Top Remote Jobs in the Philippines

Conducts risk-based quality audits of employee expense processing, validating policy compliance, approvals, documentation, categorization, and exception handling. Identifies defects, trends, root causes, and control gaps; manages remediation and maintains audit evidence. Produces quality reporting and actionable insights, coaches regional teams, supports governance initiatives, and contributes to process and system improvements.

Processes and audits employee expense reports in Concur, resolves travel and expense inquiries through a ticket queue, reconciles corporate card expenses, applies internal controls, protects confidential information, and supports process improvements and operational projects.

Execute global payroll month-end close activities, including journals, Oracle close tasks, complex accruals, balance sheet reconciliations, variance resolution, and payroll flux analysis. Maintain US GAAP and SOX compliance, test payroll codes, support audits and statutory filings, and improve accounting processes and documentation while collaborating with FP&A and global teams.

Coordinate major incident response, lead war rooms, restore services, document incident timelines, and communicate status to stakeholders. Govern problem records, assign follow-up tasks, facilitate root-cause analysis sessions, track remediation against SLAs, and oversee problem closure. The role requires ServiceNow expertise, ITIL knowledge, strong communication, critical thinking, rotating shifts, and 24/7 on-call availability.

Lead and perform first-line control testing and risk assessments for the site. Manage audit coordination and remediation, maintain risk/control inventories, input issues into GRC, and provide training and control awareness. Partner with risk counterparts and management to implement sustainable risk and compliance programs.

Manage a large customer portfolio for Smartly’s advertising platform. Build relationships, provide training and product support, drive feature adoption, improve customer outcomes, and achieve renewals, expansion, satisfaction, and commercial targets. Collaborate with Sales, Marketing, Technical Solutions, Services, Product, and Engineering while contributing to customer success processes and initiatives.

Lead the AI Quality engineering team while remaining hands-on building evaluation infrastructure, observability tooling, diagnostic systems, datasets, annotation workflows, and CI/CD pipelines for production AI agents. Run experiments across prompts, models, routing, caching, and agent harnesses to improve quality, latency, and cost. Partner with AI Core engineering and manage technical direction and team priorities.

Owns and evolves a six-week support onboarding program in Manila, including in-person facilitation, documentation, certification, learning paths, and ongoing training. Uses support metrics such as CSAT, QA scores, ticket volume, and knowledge assessments to identify needs, measure outcomes, and improve enablement programs. Partners cross-functionally with Support Operations, QA, Product, L&D, and enablement teams while using learning tools and content platforms to scale education.

Build and own the talent analytics function, including KPI definitions, dashboards, automated reporting, data governance, workforce planning, and headcount forecasting. Partner with Finance and hiring leaders to improve data quality and decision-making. Manage employer-brand assets and candidate collateral, using analytics to improve offer acceptance and hiring outcomes.

Leads the Manila technology capability center, overseeing multidisciplinary teams, employees, contractors, managers, vendors, budgets, workforce planning, and operational performance. Translates global technology strategy into local execution, improves delivery predictability through KPIs and SLAs, drives talent development and retention, and supports global delivery models. The role also leads organizational change, vendor governance, automation and AI-enabled transformation, compliance, security, and cross-functional stakeholder engagement.

The Corporate Account Manager will drive customer success and satisfaction, manage the sales cycle, and advocate for customer needs while achieving sales quotas.