Account Manager

Posted Yesterday
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Hiring Remotely in Cleveland, OH, USA
In-Office or Remote
Mid level
Real Estate • Software
The Role
Manage existing corporate customers, identify cross-sell and upsell opportunities, negotiate contracts, and achieve sales targets for real estate technology solutions. Build long-term client relationships, maintain sales forecasts and pipelines in Salesforce, develop strategic sales plans, and collaborate with Professional Services, Legal, Sales Operations, Marketing, Development, and Implementation teams.
Summary Generated by Built In

The Role:

We are expanding quickly and are seeking an enthusiastic, hard-working and entrepreneurial individual to join our North America, Account Management Team, focusing on the corporate occupier and fixed asset accounting software market. We are looking to hire an Account Manager to work with our current customers, cross selling and upselling complimentary solutions within Real Estate Technology. This is a great opportunity for someone with at least 3-5 years of experience of selling ‘business to business’ SaaS software solutions. The successful applicant will have a competitive nature and solution orientated approach to sales. You will be engaging with clients daily to build and maintain strong, long-lasting customer relationships and to uncover white space opportunities for us to further earn their business.


Extensive training will be provided in the property industry, products and sales tactics to give you the best opportunity to win. If you have experience from within the Property Management or lease accounting sector, then that would be advantageous.


You Will:

  • Professionally represent MRI and our suite of corporate occupier software solutions 
  • Develop a strong working knowledge of MRI’s corporate occupier solutions and the markets in which we operate
  • Achieve and exceed all monthly, quarterly and annual fiscal targets and objectives
  • Recommending appropriate solutions and negotiating acceptable terms with the client
  • Liaise with Professional Services to produce quotations and proposals
  • Maintaining regular contact with your customers via phone
  • Handle the contracting process and sales negotiation
  • Work closely with other stakeholders within the business such as Legal, Sales Operations, Marketing, Development and the Implementation teams
  • Maintain timely and accurate sales forecasts within Salesforce
  • Manage your pipeline of opportunities through Salesforce
  • Proactively prospect your client base for new white space opportunities
  • Develop and implement strategic sales plans to proactively identify and sell new opportunities.

You Have:

  • 2+ or more years of software sales experience required.
  • Experience in selling software and/or knowledge of the Real Estate and Finance preferred as well as the ability to network within the industry.
  • Demonstrated track record of exceeding sales targets
  • The ability to communicate effectively and to identify sales opportunities among your client base
  • Ability to work under pressure and meet agreed targets and deadlines
  • Ability to push past rejection to achieve results.
  • Demonstrated computer systems knowledge, including web technologies, CRM, employee self- service, a general understanding of larger business system applications.
  • Hungry for success, always looking for ways to improve and learn

About Us


From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  


Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  


We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  


At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 


Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   


MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself! 

Skills Required

  • 2+ years of software sales experience
  • Business-to-business SaaS software sales experience
  • Demonstrated track record of exceeding sales targets
  • Effective communication and ability to identify sales opportunities
  • Ability to work under pressure and meet targets and deadlines
  • Ability to overcome rejection and achieve results
  • Computer systems knowledge, including web technologies, CRM, employee self-service, and larger business system applications
  • Real estate or finance knowledge
  • Property management or lease accounting experience

MRI Software Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MRI Software and has not been reviewed or approved by MRI Software.

  • Retirement Support — A 401(k)/Roth plan with a strong company match stands out as a competitive element of the package. Match design is portrayed as generous relative to many tech peers.
  • Parental & Family Support — Paid parental leave for birth and non-birth parents, compassionate leave, and lactation/travel support indicate robust family benefits. These offerings provide substantial support during major life events.
  • Leave & Time Off Breadth — A minimum of four weeks PTO, company holidays, volunteer time, and Flexi Anydays reflect a broad time-off offering. Hybrid and flexible work options complement the time-off structure for work-life balance.

MRI Software Insights

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The Company
HQ: Solon, OH
2,582 Employees

What We Do

MRI Software is a leading provider of real estate software solutions that transform the way communities live, work and play. MRI’s comprehensive, flexible, open and connected platform empowers owners, operators and occupiers in commercial and residential property organizations to innovate in rapidly changing markets. MRI has been a trailblazer in the PropTech industry for over five decades, serving more than two million users worldwide. Through leading solutions and a rich partner ecosystem, MRI gives real estate companies the freedom to elevate their business and gain a competitive edge. For more information, please visit http://www.mrisoftware.com.

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