Top Remote Jobs in Buffalo, NY

Handle inbound calls and warm leads, consult customers on insurance needs, recommend appropriate property and casualty coverage, and convert prospects into policyholders. Complete paid licensing and sales training, represent the Liberty Mutual brand, maintain strong customer relationships, and meet sales goals. Work remotely on a rotating weekday and weekend schedule while maintaining required home-office equipment and internet standards.

Lead end-to-end NetSuite implementations as a functional consultant and team manager. Manage finance transformation initiatives, NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams, Advanced Revenue Management and SuiteBilling implementations, customizations, integrations, and testing. Lead onshore and offshore teams, address client needs, communicate complex concepts, and apply accounting and finance expertise to deliver effective technology solutions.

Acquire and grow small and medium-sized business accounts within an assigned territory. Responsibilities include prospecting, cold calling, networking, identifying customer needs, presenting wireless solutions, negotiating and closing deals, managing sales funnels, forecasting, and maintaining customer relationships while meeting or exceeding sales targets.

Leads multiple engineering teams, owning software delivery, SDLC quality, people management, strategic alignment, resource planning, incident governance, and team development. Partners with Product and business stakeholders on prioritization, estimation, communication, execution, and performance metrics. The role requires experience with large-scale, low-latency distributed systems, agile delivery, DevOps, CI/CD, automated testing, infrastructure as code, distributed teams, and scalable data technologies.

Processes escrow disbursements for mortgage and consumer loans, including taxes, hazard insurance, and PMI. Reviews tax and escrow reports, reconciles general ledger accounts, performs loan setup quality checks, manages insurance and service-provider relationships, maintains servicing records, analyzes operational reports, and responds to client inquiries. The role also supports issue resolution, reporting, and departmental projects while maintaining accuracy and service quality.

Generates awareness and qualified interest through cold calls, email, and social outreach. The BDR develops tailored multichannel prospecting strategies, communicates Lob’s product benefits, schedules meetings for Account Executives, supports initial engagements, and accurately tracks activities. This role also helps establish and improve the company’s outbound go-to-market motion while prioritizing accounts and continuously optimizing outreach processes.

Monitors managed-services technologies, provides tier-1 customer and help-desk support, investigates incidents, documents issues, escalates problems, analyzes operational data, and improves support processes. The role requires collaboration with customers, suppliers, engineers, and internal teams while meeting service-level and security requirements. Work occurs within a 24/7 operation and includes overnight shifts, weekends, holidays, and possible overtime.

Develop and execute territory sales strategies to identify and expand enterprise business opportunities. Manage opportunity pipelines, forecasts, proposals, RFP/RFI presentations, contract licensing, and customer relationships. Partner with sales and solutions teams, mentor sales personnel, differentiate software offerings, support pricing and configuration, and conduct training to increase bookings. The role requires technology sales experience, market knowledge, strong negotiation and communication skills, and travel up to 25%.

Own the strategy, roadmap, lifecycle, and success metrics for network observability products across cloud and enterprise deployments. Serve as the subject matter expert on network telemetry and observability, prototype solutions, engage customers, support technical pre-sales, and enable go-to-market teams. Partner with engineering, customer success, discovery, and assurance teams to deliver products that help operators detect and resolve network issues.

Lead and grow the Americas Customer Success team, coaching CSMs, establishing scalable playbooks and operating cadences, improving adoption and customer health, identifying expansion opportunities, and partnering with Sales, Renewals, Support, Solutions Engineering, and Product. The role combines people leadership with hands-on management of strategic customer relationships and requires technical fluency in network automation or infrastructure tooling.

Lead enterprise go-to-market strategy for Zapier’s new products, including Sidekick. Own positioning, packaging, governance messaging, enterprise ICP, competitive differentiation, customer proof points, sales enablement, and commercial readiness. Partner with Product, Sales, Marketing, and Customer Advocacy to support enterprise opportunities, translate product updates into field materials, and incorporate customer and deal feedback into product and GTM decisions.

Manages enrollment and reenrollment communication projects for executive benefits customers. Transforms data from multiple systems into accurate branded documents, audits materials for quality, fulfills paper and digital document requests, runs reports and queries, troubleshoots issues, supports partners, and recommends process improvements.