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Top Remote Tech Support Jobs
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
The Publisher Operations Specialist ensures smooth operation of the publisher platform through monitoring, troubleshooting, onboarding clients, optimizing performance, and collaborating with teams.
Top Skills:
AIClient OnboardingData AnalysisPlatform ManagementTechnical Support
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Senior Manager will lead a technical support team, enhance processes, improve customer experience, and foster collaboration across various teams.
Top Skills:
Cloud ApplicationsCustomer SupportCybersecuritySaaS
Legal Tech • Software • Generative AI
As a Lead Technical Support Specialist, you'll provide support for customers using legal AI solutions, manage tickets, troubleshoot issues, and facilitate feature requests, ensuring high satisfaction and effective communication.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Manager of Technical Support Engineering will lead a team of engineers in resolving customer issues, enhance support processes, and improve the overall customer experience.
Top Skills:
CybersecuritySaaS
HR Tech • Information Technology • Professional Services • Sales • Software
Seeking a Customer Experience Engineer to provide high-level technical support, investigate issues, collaborate with teams, and improve customer satisfaction.
Top Skills:
CSSDatadogHTMLJavaScriptJSONPostmanPythonRest ApisSQLSql Editors
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Provide exceptional customer support for the Enterprise Legal Management platform, troubleshooting issues and delivering solutions to clients. Collaborate with teams to enhance user experience and maintain high service standards.
Top Skills:
Enterprise Legal Management Platform
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Engineer will provide troubleshooting and support for Rave's SaaS products, manage support tickets, and conduct training while ensuring customer satisfaction.
Top Skills:
APIsDhcpDnsHTMLMySQLOracleSaaSSftpSQL ServerSsoTcp/IpXMLZendesk
Legal Tech • Software • Generative AI
As a Technical Support Specialist, manage customer support tickets, resolve bugs, communicate with clients, and document processes to ensure customer satisfaction with legal tech solutions.
Top Skills:
APIsCrm PlatformsFreshdeskSaaSServicenowZendesk
Healthtech • Pet
As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.
Top Skills:
APIsBrowser Dev ToolsIntercomJIRAJSONZendesk
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
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Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
The Technical Support Analyst is responsible for providing technical assistance, troubleshooting issues, and ensuring customer satisfaction with products and services.
Top Skills:
MS OfficeMs SqlMs Windows
Information Technology • Cybersecurity
The Training Support Specialist delivers training to the support team, identifies skill gaps, creates knowledge materials, and ensures effective onboarding. They assist in measuring training effectiveness and support global teams as needed.
Top Skills:
Lms (Learning Management System)
Artificial Intelligence • Automotive • Computer Vision • Machine Learning • Agriculture • Defense • Manufacturing
The Technical Support Specialist Associate provides technical assistance, troubleshoots equipment issues, manages CRM documentation, and supports customer satisfaction across the Aerial Lift Equipment line.
Top Skills:
Crm SoftwareTechnical Support Tools
Robotics • Analytics • Energy
Coordinate and provide technical support for ABB Analytical Products, addressing customer inquiries, managing Salesforce cases, and assisting with product testing.
Top Skills:
Gas ChromatographsRtusSalesforce
Information Technology • Software
The Technical Support Specialist monitors 24/7 applications, resolves customer issues, conducts quality assurance, and reports on performance. Willingness to work non-traditional hours required.
Top Skills:
CSSHTMLJavaScript
Information Technology • Software
The Technical Support Specialist monitors applications, resolves customer issues, and supports website events, requiring independent work and critical thinking skills.
Top Skills:
Content Management System (Cms)CSSHTMLJavaScript
Information Technology • Software
The Technical Support Specialist monitors 24/7 applications, resolves customer issues, and supports website events, requiring high problem-solving skills and independence.
Top Skills:
Content Management SystemCSSHTMLJavaScript
Semiconductor • Manufacturing
Provide expert hardware support for Onto Innovation tools, develop action plans, improve existing support structures, and train field service engineers, with 50% travel required.
Top Skills:
MS OfficePc Troubleshooting
Blockchain • Fintech • Information Technology • Payments • Software • Financial Services • Cryptocurrency
The Technical Support L1 Specialist assists customers with inquiries about crypto mining, resolves issues, and provides consultations on products using various communication methods.
Top Skills:
Communication ToolsPc
Blockchain • Fintech • Information Technology • Payments • Software • Financial Services • Cryptocurrency
The Technical Support Engineer will analyze technical issues, identify root causes, provide support to clients and developers, and document solutions to enhance product quality.
Top Skills:
APIsJIRASQLZendesk
Information Technology • Internet of Things • Software • Virtual Reality
Provide technical support for PTC's Kepware product, manage support cases, create knowledge base articles, and collaborate with teams. Requires troubleshooting skills and a customer-oriented mindset.
Top Skills:
Ansi SqlCassandraCSSHTML5InfluxdbIot SolutionsJavaJavaScriptAzureModbusMySQLOpc-UaOraclePHPPostgresRestful Api
Agency • Sales
The Director of Customer Support will lead the service organization, drive operational excellence, revenue growth, and establish long-term customer relationships in the aftermarket service industry.
Top Skills:
Customer SupportP&L ManagementTechnical Support
Cloud • Digital Media • Professional Services • Database
The Technical Support Lead will collaborate with product and engineering teams to resolve issues, support feature releases, and improve customer success through data insights and mentorship.
Top Skills:
Adobe CcCinema 4DDavinci ResolveNuke
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