Top Remote Tech Support Jobs

Lead Tier 2/Tier 3 Technical Support Engineering teams, focusing on performance, systems, and partnerships across customer segments and functions to improve support outcomes at scale.

The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

Provide advanced technical support to customers, resolving complex issues, documentation, and collaboration with internal teams. Assist with software configuration and improve customer satisfaction through various communication channels.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

The Customer Experience Engineer will manage payroll workflows, troubleshoot issues, and enhance payroll systems using their payroll expertise and technical skills.

The role involves providing technical support, managing product defects, advocating for customers, and collaborating with cross-functional teams while handling customer cases effectively.

The Technical Support Account Manager oversees customer account operations, ensures satisfaction, manages incidents, and drives improvements while maintaining stakeholder relationships.

The Technical Support Representative provides tiered help desk support, troubleshooting, customer communication, installation, and maintenance of applications and systems for clients and internal users.

The Technical Support Specialist provides phone, email, chat, and social media support for GCU students regarding online classroom access, troubleshooting issues, and ensuring timely resolution of problems.

The Technical Support Engineer provides high-quality support for US customers, collaborates with the Professional Services team for implementations, resolves complex technical issues, and documents solutions.

This role involves providing technical support at customer sites, handling escalations, system installations, and analyzing performance metrics. Collaborates with engineering teams and generates documentation for improvements and support plans.

As a Technical Support Specialist, you will provide proactive support to customers via email and phone, resolve issues, and collaborate with teams to enhance user experience.

As a Technical Support Engineer at Nooks, you'll provide empathetic user support, troubleshoot technical issues, and collaborate with teams to enhance the user experience on a B2B SaaS platform.

The Technical Support Engineer provides support for DAS solutions and wireless services through troubleshooting, performance testing, and customer service, with a focus on timely delivery and high quality standards.

The Technical Support Specialist will provide exceptional support in media and entertainment, addressing customer issues, training, and driving product improvements while mentoring the support team.

Provide technical support for Blue Planet software, troubleshoot issues, collaborate with cross-functional teams, and maintain customer satisfaction.

The role involves resolving escalated technical issues, deploying Cynet's security platform, collaborating with teams, and mentoring Tier 1 support.

As a Technical Support Engineer, you will investigate technical issues, diagnose problems, communicate solutions to customers, and improve support processes and documentation.

Provide technical support for enterprise customers using SUSE products, troubleshoot issues, collaborate with teams, and continuously learn new technologies.

Provide remote troubleshooting support for customers and patients, ensuring timely resolutions and documentation, while meeting team KPIs and maintaining high service quality.