Top Entry Level Customer Success Jobs

The Customer Service Representative at RoundPoint plays a vital role in managing the company's reputation through proactive and effective communication. Key responsibilities include listening to customers, providing solutions, navigating servicing systems, and serving as a liaison between customers and the organization. The position demands quick thinking and problem-solving skills while adhering to compliance protocols and working challenging hours.

As the Workplace Experience Partner, you will enhance the workplace environment, manage office resources, coordinate meetings, and foster a positive employee experience. You will assist in various HR functions including recruiting, operations, and employee engagement, ensuring a welcoming experience for all team members and guests.

The API Client Support Specialist assists clients with API-related projects, resolving inquiries and tickets escalated from support teams. The role involves mastering MeridianLink's API services, facilitating client integration, and effectively communicating API features and functionalities.

The Senior On-Site Service Specialist operates high volume duplicating and production equipment, performs copier maintenance, and handles mail distribution. Responsibilities include troubleshooting equipment, ensuring copiers are functional, and maintaining inventory records. This role may also include temporary reception duties and providing assistance with office tasks, reporting directly to site management.

The Customer Success Manager will build and maintain strong relationships with enterprise customers, ensuring they receive maximum value from Cyara's solutions, articulate measurable ROI, negotiate renewals, and manage the customer journey effectively.

As a Customer Support Specialist at EngagedMD, you'll provide exceptional service to users, troubleshoot issues, support product implementation, and collect feedback to improve the platform. This entry-level role requires strong communication and organizational skills to manage customer relationships and enhance their experience with the EngagedMD application.

The Welcome Specialist oversees the welcome and security process at Pax8 HQ, ensuring a positive experience for new hires, customers, and guests. Responsibilities include greeting individuals, coordinating events, and conducting tours of the facility while collaborating with the Workplace Experience team and other departments.