Top Senior Level Jobs in Rochester, NY

The Senior IT Operations role at Tray.ai involves overseeing IT operational functions such as vendor management, IT support, endpoint management, project management, and compliance tasks. Responsibilities include automation of IT processes, managing vendor lifecycles, supporting employee onboarding and offboarding, maintaining the IT roadmap, and ensuring regulatory compliance, particularly with SOC2.

The Senior Customer Success Strategy & Operations Manager will design, implement, and enhance the global customer success team at Coursera, collaborating closely with leadership to drive operations, define strategies, and manage customer success tools. This role requires strong project management skills and the ability to analyze data for informed decision-making.

The Manager, Technology Team is responsible for recruiting and overseeing Software Engineers and technical personnel, managing client engagements, ensuring high-quality standards, and client satisfaction. The role includes coordinating resources, interviewing candidates, conducting performance evaluations, and monitoring project progress in a fast-paced environment.