Top Senior Level Jobs in Rochester, NY

The Technical Recovery Lead will manage incident response projects, ensuring effective communication with stakeholders and a technical recovery strategy. Responsibilities include leading recovery efforts, assignments, and managing technical workstreams, with a focus on client interactions and documentation throughout the project lifecycle. Weekend availability is essential for this role.

The Head of Revenue Operations at NexHealth will partner with Sales, Customer Success, and Finance to refine pre- and post-sales processes, optimize transitions across teams, own customer attribution, drive operational metrics for Sales, support CS processes, develop reporting dashboards, implement data governance, enforce standard operating procedures, and analyze large datasets for business decisions while scaling the operations team.

As an Account Executive, you will connect with clients in the food & beverage, retail, and hospitality sectors, managing key accounts and ensuring their satisfaction. You will identify new customers, resolve issues, monitor sales performance, and suggest improvements to the customer experience, all while maintaining strong company-client relationships.