Top Senior Level Customer Success Jobs in Dallas, TX

The Senior Study Start-up Specialist is responsible for overseeing all Study Start-Up (SSU) activities, ensuring compliance with regulatory requirements, maintaining study data, guiding Clinical Trial Managers, and managing study budgets and contracts. This role requires collaboration with various stakeholders to optimize site activation and improve trial processes.

As a Senior Customer Success Manager at Sword Health, you will manage the client lifecycle for union customers, build strategic relationships, and demonstrate Sword’s value through performance monitoring and reporting. You will also advocate for customer needs internally and contribute to the development of account plans to enhance client success and satisfaction.

As a Technical Support Engineer, you'll diagnose and resolve complex customer issues related to Redis Enterprise Software, manage critical problems, and engage with engineering teams to provide solutions. Your role will involve troubleshooting production systems, analyzing performance issues, and facilitating communication across teams to ensure timely resolutions.

As a Digital Customer Success Manager at Alcon, you'll lead customer onboarding, manage relationships, provide training on digital health solutions, advocate for customer needs, monitor success metrics, and collaborate with sales and product teams for improvements.

As a Senior Manager of Customer Success at SOCi, you will lead and mentor a team of Customer Success Managers to enhance customer experiences and maximize the value of SOCi's SaaS platform. Responsibilities include overseeing customer success initiatives, managing enterprise-level client relationships, collaborating with various departments, and refining processes to ensure retention and growth.

The Head of Customer Success will lead the Enterprise Customer Success team, focusing on engagement and growth for large non-profit customers. Responsibilities include developing workflows, mentoring team members, executing growth strategies, and building relationships with executive stakeholders to drive ROI for clients.

The Manager of Customer Success Engineering will oversee and mentor a team of Customer Success Engineers, ensuring smooth onboarding of new customers to the ArmorCode platform, improving customer adoption rates, managing integrations, and enhancing customer relationships. The role involves proactive problem solving and collaboration with internal teams based on customer feedback.