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Top Remote Tech Support Jobs
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.
Top Skills:
.NetAPIsCSSDnsDockerGoHTMLHttp/SJavaJavaScriptKubernetesLinuxOpenshiftPythonReactTcp/IpVue
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Business Operations Manager will drive operational excellence by developing strategic insights, managing reporting frameworks, and improving collaboration across teams, leveraging data analysis and AI tools.
Top Skills:
Ai ToolsLookerSQLTableau
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Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.
Top Skills:
CrmsIotSaaSSalesforceZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.
Top Skills:
Cloud SystemsDatabasesJSONPythonSaaSSalesforceScriptingZendesk
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.
Top Skills:
APIsBashCloud TechnologiesDnsIotNetworkingPythonSaaSTcp/IpVpn
Artificial Intelligence • Cloud • Information Technology • Security • Software • Cybersecurity • Data Privacy
As a Technical Support Engineer, you'll assist customers by answering queries, resolving issues, collaborating with engineering, and enhancing support processes while ensuring customer satisfaction.
Top Skills:
GitIntercomJIRASlack
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Fintech • Machine Learning • Payments • Social Impact • Software • Financial Services
As a Technical Support Engineer, you'll investigate technical issues, provide detailed bug reports, empower teams through documentation, and utilize AI tools for efficiency.
Top Skills:
Ai Tools Like GeminiBrowser DevtoolsClaudeCurlDatadogGithub CopilotObservePostmanSQL
Artificial Intelligence • Cloud • Consumer Web • eCommerce • Information Technology • Software
The Technical Customer Support Representative assists eCommerce merchants by providing technical support via phone, email, and chat, troubleshooting issues, and enhancing customer satisfaction through effective problem-solving and communication.
Top Skills:
CSSEcommerce PlatformsHTMLJavaScriptJquery
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Legal Tech • Software • Generative AI
In this role, you'll diagnose AI-related issues, troubleshoot technical problems, document escalations, and enhance support processes while utilizing AI tools.
Top Skills:
Ai Observability ToolingAPIsCloud Storage (SharepointDropbox)JavaScriptOauthOnedrivePythonSQL
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Legal Tech • Software • Generative AI
The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.
Top Skills:
AIAi Observability ToolsBug Tracking SystemsCloud Storage IntegrationsKnowledge ManagementSQLTicketing Platforms
Big Data • Information Technology
The Consultant II provides hardware and software support for color production products, handles technical issues, trains technicians, and communicates with customers and vendors.
Top Skills:
Computer Operating SystemsConnectivityNetwork DesignSoftware Applications
Energy • Renewable Energy
The Technical Support SME will troubleshoot and assist customers with SolarEdge products, maintain case load, process RMAs, and ensure customer satisfaction.
Top Skills:
Ai-Based Energy ManagementBackup SystemsBattery StorageEv ChargingNational Electric Code (Nec)Solar Inverters
Software
Lead a global technical support team for Smarsh Call Recording & Analytics, ensuring customer satisfaction and managing service delivery strategies. Responsibilities include team development, process improvement, and cross-functional collaboration.
Top Skills:
AvayaCiscoConfluenceCrm SystemsJIRALinuxMicrosoftMicrosoft Azure NetworkMicrosoft Business ApplicationsRingcentralSip SignalingTelephony SystemsVoice RecordingWindows NetworkingWindows ServerWireshark
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.
Top Skills:
Advanced Pdm ToolsHubspot CrmVibration Spectrum Analysis
Biotech
The Technical Support Engineer provides technical support for Digital Pathology Imaging applications, resolving installation and troubleshooting challenges, and communicating effectively with customers and stakeholders.
Top Skills:
CmdIis/Apache Web ServersMicrosoft Sql ServerNetworking ConceptsPowershellPuttyWindows Server Os
Healthtech • Other • Software • Biotech
Provide technical support for Digital Pathology Imaging applications by diagnosing and troubleshooting electromechanical equipment and software issues, ensuring customer satisfaction and system functionality.
Top Skills:
Apache Web ServersCmdIisMicrosoft Sql ServerNetworking ConceptsPowershellPuttyRelational DatabasesWindows Server Os
Healthtech
The Technical Support Engineer provides technical support for Digital Pathology Imaging applications, managing complex installations and ensuring optimal system use, while collaborating with customers and team members.
Top Skills:
ApacheCmdIisMicrosoft Sql ServerNetworking ConceptsPowershellPuttyWindows Server Os
Information Technology
As a Technical Support Representative, you will provide customer support and resolve technical issues via phone, email, and SMS while delivering excellent customer care.
Other • Security
The Business Development Director will drive sales in energy solutions, manage customer relationships, lead discussions with government entities, and oversee the sales process while ensuring customer satisfaction and maximizing service value.
Top Skills:
Construction Management ServicesEnergy And Operational EngineeringFinancial And Legal ResourcesSalesforceTechnical Support
Software
The Tier 2 Technical Support Specialist resolves complex technical issues, trains Tier 1 team members, and collaborates with other teams to enhance customer satisfaction.
Top Skills:
APIsSftpSso
Consumer Web • Food • Pharmaceutical
The Applications Engineer supports customers by providing technical solutions, managing product performance, and collaborating cross-functionally to drive sales growth and innovation in packaging solutions.
Top Skills:
EngineeringManufacturing ProcessesTechnical Support
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
Lead the global technical support strategy across UCaaS, CCaaS, and AI products, managing 500+ support professionals and driving customer outcomes and operational excellence.
Top Skills:
AIAutomationCcaasCloud CommunicationsSaaSSipUcaasVoip
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