and partner with Sales, Product, Integrations, and Services to deliver measurable commercial value.

Lead architecture, design, and delivery of PET product features; write production full‑stack code; champion testing, observability, CI/CD and operational readiness; mentor engineers and collaborate with product to shape technical roadmap.

Review and evaluate Group Life claim submissions for accuracy and completeness, process payments, respond to beneficiaries and policyholders via phone and written communications, ensure regulatory compliance and quality standards, mentor reviewers, and complete mandatory training and support tasks within turnaround times.

Screen and process incoming Group Life claims and related mail, enter and update claims in the FEGLI system, handle claimant calls and correspondence, produce letters, perform peer reviews, and meet quality and production metrics.

Provide customer-focused administration of absence claims (FMLA/ADA), perform intake and eligibility decisions, gather supporting information, manage recertifications and intermittent leave tracking, update systems and documentation, and ensure timely, compliant leave processing.

Lead product marketing for DNSid: define positioning, messaging, buyer personas, and GTM. Create sales enablement, launch plans, customer stories, and competitive insights. Partner cross-functionally to translate technical innovation into commercial value and establish repeatable launch and enablement processes to drive adoption.