Top Remote Operations Manager Jobs

Owns the Member Services knowledge base and end-to-end member journey documentation. Establishes knowledge governance, taxonomy, review cycles, and health reporting; maps cross-functional processes and policies; partners with business and product teams to identify operational pain points and product opportunities; and ensures product changes are reflected across member-facing documentation. The role requires influencing stakeholders without direct reports and supporting both human and AI-enabled service tools.

Lead go-to-market strategy and operations initiatives for international and MCS Sales and Account Management teams. Analyze business performance, pipeline, capacity, and trends; translate findings into priorities and recommendations; improve planning, reporting, and decision-making processes; and manage cross-functional projects from scoping through implementation. Partner with senior leaders and teams across Sales, Systems, Business Intelligence, Finance, and Marketing to drive measurable business outcomes.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Manages day-to-day operations across multiple sites in West Virginia, Ohio, and Pennsylvania. Provides leadership to supervisors and teams, coordinates resources and workflows, develops policies and performance metrics, supports safety and compliance, and analyzes operational data for improvement. Requires approximately 50% travel, regular on-site attendance, and the ability to work in outdoor and industrial environments while wearing required PPE.

Leads Customer Support, Payments, and Product Operations across Latin America. Manages operations leaders and teams, owns SLAs, KPIs, quality, costs, capacity planning, and process optimization. Drives automation and AI initiatives, strengthens controls and QA, partners with Product, Engineering, Growth, Risk, Legal, and Finance, manages escalations, and reports operational performance to leadership.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Leads a technical client operations team supporting managed cloud services. Responsibilities include hiring, coaching, workforce and capacity planning, 24x7 coverage, ticket and incident management, service quality, documentation, compliance, and continuous improvement. The manager partners with Client Success, Professional Services, Security Operations, and Compliance to improve operational performance, client experience, automation, scalability, and team capability.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Manage DraftKings Rewards loyalty program operations by monitoring KPIs, analyzing player behavior and program economics, validating data, and recommending improvements. Coordinate testing, launches, and issue resolution for program enhancements while partnering with Analytics, Finance, and Loyalty Operations. Build data-backed business cases, improve reporting and workflows through AI and automation, and communicate recommendations to leadership.

Leads high-impact strategy and operations initiatives across messaging, voice, AI communications, and global connectivity. Partners with executives and cross-functional teams to define strategies, build quantitative models, analyze data, improve customer experience and profitability, and deliver strategic recommendations. Responsibilities include executive communications, board-level reporting, project ownership, stakeholder alignment, and serving as a subject matter expert for connectivity initiatives.

Oversee strategy and operational excellence across a portfolio of plasma donation centers. Responsibilities include process improvement, quality and regulatory compliance, audit preparation, performance analysis, facility standards, employee guidance, recruiting, leadership development, and cross-functional coordination. The role requires frequent overnight travel to visit centers, assess operations, support management teams, and implement solutions across a rapidly scaling, regulated organization.

Oversee operations across multiple plasma donation centers, driving process improvement, quality compliance, audit readiness, performance analysis, facility standards, and leadership development. Serve as the liaison between center and corporate teams, resolve operational issues, support recruitment and training, and guide employee-related matters. The role requires frequent, short-notice overnight travel to facilities, up to 75% of the time.

Oversee operations across multiple plasma donation centers, driving process improvement, regulatory and quality compliance, audit readiness, performance analysis, facilities standards, employee relations, recruitment, training, and management development. Serve as the liaison between center leadership and corporate teams while diagnosing operational issues and implementing solutions. The role requires extensive overnight travel to support center visits, assessments, and improvement initiatives.

Oversee strategy and operational excellence across multiple plasma donation centers generating $15M–$40M annually. Responsibilities include process improvement, quality and regulatory compliance, audit preparation, KPI analysis, facility standards, employee guidance, recruitment, leadership development, and coordination between center and corporate teams. The role requires frequent overnight travel, up to 75% of the time.

Oversee multiple plasma donation centers, driving operational excellence, process improvement, quality compliance, audit readiness, facility standards, performance analysis, and regulatory responses. Serve as the liaison between center leadership and corporate teams, identify operational deficiencies, develop solutions, support recruitment and management development, and advise on employee-related matters. The role requires extensive overnight travel, up to 75% of the time, across a portfolio of high-revenue facilities.

Oversee operations across multiple plasma donation centers, driving process improvement, quality compliance, audit readiness, KPI analysis, facilities standards, and regulatory responses. Serve as a liaison between center leadership and corporate teams, resolve operational issues, support employee relations, develop management talent, and assist with recruitment and training. The role requires frequent overnight travel of up to 75% of the time.

Oversee operations across multiple plasma donation centers, driving process improvement, quality compliance, audit readiness, KPI analysis, facility standards, employee relations, recruitment, training, and leadership development. The role serves as a liaison between center leadership and corporate teams, resolves operational deficiencies, supports regulatory inspections, and requires overnight travel up to 75% of the time.

Oversee a portfolio of plasma donation centers, driving operational excellence, process improvement, quality compliance, audit readiness, performance analysis, facilities standards, and leadership development. Serve as a liaison between center and corporate teams, resolve operational deficiencies, support recruitment and training, and guide management talent. The role requires extensive overnight travel, up to 75% of the time, often with limited notice.

Manages enterprise compliance initiatives focused on data compliance, governance, regulatory change, controls, audits, and policy adherence. Partners with Legal, Compliance, Product, Technology, and business teams to translate requirements into scalable processes. Develops governance frameworks, procedures, metrics, dashboards, reporting, and documentation; facilitates cross-functional sessions; manages risks, vendors, and strategic projects; and supports training and change management.

Develop and execute growth strategies for Google Cloud’s Sales Development and Marketing teams. The role optimizes SDR expansion, lead generation, pipeline acceleration, workflows, performance measurement, and operational efficiency. Responsibilities include analyzing KPIs and market trends, partnering with sales, marketing, leadership, and external agencies, implementing scalable processes, managing cross-functional initiatives, and driving continuous improvement through data-informed recommendations and new technologies.

Manage onsite imaging operations, workflows, staffing, capacity, financial reporting, SLAs, security, chain-of-custody controls, equipment maintenance, and disaster recovery. Lead performance coaching, resource allocation, system utilization, program implementations, staff onboarding, and client support while serving as backup for the Senior Operations Manager.

Oversee global delivery operations for a major enterprise account, leading Wellbeing Coordinators and contract Health Coaches. Manage staffing, scheduling, capacity, vendors, delivery standards, regional programming, quality, operational processes, and escalations. Partner with program, account, coaching operations, People, Legal, IT, and Security teams to ensure reliable execution across regions and time zones.

Leads Commercial Strategy and Operations processes, including reporting, OKR management, forecasting, and planning. Translates business priorities into actionable plans, manages complex cross-functional initiatives, develops executive and Board materials, and provides data-driven insights to Commercial leaders. The role also improves processes, systems, and reporting while managing stakeholder communication, risks, dependencies, and implementation.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Leads enterprise cloud Operations and Maintenance services across Azure and Microsoft 365 for a large defense customer. Owns service performance, SLAs, KPIs, incident and problem management, operational readiness, service transitions, risk mitigation, and continuous improvement. Manages a multidisciplinary organization exceeding 50 employees, provides executive-level customer leadership, oversees operational acceptance reviews, and ensures production services meet support, security, compliance, and business continuity requirements.