Top Senior Level Customer Success Jobs in Dallas, TX

As an Onboarding Manager, you will oversee the onboarding process for new customers, ensuring smooth product adoption and integration with Siteline. You will monitor key performance indicators like time-to-first-value and customer satisfaction while collaborating with internal teams to enhance the customer experience.

The Talent Engagement Specialist at Coinbase is responsible for developing strategies to attract and engage talent. Responsibilities include experimenting with unconventional talent sources, enhancing networking strategies, managing referral programs, and overseeing talent attraction initiatives. The role emphasizes data-driven decision-making and innovation in recruiting practices to build a strong candidate pipeline.

As a Senior Customer Success Manager at Trellix, you will build strong relationships with key stakeholders, understand customer needs, and develop success plans to drive product adoption and satisfaction. You will collaborate with sales for transitions and expansion opportunities while addressing customer challenges and risks to ensure desired outcomes and loyalty.

As a Customer Success Manager at Jungle Scout, you will manage customer renewals, drive expansion opportunities, and enhance customer experience. You'll act as the primary contact for inquiries, analyze usage patterns for upsell opportunities, guide onboarding and training, and collaborate with teams to improve services.

The Prior Authorization Specialist supports the Patient Access department by verifying insurance and managing prior authorization requests. Responsibilities include contacting payors for eligibility, submitting requests, and maintaining documentation of authorization activities to ensure timely patient access to healthcare.

The Customer Success Architect (CSA) provides technical guidance to customers post-sales, ensuring they meet objectives and derive value from the company’s analytics tool. Responsibilities include advising on best practices, capturing product feedback, identifying growth opportunities, and cultivating customer references.

The Customer Success Architect at Forcepoint is responsible for managing Enterprise customer accounts, guiding clients through onboarding, maintaining relationships, and ensuring adoption of Forcepoint solutions. The role involves monitoring customer utilization, conducting proactive meetings, and analyzing data to improve customer experiences in cyber-security services.