Top Senior Level Customer Success Jobs in Minneapolis, MN

The Senior Customer Success Outcome Manager acts as a primary contact for large enterprise customers, ensuring alignment with strategic business goals. Responsibilities include engaging with executives, managing plans of action for issue resolution, and presenting success plans and business reviews. The role also involves collaborating with internal teams to enhance customer experience and navigating complex enterprise IT environments.

As a Senior Manager of Customer Success at SOCi, you will lead and mentor a team of Customer Success Managers to enhance customer experiences and maximize the value of SOCi's SaaS platform. Responsibilities include overseeing customer success initiatives, managing enterprise-level client relationships, collaborating with various departments, and refining processes to ensure retention and growth.

As a Senior Technical Support Engineer at Couchbase, you will troubleshoot customer issues on cloud and on-premises deployments, engage with clients to resolve technical requests, and provide feedback to engineering teams. This role includes writing technical documentation, training on Couchbase components, and requires strong multitasking and communication skills.