Cold Calling Expert (Team Lead)

In 2017, Belkins started as an appointment-setting agency with just one service offering. Fast-forward to today, and we've transformed into Belkins Group—a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide. 

Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success.

Joining Belkins means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence.

Belkins is seeking a Cold Calling Expert to enhance our team's expertise in outbound calling as part of our omnichannel growth strategy. This role focuses on driving results through cold outreach, optimizing call scripts, and collaborating with our SDRs to boost client engagement

As a Cold Calling Expert (Team Lead), you will:

• Optimize & lead the cold calling process for the SDR team, including scripting, strategy, and quality assurance.
• Train and mentor the SDR team focusing on execution and skill improvement.
• Develop and implement effective sales strategies, ensuring the team meets or exceeds daily, weekly, and monthly targets.
• Increase connect and conversion rates, appointment numbers, and project outreach success.
• Create knowledge bases, case studies, and frameworks to support cold calling effectiveness.
• Implement and test tools to enhance cold calling efficiency.
• Collaborate closely with the Account management team to align priorities and refine the cold-calling strategy.
• Analyze data and trends to identify opportunities for improvement and innovation.
• Work on the improvement of calling integration into the broader omnichannel strategy (that includes calling, email, LinkedIn, etc.).

You will definitely be successful in this role if you:

• Have at least 3-4 years of hands-on cold calling experience with measurable results, ideally in IT services, software development, fintech, or SaaS industries.
• Are familiar with various cold-calling techniques and strategies.
• Have experience in training, mentoring, or leading cold-calling specialists or teams, as well as developing and refining calling processes.
• Can analyze performance data and drive continuous improvement.
• Are knowledgeable about omnichannel outreach strategies.
• Have a proven track record of achieving and exceeding sales targets.
• Thrive in a fast-paced, target-driven environment.
• Are constantly learning new tactics and creative in your approaches.

At Belkins, we care deeply about our team members, and we prove it through:

Competitive pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.

Flexibility to thrive: Work where and how you’re most productive — whether from home or one of our three hubs (Kyiv and Lviv, Ukraine, and Warsaw, Poland). Our flexible hours aren’t just a perk, but a key to staying agile and focused.

Professional growth: We’re a launchpad for your career. With regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We’ve built an internal wiki for sharing insights and a library with the latest business books to keep you sharp.

Well-being focus: Your mental health is a priority. We offer a co-shared medical insurance plan, mental health lectures, and support for your overall well-being. 

Recharge time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.

Language Support: English is vital for us, and we’ve got you covered with language lessons reimbursement to boost your skills for global communication. 

Global sync: We align with U.S. holidays. 

Memorable team experiences: Work hard, play hard. Our team-building events and all-hands gatherings stand out with humor, memes, and a lively atmosphere that makes teamwork genuinely fun.