Top Remote Jobs in Omaha, NE

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate property and casualty coverage, and converts prospects into policyholders. The role includes paid licensing and sales training, customer relationship building, lead conversion, and brand representation. Employees must work a set weekday and weekend schedule, maintain a compliant home workspace with wired high-speed internet, and obtain a Property and Casualty license after hire.

Lead and grow CX Support and CX Trainer teams, own Intercom Fin and AI support deployment, build education and onboarding content, run CX operations and analytics (CSAT, response/resolution times, AI resolution rate), hire and coach staff, and act as the customer voice across the company.

Leads strategic provider-client relationships across the Northeast and surrounding states, driving account growth, renewals, upsell opportunities, customer satisfaction, and profitable revenue. Develops consultative value propositions, negotiates contracts, coordinates matrixed internal teams, resolves service issues, and influences healthcare executives. Uses AI-enabled insights, analytics, and CRM processes to manage opportunities, demonstrate savings, improve outcomes, and support strategic account planning. Requires significant healthcare provider-market experience, leadership across complex organizations, and 25–50% travel.

Lead and mentor a team of full-stack engineers to define strategy, roadmap, and measurable goals. Collaborate with Product, Data Science, Operations, and executives to deliver scalable, high-availability services. Make technical tradeoffs, hire and retain talent, apply AI tools responsibly, and ensure code correctness, security, and production quality while executing large, complex initiatives.

Leads go-to-market readiness for new SaaS products and services, designing scalable customer lifecycle workflows across quoting, provisioning, implementation, support, and renewal. Develops sales and delivery assets, manages cross-functional launch plans and risks, aligns stakeholders across Product, Sales, Services, Legal, Finance, and Operations, and translates field and customer insights into product strategy recommendations.

Own go-to-market readiness and customer journey operations across the enterprise SaaS lifecycle. Design scalable workflows spanning sales quoting, provisioning, implementation, support, renewal, and expansion. Lead cross-functional programs, create field enablement assets such as SOW templates and delivery playbooks, establish launch governance, and translate field feedback into product roadmap improvements. The role requires influencing Product, Sales, Services, Customer Success, and Operations leaders without direct authority.

Leads a North America-based team of Customer Success Managers and Architects. Responsibilities include coaching and developing talent, managing staffing and hiring, strengthening executive customer relationships, supporting adoption and renewals, coordinating escalations, partnering cross-functionally, and improving customer success processes and tools.

Owns end-to-end B2B lifecycle marketing programs, including automated nurture journeys, triggered emails, campaign and event follow-up, ABM initiatives, segmentation, testing, QA, sales routing, and performance optimization. The role partners cross-functionally with Campaigns, Product Marketing, Marketing Operations, Events, Field, Content, and regional teams to improve prospect engagement, MQL conversion, and pipeline.

Leads revenue and go-to-market strategy across segmentation, sales coverage, monetization, market expansion, pricing, packaging, and investment priorities. Builds models, analyses, and decision memos; advises senior Sales, Finance, and Product leaders; translates customer and field insights into product and commercial recommendations; and partners with Field Operations and Enablement to execute multi-quarter changes.

Own strategic customer relationships, account plans, expansion revenue, renewals, negotiations, and executive stakeholder engagement. Lead complex sales cycles, monitor account health, conduct business reviews, maintain CRM and forecasts, and collaborate with Customer Success, Support, Professional Services, SDRs, and Solution Consultants. Apply AI responsibly for account research, opportunity prioritization, communication, pipeline management, and sales productivity. Travel is required approximately 30% of the time.

Leads and develops a team of Mid-Market Account Executives, driving pipeline, sales activity, revenue performance, forecasting, and complex enterprise deals. Coaches representatives on consultative selling, MEDDICC, stakeholder engagement, and deal strategy. Partners with Solutions, Finance, Marketing, and Product to improve customer outcomes, refine sales processes, strengthen onboarding, and scale best practices. The role also supports hiring, culture development, networking, and conference representation in a remote U.S. position requiring up to 30% travel.

The SMB Account Executive prospectively generates pipeline, manages full sales cycles, conducts product demonstrations, engages decision-makers, forecasts revenue, and closes SaaS deals with companies of 10–199 employees. The role requires generating 40–50% of pipeline, maintaining Salesforce data, attending industry events, and building relationships with market influencers, consultants, and partners. This is a hybrid role requiring New York Metro candidates to work in the NYC office three days weekly.

The Sales Engineer partners with Account Executives and cross-functional teams to deliver tailored technical demonstrations, lead discovery sessions, translate customer needs into SaaS solutions, and communicate business value. Responsibilities include identifying technical risks, supporting integrations and security compliance, using CRM and analytics tools, providing product feedback, and mentoring junior team members. The role requires consultative selling, strong communication, and knowledge of cloud platforms, APIs, webhooks, and security principles.

Design, develop, test, deploy, and monitor scalable backend systems for a payroll SaaS product. Build APIs and microservices, collaborate with product and engineering teams, participate in code reviews, and own the full development lifecycle in a continuous delivery environment. The role emphasizes Kotlin, Scala, or Java, cloud platforms, automated testing, relational databases, scalable architecture, and responsible use of AI coding tools.

Own the vision, strategy, roadmap, requirements, prioritization, and execution of Dragos’s Neighborhood Keeper collective defense platform. Lead privacy-preserving threat intelligence sharing, federated queries, anonymized telemetry, Knowledge Pack distribution, and Trusted Advisor integrations. Collaborate with engineering, customers, government agencies, ISACs, sales, and legal stakeholders; measure product KPIs; support adoption, go-to-market strategy, onboarding, and community growth across critical infrastructure sectors.

Provides advanced technical support for the Dragos cybersecurity platform, troubleshooting escalated issues across Linux, Kubernetes, hardware, cloud infrastructure, APIs, networking, and hybrid environments. Reproduces issues in lab environments, analyzes logs, documents solutions, escalates unresolved problems, and collaborates with engineering and internal teams. Maintains customer communication, contributes to knowledge bases and process improvements, and participates in escalation and weekend on-call rotations.

Provide first-line technical support to enterprise customers using Dragos cybersecurity products. Triage and resolve common issues, troubleshoot customer environments, document cases, support upgrades and configuration changes, and escalate complex problems while retaining ownership. Use AI tools responsibly, contribute technical knowledge-base content using KCS practices, and participate in a monthly weekend on-call rotation. The role requires strong communication, troubleshooting ability, Linux and networking familiarity, and U.S. citizenship.