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Top Remote Tech Support Jobs
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.
Top Skills:
Ai ToolsLookerSQLTableau
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Artificial Intelligence • Cloud • Software • Infrastructure as a Service (IaaS)
Provide advanced technical support to customers, resolving complex issues, documentation, and collaboration with internal teams. Assist with software configuration and improve customer satisfaction through various communication channels.
Top Skills:
Ai Fine-TuningDatadogDockerGoGrafanaLinuxMySQLNode.jsPostgresPythonReactShell ScriptingSQL
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills:
APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.
Top Skills:
AdpAPIsGustoHrisPaylocityPayroll SystemsWorkday
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The role involves providing technical support, managing product defects, advocating for customers, and collaborating with cross-functional teams while handling customer cases effectively.
Top Skills:
AWSAzureGCPLinuxOktaOracle CloudPythonRbacRestful ApisSnowflakeUnix
Edtech
The Technical Support Specialist provides phone, email, chat, and social media support for GCU students regarding online classroom access, troubleshooting issues, and ensuring timely resolution of problems.
Top Skills:
E-Learning SoftwareTechnical Support Tools
Software
The Technical Support Engineer provides high-quality support for US customers, collaborates with the Professional Services team for implementations, resolves complex technical issues, and documents solutions.
Top Skills:
APIsCSSHTMLJavaScriptPostmanSalesforceZendesk
New
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Artificial Intelligence • Semiconductor • Manufacturing
This role involves providing technical support at customer sites, handling escalations, system installations, and analyzing performance metrics. Collaborates with engineering teams and generates documentation for improvements and support plans.
Top Skills:
CalibrationCustomer SupportEngineering ToolsInstallationOperationPerformance MetricsServiceTechnical Support
Software
As a Technical Support Specialist, you will provide proactive support to customers via email and phone, resolve issues, and collaborate with teams to enhance user experience.
Top Skills:
Crm SystemsTicketing SystemsZendesk
Artificial Intelligence • Sales • Software • Automation
As a Technical Support Engineer at Nooks, you'll provide empathetic user support, troubleshoot technical issues, and collaborate with teams to enhance the user experience on a B2B SaaS platform.
Top Skills:
APIsHubspotOutreachPostmanSalesforceSalesloft
Other
The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.
Top Skills:
5GDasLteRf Testing
Cloud • Digital Media • Professional Services • Database
The Technical Support Specialist will provide exceptional support in media and entertainment, addressing customer issues, training, and driving product improvements while mentoring the support team.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
Cloud • Hardware • Internet of Things • Other • Software • Utilities
Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.
Top Skills:
BgpBlue Planet SoftwareClickhouseDockerEthernetGitGrafanaIcmpIpIsisKubernetesKvmL2 VpnL3 VpnLinuxMefMicroservicesMplsMySQLNagiosNeo4JOpen VswitchOspfPostgresPythonSalesforceShell ScriptingSnmpSshSvnSyslogTcpUdpUnixVmware EsxiVpnsXen
Security • Cybersecurity
The role involves resolving escalated technical issues, deploying Cynet's security platform, collaborating with teams, and mentoring Tier 1 support.
Top Skills:
AWSEdrEppFirewallsIds/IpsNgavNgfwSIEMSQLVMwareXdr
Healthtech
As a Technical Support Engineer, you will investigate technical issues, diagnose problems, communicate solutions to customers, and improve support processes and documentation.
Top Skills:
FastapiGoGoogle Cloud PlatformNext.JsPostgresPythonTypescript
Software
Provide technical support for enterprise customers using SUSE products, troubleshoot issues, collaborate with teams, and continuously learn new technologies.
Top Skills:
Active DirectoryClusteringContainer/Docker TechnologiesIscsiKerberosLdapLvmMultipathSambaSanSuse Linux Enterprise ServerSuse Linux High Availability ExtensionSuse Manager
Healthtech • Other
Provide remote troubleshooting support for customers and patients, ensuring timely resolutions and documentation, while meeting team KPIs and maintaining high service quality.
Top Skills:
Active DirectoryAmpAnyconnect VpnAutocadBarracudaCisco AsaCisco FirepowerCitrixIt MaintenanceJavaScriptMerakiMS OfficeMs Remote DesktopPowershellRemote TroubleshootingServer ManagementVisioWindows Server 2012Windows Server 2016Wiring/Cabling
Cloud • Security
The Technical Support Escalation Director manages customer escalations and coordinates support teams to resolve complex issues while maintaining high-level customer relations and communication.
Top Skills:
Identity SecurityPrivileged Access Management
Artificial Intelligence • Healthtech • Software
The Senior Manager of Technical Support oversees support operations, aiming to enhance customer experiences and team engagement, while ensuring high-quality service and effective issue resolution.
Top Skills:
Amazon Web Services (Aws)AndroidiOSLinuxSalesforce
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.
Top Skills:
Advanced Pdm ToolsHubspot CrmVibration Spectrum Analysis
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