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Top Remote Tech Support Jobs
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills:
CliLinuxNetworking
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.
Top Skills:
.NetAPIsCSSDnsDockerGoHTMLHttp/SJavaJavaScriptKubernetesLinuxOpenshiftPythonReactTcp/IpVue
12 Days AgoSaved
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
Reposted 12 Days AgoSaved
Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills:
APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Computer Vision • Information Technology • Security • Cybersecurity
The Technical Support Engineer will provide technical assistance in a SaaS environment, focusing on data security. Responsibilities include troubleshooting, diagnosing issues, and ensuring customer satisfaction while scaling the support function.
Top Skills:
AWSAzureGCPPythonSQL
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Security
Bilingual Customer Service Representatives monitor alarms, provide technical support, troubleshoot issues, and ensure excellent customer service for ADT clients.
Top Skills:
Customer ServiceTechnical Support
Database • Analytics • Consulting
As a Technical Support Specialist, you'll provide customer support, manage hardware setup, maintain documentation, and work with teams to resolve technical issues.
Top Skills:
Active DirectoryAntivirusBackupsDhcpDnsDomainFile PermissionsFirewallsOffice 365QuickbookSharepointSwitchesTcp/IpVoiceVpnWireless
Fintech • Software
Provide technical support to customers, troubleshoot software and hardware issues, maintain documentation, and ensure exceptional customer experience.
Top Skills:
Computer HardwareLinuxMS OfficeNetworkingSalesforceSoftwareTech SupportWindows
Big Data
The Technical Support Engineer I provides first contact support, monitors alarms, resolves incidents, and fulfills service requests in IT environments.
Top Skills:
Active DirectoryLinuxNagios)Network Monitoring Tools (Hp ZabbixScience LogicSolarwindsVcenterVmware VsphereWindows
Internet of Things
As a Technical Support Specialist, you will assist technicians and partners with service order issues, maintain inventory data integrity, and ensure an excellent customer experience.
Top Skills:
DataExcelFttpMicrosoft SuiteVoip
Artificial Intelligence • Sales • Software • Automation
As a Technical Support Engineer at Nooks, you'll provide empathetic user support, troubleshoot technical issues, and collaborate with teams to enhance the user experience on a B2B SaaS platform.
Top Skills:
APIsHubspotOutreachPostmanSalesforceSalesloft
eCommerce • Automation
As a Technical Support Specialist, you will troubleshoot technical issues for merchants, collaborate with cross-functional teams, and improve support processes. You'll work with APIs, e-commerce platforms, and provide excellent customer service, ensuring swift problem resolution.
Top Skills:
APIsCSSHTMLJavaScriptJSONPostmanShopifySQLWebhooks
Artificial Intelligence • Fintech • Software • Financial Services
The role focuses on resolving complex technical escalations, optimizing support workflows, tracking metrics, and collaborating with cross-functional teams to enhance customer experience.
Top Skills:
Customer ExperienceSaaSTechnical Support
Artificial Intelligence • Fintech • Software • Financial Services
This role involves managing technical escalations, optimizing support processes, and collaborating with customers and cross-functional teams to enhance operational excellence.
Top Skills:
CybersecurityOperationsSaaSTechnical Support
Big Data • Analytics
Provide advanced technical support for Microsoft technologies. Troubleshoot issues, develop automation tools, analyze problems, and support community events, focusing on customer service and process improvement.
Top Skills:
AzureDynamics 365EntraGitPowershellVisual Studio Code
Software
As a Technical Support Specialist, you will provide problem-solving support for POS software and hardware, maintain lab environments, and troubleshoot various technical issues with excellent customer service.
Top Skills:
FirewallsNetwork ProtocolsSQL ServerWindows 10 ProWindows 11 ProWindows Operating SystemsWindows Server 2016
Information Technology
Provide technical support by troubleshooting customer issues, monitoring network environments, coordinating repairs, and documenting incidents while communicating effectively with stakeholders.
Top Skills:
DhcpDnsFiber TechnologiesItilLan/WanMS OfficeMonitoring TheoryNetwork ProtocolsTcp/IpTicketing SystemsVpnWireless
Information Technology • Software
The Technical Support Analyst will troubleshoot software issues, provide customer support, track escalated tickets, collaborate with teams, and contribute to process improvements.
Top Skills:
Crystal ReportsGroovyHTMLJavaJavaScriptPl/SqlSQLTransact-Sql
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