Top Senior Operations Manager Jobs in Rochester, NY

Lead programs to optimize Sales, Sales Development, and Channel Partnership processes. Manage tools, automate workflows, ensure data integrity, build dashboards, analyze customer behavior, identify at-risk accounts, and execute scalable processes to drive revenue and customer health.

Oversee operations processes, manage staff, facilitate communication between teams, improve systems, and support programs in a leadership role.

Lead pricing operations for C&I and residential deals: own intake and resolution of non-standard pricing requests, coordinate Sales/Finance/Legal/Operations, improve pricing infrastructure, capture deal knowledge, and manage a two-person team while providing C&I solar and O&M market expertise.

The Revenue Operations Manager will build the operational foundation across various departments, manage forecasting, optimize revenue, and implement efficient workflows.

The Revenue Operations Manager will lead GTM technology infrastructure and Deal Operations, managing a team to enhance Salesforce implementations, optimize CPQ systems, and drive cross-functional collaboration to achieve revenue efficiency.

The Revenue Operations Manager will build and scale the RevOps function, optimize HubSpot, implement revenue processes, and provide data-driven insights.

The Senior Manager of Revenue Operations will optimize revenue processes, manage HubSpot, lead data governance, and enhance pipeline quality and forecasting accuracy.

The Manager of RevOps & Automation will design and enhance systems for sales and customer success, focusing on process efficiency and data-driven insights to boost revenue and retention.

Lead User Operations for the NAMER region, focusing on team performance, manager development, and cross-functional collaboration to enhance service quality and operational efficiency.

Manage operations for Customer Success and Solution Design and Delivery teams, focusing on strategy, systems, analytics, and stakeholder partnership to improve business outcomes.

The Revenue Operations Manager will enhance revenue performance, streamline systems, ensure data quality, and drive cross-functional collaboration to support Allium's growth.

Lead GTM reporting, design scalable Salesforce KPI frameworks, translate business needs into developer-ready Salesforce requirements, apply AI to automate workflows, and partner with Sales and Customer Success on process design, change management, and cross-platform reporting.

The Manager of BSA/AML Operations leads alert review and investigations, ensuring compliance with BSA/AML policies and regulations, while overseeing a team of analysts in various financial operations.

The Senior Manager, DSNP Product Operations leads operational aspects of DSNP products, ensuring compliance, scalability, and efficiency through collaboration and performance oversight.

The Operations Manager will optimize support processes, develop analytics for customer health, manage tools and automations, and ensure scalability of service delivery.

Manage and optimize Revenue Operations, enhancing processes across Sales, Marketing, and Customer Success to improve productivity and forecasting accuracy.

Lead revenue and sales operations as a GTM chief of staff: design and enforce sales processes, manage forecasting and territory modeling, analyze sales metrics, align revenue systems and CRM, collaborate with finance on commissions and reporting, and drive cross-functional GTM initiatives to improve sales effectiveness and growth.

Serve as strategic sales/revenue operations partner for AMER Enterprise and MSP/MSSP, owning forecasting, pipeline health, quota design, capacity planning, compensation inputs, territory modeling, ROE governance, and executive reporting while partnering with Finance, RevOps Systems, and Channel teams.

Lead monitoring center vendor relationships and operational performance, establish SLAs and SOPs, analyze metrics, drive continuous improvement, and build a Quality Assurance function to monitor, evaluate, coach, and implement quality technologies across Member Experience.

Own and administer the CX tech stack, drive AI/automation and self-service, design API-supported workflows, manage Tier II backend operations, oversee Drift CX, and deliver CX reporting, dashboards, SOPs, and vendor/engineering partnerships to improve containment, reduce costs, and resolve systemic issues.

Responsible for facilitating contract enablement requests and managing vendor relationships for Oncology discovery operations, ensuring timely and compliant delivery of resources.

The Coding Operations Manager oversees daily operations, focusing on client relations, performance reporting, employee management, and quality assurance. Responsibilities include maintaining customer satisfaction, managing team performance, conducting employee check-ins, and ensuring operational efficiency.

Lead Aurora's operating cadence and strategic GTM initiatives. Partner cross-functionally to identify bottlenecks, build executive-ready analyses and models, and implement data-driven process, systems, and automation solutions including dashboards and AI-enabled workflows.

Lead the OPSS team to ensure operational data governance, master data accuracy, reporting and analytics, supplier oversight, and cost control. Provide management reporting, insights, and recommendations to improve cost efficiency, supplier performance, and operational decision-making while coordinating with Operations, Procurement, Finance, and Regional stakeholders.

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.