Top Senior Operations Manager Jobs in Rochester, NY

The Operations Manager will oversee site integration strategies, manage reconditioning teams, ensure operational efficiency, and lead continuous improvement projects.

The GTM Operations Manager drives reporting on performance metrics across GTM and CX teams, enhancing processes and improving efficiency to drive pipeline creation and revenue growth while collaborating with marketing and sales teams.

The Product Operations Manager ensures the stability and reliability of cloud-native systems, leading incident response, managing on-call operations, and driving operational improvements through automation and coordination across teams.

The Operations Manager oversees government contracts, manages team performance, and provides training while ensuring quality service delivery and team development.

Lead and optimize debit card operations including fraud management, vendor and bank relationships, card supply chain, dispute resolution, tooling administration, and data-driven fraud prevention. Collaborate cross-functionally to implement efficiencies, reduce support tickets, and maintain compliance with payment regulations.

The IT Operations Manager will oversee day-to-day IT operations, including managing MSP, network and cloud infrastructure, identity management, systems administration, and user support, while ensuring security and optimal performance across all platforms.

Design, scale, and optimize end-to-end go-to-market processes across Sales, SDRs, and Marketing. Lead cross-functional initiatives to reduce friction, improve lead-to-opportunity workflows, translate strategy into executable plans, document current and future state, support systems enhancements (UAT, ticketing, release readiness), and drive prioritized revenue-impacting changes using data and stakeholder collaboration.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

Lead the execution of special operations projects at Skylight, focusing on optimizing fulfillment, logistics, and inventory management while collaborating across departments to build scalable tools and strategies.

Lead and manage the technical strategy and operations for ecommerce platforms, focusing on experimentation, data governance, and AI workflows, while ensuring cross-functional collaboration and operational excellence.

The Senior Operations Manager oversees dealership operations, enhancing service quality, managing facilities, fostering OEM relationships, and developing team leadership while achieving revenue and customer satisfaction goals.

The Senior Channel Strategy & Operations Manager will define growth strategies and lead initiatives to enhance Grafana's channel business, collaborating with cross-functional teams, managing partner programs, and analyzing business performance.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

Partner with executive leadership to drive enterprise strategy, build board-facing analyses, and design the company operating model. Own prioritization, planning cadences, KPIs, reporting frameworks, and cross-functional initiatives. Translate strategy into structured plans, leverage data and analytics to inform decisions, and support forecasting and scenario analysis with Finance.

Lead pre-sales operations for Solutions Engineering and Consulting: drive forecasting, deal inspection, territory and capacity planning, variable compensation operations, AI/automation initiatives, executive reporting, and cross-functional alignment to accelerate deal velocity and revenue growth.

The Senior Manager, Business Operations is responsible for driving cross-functional initiatives, improving operational efficiency, analyzing data for insights, and enhancing systems at GiveDirectly.

Manage enrollment outcomes for clients, oversee an on/offshore team, drive operational excellence through metrics and reporting, and improve workflows by collaborating with engineering and product teams.

The Senior Revenue Operations Manager will improve revenue operations efficiency through analytics, AI strategies, and enhancing tech stack management across sales, marketing, and customer success functions.

Lead building a RevOps function: design systems, data foundations, and processes; own Salesforce and integrations; create dashboards, forecasting, territory and capacity models; operationalize Sales and CS enablement, churn prediction, and merchant health scoring; support pricing, quota, compensation, and executive reporting to drive predictable revenue growth.

The Senior Operations Manager leads strategy development, manages performance evaluation, and oversees operational excellence across multiple sites, ensuring compliance and driving continuous improvement.

The Senior Manager of Billing Operations oversees the full order-to-cash lifecycle for SaaS subscriptions, ensuring accurate invoicing and cash collection while optimizing the billing platform and collaborating cross-functionally.

Lead the Sales Operations function for Brightwheel's Expansion business, managing a team and partnering cross-functionally to define strategy and optimize processes.

As Manager of Channel Operations, you'll strategize and oversee processes to grow partner revenue, refining KPIs and insights while collaborating with leadership across teams.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Lead strategy and operating model for bookkeeping, payroll, and tax services. Drive automation and AI adoption, establish scalable workflows and KPIs, grow and mentor a 25+ person team, and partner cross-functionally to align product, fintech, and go-to-market for seamless, compliant financial service delivery.