Top Senior Level Customer Success Jobs in Miami, FL

The Oracle Cloud HCM Manager is responsible for delivering expertise in Human Capital Management modules, leading the implementation of Oracle Fusion Cloud solutions, and ensuring business alignment. The role includes overseeing architecture design, guiding development teams, managing project scope, and facilitating organizational change, while also mentoring team members and staying updated on industry trends for continuous improvement.

The Client Success Manager will cultivate client relationships, drive value, and ensure long-term satisfaction. Collaborating with sales and service teams, they will analyze client needs, provide solutions, and enhance service usage. Responsibilities include creating client deliverables, managing escalations, and tracking client satisfaction metrics.

The Sr. Client Manager coordinates carrier relationships and leads service teams on large accounts, develops placement and renewal strategies, and performs marketing activities. Responsibilities include analyzing risk exposures, client service, mentoring new colleagues, and completing special projects, all while ensuring a strong understanding of insurance market conditions.