Top Remote Jobs in Pensacola, FL

Drive enterprise sales by sourcing, developing, and closing partnerships with large health systems. Own full sales cycles, influence executive and multi-disciplinary stakeholders, build account and territory strategies, forecast pipeline, and partner cross-functionally to ensure successful implementations. Regular field travel (up to 75%) and executive presentations required.

Own design, implementation, and optimization of AI-powered support workflows across chat, voice, and email. Automate repetitive tasks, run pilots, monitor KPIs (CSAT, containment, deflection, productivity), establish quality standards, and partner cross-functionally with Product, Engineering, CX, Analytics, and external AI vendors to scale solutions.

Partner with enterprise financial firms to design and implement scalable practice management programs. Lead executive engagement, success roadmapping, content and curriculum development, and live facilitation. Drive adoption through program design, data-driven recommendations, and feedback to Product. Travel regularly to client sites and industry events to deliver sessions and represent Zocks as a subject-matter expert.

Lead enterprise practice management engagements for large RIAs, broker-dealers, banks, and insurers. Design rollout strategies, build scalable enablement programs and content, run discovery workshops, analyze data to recommend operational improvements, and deliver in-person/virtual facilitation and industry presentations. Act as enterprise client voice to product and travel frequently for client meetings and conferences.

Sell GitLab's AI-powered DevSecOps SaaS platform to mid-market accounts (250–1,999 employees). Own prospecting, run complex sales cycles, manage adoption and expansion, collaborate cross-functionally, use value-based selling and structured methodologies, and support forecasting and churn reduction.

Manage large-scale software and consulting projects end-to-end for enterprise customers. Coordinate cross-functional teams, executive stakeholder communications, escalations, delivery schedules, scope, risks, and revenue recognition while improving Professional Services PM processes, tools, metrics, and templates.

Lead technical engagements to install, migrate, configure, and onboard customers to GitLab. Create SOWs, migration plans, training, documentation, and automation; communicate risks/status; collaborate with Product and Engineering; support quoting and process improvements. Travel approximately 20%.

Manage a team of TPRM analysts to run the vendor risk lifecycle, improve tooling and automation (ServiceNow TPRM, AI), perform assessments and audits, develop TPRM policies aligned to frameworks (NIST/ISO/SOC 2), partner with procurement/legal/IT, track KPIs, and support audit and reporting to leadership.

The VP of Agentic Systems will lead data science research and development, focusing on AI systems to enhance cybersecurity operations, requiring strong leadership and collaboration across technical teams.

Lead global Customer Success analytics strategy, architect data and health/adoption models, oversee data pipelines, deliver executive-level storytelling, mentor an analytics team, and drive cross-functional KPI alignment and self-serve BI adoption.

Manage end-to-end California workers' compensation claims, including complex/high-exposure files. Conduct investigations, determine compensability, set reserves, manage medical and indemnity benefits, control litigation and legal costs, negotiate settlements, and provide excellent service to agents and insureds while mentoring junior adjusters and improving claims processes.

Partner with financial institutions to assess technical needs, deliver tailored product demos, respond to RFPs, and coordinate with product, implementation, and customer success to drive deals and revenue growth. Serve as the technical bridge between prospects and internal teams.

Lead operational risk management for Workplace Solutions globally, assessing risks for new initiatives, overseeing risk assessments and testing, reviewing loss events, supporting regulatory deliverables, engaging with horizontal risk programs, preparing materials for governance forums, and promoting a strong operational risk culture across regions and stakeholder groups.

Lead enterprise sales for JP Morgan Chase's Workplace equity compensation solution targeting pre-IPO companies. Build and close a pipeline, cultivate executive relationships (finance/HR), collaborate with internal banking, legal, product, and marketing teams, negotiate deals, and analyze sales performance to drive market expansion.

Lead applied AI/ML initiatives, design and deliver production-grade software, develop secure high-quality code, troubleshoot, automate remediation, evaluate vendor architectures, champion best practices across engineering, and drive adoption of AI/ML, NLP, LLMs and streaming technologies.

Handle escalated multi-channel customer inquiries (billing, renewals, cancellations, RMAs), mentor peers, manage high-volume cases, improve processes, and provide actionable insights to improve customer experience and retention.

Build automated reliability and self-healing platform tooling to protect production at scale. Improve incident management, reduce alert noise, evolve observability (monitoring, SLOs, performance detection), and develop AI-driven operational automation. Partner with product teams to diagnose reliability gaps, drive incident prevention, and champion operational excellence and best practices across engineering.

Develop, train, and optimize computer vision and ML models (particularly video-based safety) using petabyte-scale camera and sensor data. Deploy and optimize models for backend and edge inference, collaborate with cross-functional teams, and translate customer needs into scalable ML/CV solutions.

Own and improve end-to-end payroll and partner operational processes across CX. Design scalable workflows, define SLAs and escalation paths, coordinate incidents, analyze data for trends and risks, and drive cross-functional process standardization using Zendesk, Slack, Asana, and related systems.

Provide technical support and escalations for payroll customers: troubleshoot payroll runs, taxes, benefits, integrations, and data flows; advise on payroll configurations and compliance; partner with Product and Engineering to drive improvements and prevent payroll risks.

Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up cases in a tracking system, build trusting client relationships, manage difficult situations calmly, provide accurate timely responses, and participate in cross-training.

Design, build, and maintain high-throughput data ingestion and processing pipelines; integrate AI-powered infrastructure; implement and support complex computing algorithms and distributed services; own systems end-to-end including architecture, observability, reliability, and operational support; lead architectural initiatives and reduce system complexity while maintaining performance on large-scale real-time data.