Top Remote Tech Support Jobs

The role involves managing AI support and learning programs, troubleshooting technical issues, designing training materials, and measuring adoption metrics.

This role involves providing technical support, designing learning programs, and managing initiatives to enhance AI adoption across the company.

Provide technical assistance and customer support for Chamberlain Group Residential Product lines. Process orders, handle inquiries, and ensure customer satisfaction while complying with health and safety guidelines.

As a Technical Support Associate, you'll support customers by troubleshooting issues, providing guidance, and collaborating to enhance product experiences while working weekends.

As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

The role involves troubleshooting complex security and network issues, collaborating with engineering teams, documenting resolutions, and mentoring fellow engineers. It focuses on delivering high-impact customer support and analyzing use-cases for product improvements.

Provide technical support for clients, troubleshooting API and integration issues, and ensuring customer satisfaction through effective communication and documentation.

Supervise a team providing technical support for Informatics, ensuring service quality, managing workflows, and driving continuous improvement.

The Supervisor of Customer Technical Support will manage a team of specialists, ensure service quality, train staff, and drive continuous improvement in technical support for Informatics issues.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

The Technical Support Analyst II provides HVAC technical support, manages casework in SalesForce, and conducts training for customers and service groups while promoting product quality.

The Affera Mapping Specialist provides technical and clinical support for cardiac mapping systems, trains physicians, collaborates with sales teams, and promotes product usage while achieving sales goals.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

Manage and supervise a team of customer technical specialists, ensuring service quality and adherence to processes, while also driving improvement initiatives and handling customer grievances.

Provide expert hardware support for Onto Innovation tools, develop action plans, improve existing support structures, and train field service engineers, with 50% travel required.

The role involves supervising the technical support team, providing high-quality customer support, mentoring staff, monitoring SLAs, and collaborating with cross-functional teams.