Top Entry Level Customer Success Jobs
The Podcast Publishing and Programming Specialist at TED will manage podcast publishing processes, optimizing meta information for SEO, scheduling episodes, verifying audio quality, and analyzing performance metrics. This role requires collaboration with various teams and managing relationships with podcast hosts to ensure timely and efficient podcast releases.
The Customer Success Manager will guide clients through the onboarding process, provide training, create documentation, and manage customer inquiries and support to maximize product value. The role emphasizes building long-lasting client relationships and collaborating across departments to advocate for client needs.
The Customer Success Trainer will develop and oversee training programs for new customer-facing team members, ensuring they learn necessary skills and metrics within their first month. Responsibilities include organizing training sessions, updating materials, and maintaining understanding of product updates and company policies.
The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.
As a Client Onboarding Specialist at RepeatMD, you will drive customer onboarding, guide clients through personalized experiences, conduct engaging training sessions, and provide strategic insights to enhance business growth. You'll also champion client success stories and collaborate with teams to enhance the onboarding process.
The IT Implementations Trainer will conduct software configurations, provide training to new and existing customers, and document training outcomes. The role requires excellent communication, problem-solving skills, and the ability to manage customer service incidents. Travel is required for on-site training.
The ERP Specialist at BETA Technologies will develop and implement finance processes for ERP systems, support module rollouts, and provide user training. Responsibilities include documenting finance functions, optimizing workflows, and collaborating with subject matter experts to enhance efficiency in financial operations.
The Compliance Specialist provides support and guidance to drivers regarding compliance with hours of service regulations, handles audit reports, resolves communication issues with in-cab devices, manages claims and incidents, and ensures adherence to D.O.T. regulations. The role involves research, investigation, and documentation of various driver-related incidents and complaints.
The role involves being part of the North America Customer Success Team at SevenRooms, focusing on building relationships with hospitality operators to enhance guest experiences and retention through a comprehensive platform.
The Customer Experience Research Associate will lead customer experience research projects for public sector clients, focusing on financial and citizen services. Responsibilities include managing research projects, developing surveys, conducting data analysis, and maintaining client relationships to inform policy and improve citizen experiences.
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