Top Senior Level Customer Success Jobs in Rochester, NY

The Senior Enrollment Specialist will ensure the seamless enrollment of registered dietitians, focusing on compliance with Medicaid and Medicare requirements, maintaining accurate provider records, and resolving discrepancies with state agencies. The role involves coordination with other departments and participation in quality improvement initiatives to enhance enrollment processes.

The Contract Senior Study Start-Up Specialist oversees and leads all start-up activities for assigned clinical studies, ensuring compliance with regulations and internal procedures. Responsibilities include preparing necessary documentation for ethics and regulatory approvals, maintaining study start-up metrics, guiding Clinical Trial Managers, and supporting patient recruitment efforts. They also negotiate study budgets and contracts while continuously seeking improvements in the start-up process.

As a Technical Customer Success Manager, you'll be the primary post-sales contact for major customers, ensure effective communication, manage customer accounts, oversee implementations, and help customers realize business value through Kong's API platform. You'll collaborate with internal teams and tackle complex technical challenges, all while striving for customer satisfaction and expansion.

The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.

The Customer Success Manager at Miovision will manage post-sales customer relationships, focusing on onboarding, adoption, and expansion. Responsibilities include developing trusted customer relationships, advocating for customer needs, monitoring customer success, and collaborating with internal teams. This role requires problem-solving skills and the ability to manage customer health and risk effectively. Travel is required about 25% of the time.

The Senior Customer Success Engineer at Tines works with clients to help them understand and utilize workflow automation through the Tines platform. Responsibilities include designing automation integrations, onboarding customers, delivering professional services, and collaborating with various teams to enhance customer success.

As a Professional Premier Service Representative, you will support and enhance customer satisfaction for enterprise clients by responding to client requests, leading projects, and collaborating with Sales and Customer Success teams, while ensuring a smooth execution of services.