Top Remote Tech Jobs

Serve as a strategic post-sales advisor helping enterprise customers achieve business outcomes with Mimica. Build customer success plans, provide product support, interpret process intelligence outputs, identify improvement opportunities, and deliver actionable recommendations. Collaborate with Sales, Marketing, Solution Engineering, Partners, Product, Engineering, and Machine Learning teams. Drive onboarding, training, adoption, account expansion, stakeholder alignment, and customer feedback for roadmap development.

Leads strategic pre-sales engagements for pricing technology solutions. Facilitates discovery and implementation workshops, translates business needs into requirements and functional designs, advises customers on pricing and transformation, develops estimates and proposals, negotiates Statements of Work, and partners with account executives, revenue teams, and solution architects. Builds executive stakeholder relationships and ensures smooth transition from sales to delivery.

Build production AI agents and agent-powered features from research and prototyping through deployment. Develop evaluation infrastructure with golden datasets, regression suites, and offline/online scoring. Own retrieval and context pipelines, production instrumentation, failure taxonomies, and cost and latency budgets. Partner with data science and product management on experiments and agent behavior, while establishing LLM engineering patterns, guardrails, and reusable tooling.

Leads and scales a SaaS customer support organization serving ABA providers. Oversees multichannel helpdesk operations, escalations, SLAs, customer satisfaction, staffing, coaching, analytics, knowledge management, and workflow improvement. Partners with Customer Success, Product, Engineering, and Implementation teams to improve adoption and reduce churn. Drives AI and automation initiatives using Salesforce, Agentforce, Claude, chatbots, and self-service tools.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

Drive enterprise SaaS sales for Vibes’ mobile engagement platform, building outbound pipeline and leading complex sales cycles exceeding $100K through close. Tailor value propositions for enterprise marketing buyers, translate SMS, MMS, RCS, API, and carrier infrastructure capabilities into business outcomes, maintain accurate HubSpot forecasting, use AI and sales tools effectively, exceed quotas, and travel for conferences and customer meetings up to 50% of the time.

Own complex software systems and critical workflows end-to-end while ensuring reliability, performance, security, and maintainability. Lead architectural decisions, mentor engineers, manage incident response, improve system health, and communicate effectively with technical and non-technical stakeholders. The role requires extensive Ruby on Rails, AWS or equivalent cloud infrastructure, Linux production operations, frontend development, relational databases, testing, CI/CD, and observability experience.

Own end-to-end product design for Crexi features and workflows, from discovery through launch. Partner with Product and Engineering, evolve the design system, conduct user research and usability testing, and design for measurable business outcomes. Prototype AI-enabled experiences, ensure accessibility, and collaborate with Brand, Marketing, Sales, and Customer Success to deliver cohesive customer experiences.

Close high-volume inbound and outbound sales to travel advisors and small teams. Run individual and group SaaS demos, build outbound pipeline, follow up promptly, expand accounts into team plans, win back lapsed prospects, maintain accurate HubSpot pipelines, and share market feedback with marketing and product. The role requires consultative selling at speed, self-sourced pipeline creation, and strong performance in short-cycle SMB sales.

Lead Statara’s Data Products & Engineering function, owning Snowflake-based data infrastructure reliability and evolution, solution architecture for client engagements, pre-sales technical support, cross-functional alignment, and team leadership to deliver scalable data and analytics solutions.