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Top Remote Tech Support Jobs

2 Days Ago
Remote
14 Locations
Mid level
Mid level
3D Printing
Provide technical support to customers, mentor service specialists, communicate with engineering teams, and document resolutions for complex technical issues related to FARO products.
Top Skills: 2D Cad3D CadComputerized Measuring MachineFaro ProductsGd&TMetrology
Reposted 2 Days Ago
Remote
USA
Junior
Junior
Information Technology • Consulting
The Technical Support Engineer provides post-sales support by troubleshooting and resolving customer issues, creating documentation, and improving service efficiency.
Top Skills: APIsDatadogGitPostmanSaaS
2 Days Ago
Remote
San Jose, CA, USA
Senior level
Senior level
Artificial Intelligence • Robotics • Software
The Technical Support Lead manages the technical support team, ensuring issue resolution, customer satisfaction, and process enhancement through leadership and technical guidance.
Top Skills: LinuxNetworking EquipmentPcs
7 Days Ago
Remote
Atlanta, GA, USA
Senior level
Senior level
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you'll troubleshoot mechanical issues, provide solutions, collaborate with development teams, and maintain customer satisfaction and support resources.
Top Skills: Hubspot CrmPdm Tools
12 Days Ago
Remote
USA
Mid level
Mid level
Software
The Senior Technical Support Specialist assists customers with technical issues, collaborates with internal teams, and ensures high customer satisfaction through effective problem-solving and communication.
Top Skills: AsanamacOSNotionSlackWindowsZendesk
12 Days Ago
Remote
USA
Junior
Junior
eCommerce • Information Technology
As a Technical Support Specialist, you will manage technical inquiries via email and chat, ensure quality assurance, and assist with documentation.
Top Skills: Shopify
Reposted 6 Days Ago
Remote
USA
Senior level
Senior level
Information Technology • Software
The Technical Support Manager oversees the support team, develops workflows, maintains customer satisfaction, and enhances support processes for Fortune 500 clients.
Top Skills: AWSAzureBashFlutterGCPKotlinPythonReactSwiftZendesk
9 Days Ago
Remote
2 Locations
70K-77K Annually
Junior
70K-77K Annually
Junior
Software • Telehealth
The Technical Support Specialist Level 2 handles escalated support cases, manages customer integrations, and guides teams in troubleshooting and documentation processes.
Top Skills: C++CSSHTMLPostmanPythonSalesforceSQL
Reposted 17 Days Ago
Remote
Minneapolis, MN, USA
Mid level
Mid level
Software
This role involves providing technical support for enterprise customers, diagnosing complex issues, collaborating with product teams, and optimizing product performance.
Top Skills: APIsGCPIntercomJIRAJSONNotionSQLWebhooks
15 Days Ago
Remote
United States
Senior level
Senior level
Cybersecurity
The Deployment and Technical Support Engineer provides solutions-based support to major customers, troubleshooting and deploying the ThreatConnect product, while ensuring strong customer relationships and addressing technical challenges with excellent communication skills.
Top Skills: JavaJava Virtual MachineJbossLinuxMySQLNetworking TechnologiesPkiPostgresRdbmsSslTls
Yesterday
Remote
5 Locations
Senior level
Senior level
Security
The Senior Technical Support Engineer provides high-level technical support for customers, troubleshooting complex issues, and collaborating with teams to enhance product quality and customer satisfaction.
Top Skills: APIsCdnsCloud NetworkingFirewallsGitHTTPJavaScriptPostman
9 Days Ago
Remote
USA
94K-118K
Senior level
94K-118K
Senior level
Aerospace • Hardware • Information Technology • Software
The Field Support Engineer provides technical support for aviation satellite communications, including troubleshooting, training, and customer education, ensuring customer satisfaction and system performance.
Top Skills: AvionicsCisco CcnaCrm SoftwareElectrical EngineeringIp-Based SystemsMicrosoft Office SuiteSatellite Communication Systems
Reposted 6 Days Ago
Remote
USA
Senior level
Senior level
Information Technology • Software
As a Senior Technical Support Engineer, you will handle customer relations, debugging, and collaboration with engineering teams to solve complex issues, aiming for high customer satisfaction.
Top Skills: Cloud ComputingDistributed DatabasesKubernetesMongoDBSQL
22 Days Ago
Remote
2 Locations
50K-67K
Junior
50K-67K
Junior
Software • Telehealth
Provide first level support to customers, physicians, and nurses, resolving issues related to software applications and enhancing customer experience.
Top Skills: Microsoft Office SuiteSalesforceServicenowZendesk
12 Days Ago
Remote
United States
Junior
Junior
Software
As a Support Engineer, you will provide technical support for Cyara products, ensuring customer satisfaction through effective communication, troubleshooting, and relationship building, while representing customer needs internally.
Top Skills: Aws Cloud ServicesContact Centers SoftwareCSSElasticsearchGrafanaHTMLIvrJIRAJqueryMicrosoft Server Operating SystemsSalesforceSipSplunkSumologicVoipWeb TechnologiesZendesk
11 Days Ago
Remote
United States
Junior
Junior
Healthtech
The Software Engineer will support enterprise clients by managing support tickets, resolving issues, collaborating with internal teams on product improvements, and ensuring customer satisfaction in a fast-paced environment.
Top Skills: SalesforceSQL
Reposted 3 Months Ago
Remote
USA
25K-30K
Junior
25K-30K
Junior
Software
The Technical Support Engineer will assist customers with performance-related issues in WordPress, providing advanced troubleshooting and optimizations for a better experience.
Top Skills: CSSGitGrafanaHTMLJavaScriptPHPWordpress

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