Top Remote Tech Jobs

Provides Level 2 technical support through phone, chat, and ticketing channels. Troubleshoots complex workstation, server, cloud-hosted virtual environment, email security, and access issues; documents resolutions; maintains knowledge base content; and escalates incidents appropriately. Mentors Level 1 technicians, supports customer satisfaction, contributes root-cause analysis, follows service delivery procedures, and completes required training and performance objectives.

Designs, builds, and maintains scalable batch and streaming data pipelines and datasets in Databricks using Python, Spark, and SQL. Supports SQL Server, SSIS, SSRS, and data warehousing environments while improving performance, reliability, data quality, and scalability. Integrates enterprise data sources, enables reporting and AI/ML workloads, and partners with business and IT teams to deliver technical data solutions.

Creates standard invoices, attaches supporting documentation, corrects routine clerical errors, and escalates complex billing exceptions. Responds to basic customer and branch billing inquiries, routes issues appropriately, and uses ERP, document management, email, and spreadsheet tools. The role meets invoice turnaround and productivity targets, protects confidential information, follows billing SOPs and disclosure protocols, and maintains professional relationships. No prior experience is required, but the employee must obtain a Connecticut Notary License or Certificate.

Designs, builds, and maintains scalable batch and streaming data pipelines and datasets in Databricks using Python, Spark, SQL, and Delta Lake. Supports SQL Server, SSIS, and SSRS environments while improving performance, reliability, data quality, and scalability. Integrates enterprise data sources, applies data warehousing practices, and partners with business users, analysts, and IT teams to deliver reporting, analytics, and AI/ML solutions.

Provide advanced technical support for Azure-hosted applications and customer environments. Troubleshoot database refreshes, upgrades, application errors, batch processing issues, and performance degradation across test and production systems. Collaborate with hosting and infrastructure teams, analyze recurring incidents, recommend long-term solutions, document resolutions, and contribute to knowledge-base content. The role requires customer-facing communication, independent remote work, and coordination across UK and US teams.

Serve as the primary client contact through phone, chat, email, and web meetings. Resolve inquiries, feedback, website changes, and product requests while setting expectations and following through. Coordinate with internal teams on complex requests, maintain a consistent client experience, use CRM and collaboration tools, and contribute client insights to process improvements. The role requires strong communication, organization, critical thinking, problem-solving, and independent remote work skills.

Grows revenue within existing Tier 1 and Tier 2 customer accounts while developing new territory customers. Builds strategic account plans, meets sales targets, promotes products and VMI services, manages customer relationships, follows up on leads, monitors forecasts, gathers competitive intelligence, resolves complaints, documents activities in Salesforce, attends trade shows, and coordinates with internal sales and product teams. Travel may comprise up to 50% of the role.

Owns strategic enterprise business development across insurance, financial institution, affinity, and emerging-market channels. The role independently manages the full sales cycle, including prospecting, executive relationship building, discovery, solution design, business-case development, negotiation, contracting, forecasting, and implementation handoff. It requires consultative selling, Miller Heiman opportunity planning, cross-functional leadership through influence, Salesforce pipeline discipline, and executive-level communication to secure profitable, high-value partnerships.

Leads Helios’s national HVACR business development and profitable growth strategy. Personally originates and closes enterprise and multi-site service opportunities, expands strategic accounts, develops partnerships and channels, and builds market density. The VP establishes a repeatable pipeline, recruits and coaches a business development team, and partners with Operations, Finance, and Client Management to ensure pricing, serviceability, staffing, margins, and customer requirements support quality revenue.

Build and scale full-stack platform services for user onboarding, identity management, privacy controls, and secure public-safety workflows. Develop React applications, Node.js APIs, database models, and complex SQL queries. Containerize applications with Docker, deploy Kubernetes microservices using Helm, and leverage AWS services including S3, API Gateway, and SQS. Solve authentication, authorization, performance, and data-security challenges while shaping foundational platform architecture.