Top Remote Jobs in Rochester, NY

Handle inbound calls and warm leads, consult customers on property and casualty insurance needs, recommend appropriate coverage and benefits, and convert prospects into policyholders. The role includes paid training and licensing, provided computer equipment, remote work, and scheduled weekday and weekend shifts. Representatives must meet home-office and wired internet requirements, communicate persuasively, and provide customer-focused service while achieving sales goals.

Coordinates group air travel programs from intake and setup through post-event follow-up. Serves as a liaison among clients, travel advisors, and internal teams; manages timelines, documentation, bookings, traveler activity, arrivals, departures, reports, quality control, and stakeholder updates. Requires three or more years of travel-industry experience, GDS or self-booking tool proficiency, Microsoft Office skills, strong communication, and multitasking abilities.

Lead end-to-end NetSuite implementations as a functional consultant and team manager. Manage finance transformation initiatives, NetSuite order-to-cash, purchase-to-pay, and account-to-report workstreams, Advanced Revenue Management and SuiteBilling implementations, customizations, integrations, and testing. Lead onshore and offshore teams, address client needs, communicate complex concepts, and apply accounting and finance expertise to deliver effective technology solutions.

Provides SBA lending expertise and training to Relationship Managers, supports processing of SBA 7(a) and 504 loans, develops leads through outreach to CDCs, CDAs, government agencies, and customers, and assists with loan preparation, processing, and closing.

Develop and grow a wealth management practice by conducting client discoveries, creating personalized financial plans, managing relationships, generating referrals, and promoting wealth management services. The role involves client and prospect outreach, business development, and collaboration with internal specialists to provide financial planning, investment management, insurance, and estate planning solutions.

Leads strategic and executional marketing for Citizens’ investment banking business, building brand equity, generating demand, and supporting revenue goals. Responsibilities include digital marketing, content and editorial planning, lead nurturing, marketing automation, analytics, integrated campaign execution, stakeholder management, budgeting, and regulatory compliance. The role partners with sales, leadership, agencies, and marketing centers of excellence to improve client experience and business performance.

Provides outsourced HR consulting and support to clients across benefits administration, performance management, onboarding, offboarding, compliance, HRIS optimization, documentation, and general HR operations. Builds client relationships, addresses HR concerns, researches employment regulations, improves processes, and contributes to service-line growth and business development.

Build and deploy production-grade AI and machine learning solutions for marketing and sales, including LLM agents, data-quality pipelines, semantic search, RAG, analytics, and integrations with Salesforce, Marketo, and Adobe platforms. Define evaluation and governance practices, monitor AI services, implement privacy controls, and collaborate with platform teams. Train and mentor technical and business stakeholders on responsible AI adoption while supporting DevOps, incident response, and operational runbooks.

Leads the design and development of software solutions, resolves complex technical problems, and provides guidance to engineering colleagues. Responsibilities include preparing technical documentation, reviewing code and testing, applying modern development methodologies, and supporting business initiatives. The role typically requires a bachelor’s degree and at least three years of relevant experience. Preferred skills include Agile, cloud computing, DevOps, requirements analysis, system design, and project management.

Manages the lifecycle of less complex merchant services products and initiatives, including product selection, design, development, pricing, promotion, rollout, and performance analysis. Builds business cases, evaluates market and technology trends, collaborates with sales, marketing, digital, and external partners, and supports risk, compliance, and audit activities. Uses customer insights and business results to recommend product improvements.

Leads delivery of complex software features for desktop utility design tools, translating ambiguous requirements into technical plans and managing performance, correctness, and reliability. Establishes architecture, coding standards, CI/CD and AI-assisted development practices; mentors engineers and leads design and code reviews. Partners with product, QA, delivery, and customers to create reusable solutions, contribute to roadmaps, and represent the team in architecture discussions.

Leads strategic capture, sales, and customer engagement for X-BAT and advanced systems supporting U.S. Air Force markets. Shapes solicitations, guides acquisition-office interactions, builds program-office and industry relationships, influences requirements and policy, and drives teams toward high-value, multi-year Air Force contract wins. Owns the business development lifecycle for emerging aerospace and defense technologies.

Lead Shield AI’s capture and strategic sales efforts for X-BAT and advanced systems supporting USMC and Department of the Navy customers. Shape acquisition opportunities, guide solicitation responses, build program-office and industry relationships, influence requirements, and drive multi-year contract wins. The role requires deep DoN/USMC acquisition expertise, defense sales experience, technical credibility, leadership skills, an active Secret clearance, and DAWIA Program Manager Advanced certification.

Lead Headway’s Infrastructure team, owning AWS cloud infrastructure, deployment pipelines, LLM platform capabilities, databases, observability, reliability, and incident response. Hire and develop engineers, establish self-service platform practices, reduce incident blast radius, define production readiness for AI workloads, and partner with Security and product engineering teams. The role combines technical leadership, people management, platform strategy, design reviews, and hands-on incident response.

Own day-to-day performance of outsourced BPO partners supporting patient-facing customer experience. Track metrics, identify root causes, lead improvement initiatives, align partner and internal teams, and build scalable processes. Manage BPO leadership relationships while improving conversion, quality, responsiveness, and patient satisfaction. Contribute to short-, medium-, and long-term BPO operations strategy.

The Chief of Staff will support the Clinical leadership team by driving cross-functional initiatives, managing operating rhythms, leading OKR and planning processes, coordinating meetings and onsites, drafting leadership communications, and developing durable governance processes. The role requires strong program management, organizational skills, writing ability, influence without authority, and comfort operating in ambiguity within a healthcare technology environment.