Top Remote Tech Support Jobs

The Manager of Technical Support Engineering will lead a team of engineers in resolving customer issues, enhance support processes, and improve the overall customer experience.

In this role, you will troubleshoot customer issues, analyze logs, collaborate with teams, and provide support on vulnerability management systems.

The role involves troubleshooting client-facing web application issues, coordinating with Tier III support, and providing client training and documentation.

As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.

The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.

Provide technical support for Avigilon Alta Video and Access, troubleshooting issues related to software, hardware, and network, ensuring customer satisfaction. Collaborate with partners and contribute to knowledge documentation.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

Lead a Tier 3 Technical Support team, diagnose complex issues in IoT and connectivity, ensure customer satisfaction, and drive operational excellence.

As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.

Provide technical support for customers experiencing API issues, debug problems, write documentation, and assist throughout the customer journey.

The Technical Support Analyst will troubleshoot technical issues, drive product innovation, and provide high-level technical support while collaborating with cross-functional teams to enhance transportation tools.

As a Technical Support Analyst, you'll troubleshoot technical issues, communicate solutions, and collaborate with teams to enhance logistical software systems.

The Manager of Data Engineering leads a production support team, oversees incident management, ensures data quality and compliance, and mentors data engineers.

As a Technical Support Engineer at Atlan, you will troubleshoot complex technical issues, collaborate across teams, and enhance customer experiences while contributing to product improvement.

Manage and build the technical support function at MANTL, focusing on customer and product needs, incident investigation, and team scaling.

Provide technical support for hardware and software issues, troubleshoot CSI products, mentor staff, and ensure positive customer experience.

Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.

The Technical Support Engineer supports merchants and customers by troubleshooting application issues, managing inquiries, and collaborating with teams for effective solutions.

The Technical Support Engineer II provides advanced technical support, incident management, and customer escalation support for GEHC Software and hardware, while leading improvements in productivity and knowledge management.

Lead and mentor Field Service Engineers in technical support and troubleshooting, managing escalations and improving service quality with a focus on customer experience.

Provide on-site technical support including break-fix responsibilities for desktop, network, and mobile devices. Responsibilities include installation, relocation, and asset management of equipment.

Provide technical support, resolve customer issues with Confluent deployments, improve documentation, and communicate feedback to the Engineering team.

This role involves troubleshooting technical issues, responding to customer tickets, and collaborating with internal teams to resolve problems.

As a Support Manager, you'll lead a technical support team, develop best practices, manage customer escalations, and drive continuous improvement using a data-driven approach.