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Top Senior Level Customer Success Jobs in Rochester, NY

318+ Job Results
12 Days Ago
USA
Remote
280 Employees
5-7 Years of Experience
280 Employees
5-7 Years of Experience
Healthtech
The Client Success Manager is responsible for managing client relationships, enhancing client satisfaction, and driving organic growth through effective communication and strategic planning. They will serve as the primary liaison between clients and RxSense, ensuring clients' business objectives are met while also advocating for them within the company. Responsibilities include relationship development, contract management, and execution of strategic account plans.
12 Days Ago
USA
Remote
1,200 Employees
7+ Years of Experience
1,200 Employees
7+ Years of Experience
Artificial Intelligence • Big Data • Cloud • Software • Business Intelligence
As an Enterprise Customer Success Manager at Collibra, you will drive customer adoption and growth of Collibra solutions within the Federal sector, establish trusted relationships, and support account planning to improve retention and expansion strategies.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+43 More
12 Days Ago
United States
Remote
414 Employees
65K-105K Annually
5-7 Years of Experience
414 Employees
65K-105K Annually
5-7 Years of Experience
HR Tech • Software
As a Developer Support Specialist III, you will support enterprise customers with API and integration challenges, delivering outstanding customer experiences. You'll analyze development practices, provide tailored solutions, develop resources for the developer community, and collaborate with Product teams to enhance customer satisfaction and platform reliability.
12 Days Ago
United States
Remote
638 Employees
5-7 Years of Experience
638 Employees
5-7 Years of Experience
Transportation
The Client Support Specialist acts as the main contact for clients, ensuring effective communication between various divisions, analyzing program health, and advocating for client satisfaction. Responsibilities include reporting, analytics, and maintaining client relationships to enhance operational practices.
Top Benefits:
401-K
Company Outings
Dental Insurance
+13 More
12 Days Ago
USA
Remote
100 Employees
5-7 Years of Experience
100 Employees
5-7 Years of Experience
Software
The Customer Success Manager, Enterprise is responsible for ensuring user adoption and retention at strategic accounts by delivering onboarding, training, and ongoing engagement. This role involves developing relationships with key stakeholders, leading business reviews, identifying success stories, and collaborating with program and account managers to drive growth strategies.
13 Days Ago
US
Remote
403 Employees
5-7 Years of Experience
403 Employees
5-7 Years of Experience
AdTech
The Senior Specialist, DevOps is responsible for supporting production and development environments, automating deployment and monitoring processes, leading CI/CD efforts, and administering source control systems and databases. This role requires collaboration in a dynamic environment to develop tools and improve existing infrastructure for scalable ad tech solutions.
13 Days Ago
USA
Remote
55 Employees
110K-140K Annually
5-7 Years of Experience
55 Employees
110K-140K Annually
5-7 Years of Experience
Artificial Intelligence • HR Tech • Machine Learning • Social Impact • Software • Consulting
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
Top Benefits:
401-K
401-K Matching
Customized Development Tracks
+36 More
13 Days Ago
US
Remote
90 Employees
90K-110K Annually
5-7 Years of Experience
90 Employees
90K-110K Annually
5-7 Years of Experience
Artificial Intelligence • Financial Services
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
13 Days Ago
USA
Remote
117 Employees
130K-150K Annually
5-7 Years of Experience
117 Employees
130K-150K Annually
5-7 Years of Experience
Artificial Intelligence • Machine Learning • Sales • Software
The Senior Consultant for Customer Success at People.ai is responsible for ensuring successful customer activation, implementation, and adoption of the company's solutions. This role involves leading discovery processes, delivering training, building relationships with key stakeholders, serving as a trusted advisor, and collaborating across teams to enhance customer experience and drive business outcomes.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+31 More
13 Days Ago
United States
Remote
94 Employees
85K-90K Annually
7+ Years of Experience
94 Employees
85K-90K Annually
7+ Years of Experience
Marketing Tech • Software • Consulting
The Senior Digital Marketing Account Manager will manage a portfolio of VIP law firm clients, strategizing to ensure successful outcomes. Responsibilities include overseeing client services, delivering monthly reports, and maintaining strong communication with clients to address needs and propose improvements.
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