Top Senior Level Customer Success Jobs in Minneapolis, MN

The Manager of Customer Operations at Integer will champion customer advocacy, develop relationships with Factory Direct customers, support sales and customer success functions, and ensure accurate execution of customer operations processes. They will lead a team, drive performance towards key customer service metrics, and adhere to compliance and regulatory requirements.

The Manager, Customer Success (Telematics) is responsible for overseeing client product strategy and technology execution, ensuring successful implementation and management of telematics solutions. This role includes team management, financial oversight, training program development, and collaboration with cross-functional teams to deliver an exceptional customer experience.

The Client Service Associate provides exceptional client service by managing client onboarding, communications, and relationships. This role includes organization of client meetings, maintenance of client records, and support for marketing efforts. The associate also handles executive support tasks, ensures compliance with annuity processes, and engages with community-focused initiatives.

The Senior Customer Success Manager will ensure OfferFit customers succeed with the product, drive renewals and upsells, execute use cases, and contribute to product development. The role involves conducting analysis, building presentations, and maintaining executive relationships with customers to maximize business value from OfferFit.

The Senior Manager of Customer Success will lead the customer success team, develop strategies to improve retention and satisfaction, and enhance customer relationships. They will analyze data to drive insights, manage escalations, and collaborate with various teams to meet customer needs and increase lifetime value.

As a Senior Customer Success Manager at Sword Health, you will manage the client lifecycle for union customers, build strategic relationships, and demonstrate Sword’s value through performance monitoring and reporting. You will also advocate for customer needs internally and contribute to the development of account plans to enhance client success and satisfaction.

The Client Partner develops and manages client relationships to achieve revenue targets by selling Dow Jones products, enhancing client satisfaction and retention through effective management and collaboration with internal teams.