Top Senior Customer Success Jobs in Philadelphia, PA

The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.

The Senior Manager, Customer Success will lead a global team driving product adoption, customer value, and retention through scalable processes and cross-functional partnerships.

Support Emiri client deployments by identifying issues, coaching teams, managing communication, and driving continuous improvement in operations and user experience.

The Customer Success Manager will drive customer satisfaction by building relationships, leading onboarding, and ensuring platform adoption while providing actionable insights and support post-launch.

Optical Customer Success Engineers at Nokia provide expert technical support, foster relationships, and ensure customer satisfaction through proactive services and onboarding support.

As a Senior Customer Success Manager, you will manage strategic customer accounts, drive adoption of HPE solutions, provide customer advocacy, and coordinate internal teams for issue resolution while targeting upsell opportunities.

The Senior Customer Success Manager will manage strategic customer accounts, driving retention, upsells, and product adoption while collaborating with internal teams to enhance customer success operations.

The Customer Success Executive will implement and scale AI solutions in healthcare, ensuring strong adoption by nursing and clinical teams while managing client relationships and project execution.

Lead a team of Customer Success Executives to manage enterprise health system accounts, drive impactful solutions, and ensure client success metrics are met.

The Director of Customer Success will lead a team to drive customer adoption, retention, and revenue growth, ensuring effective management of both customer relationships and operational processes.

The Customer Success Manager will manage enterprise customer portfolios, focusing on onboarding, driving product adoption, and ensuring renewals and expansion through strong relationship building and measurable outcomes.

The Senior Technical Customer Success Manager will manage customer relationships, drive product adoption, and handle technical challenges in a SaaS environment, especially in cybersecurity.

The Senior Manager, Customer Success Management will lead a team, develop customer strategies, drive engagement, improve retention, and optimize processes within the Commercial and Digital segments.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

The Vice President of Customer Success will lead the client success organization, focusing on retention, growth, and measurable outcomes through strategic execution and team development.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

The Sr. Customer Success Manager at F5 enhances customer engagement, drives product adoption, and guides clients in maximizing their investment in F5 solutions, while collaborating cross-functionally within the organization.

As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.

Manage the success of a portfolio of enterprise customers, ensuring satisfaction, retention, and onboarding. Collaborate cross-functionally, track metrics, and drive expansion.

The Senior Client Success Manager manages client relationships, oversees digital marketing campaigns, and ensures client retention by analyzing performance data and providing tailored marketing recommendations.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.

The Customer Success Manager will guide customers through onboarding and adoption of F5 solutions, ensuring they maximize value from their investment and advocating for their needs across the organization.

Manage a portfolio of strategic customers, drive adoption and growth, serve as a technical advisor, and collaborate cross-functionally to ensure customer success and satisfaction.

The Senior Customer Success Manager will manage enterprise customer relationships, focusing on retention and driving business outcomes. Responsibilities include relationship management, risk mitigation, and customer enablement.