Top Senior Operations Manager Jobs in Miami, FL

Build and improve Commercial Operations processes, workflows, governance, reporting, and systems. Partner with sales, finance, data, technology, and business teams to translate needs into scalable solutions. Support deal workflows, segmentation, territories, pricing, quotas, and incentives while leading cross-functional initiatives from discovery through adoption and creating guidance for new ways of working.

Directs 24/7 ground operations at Miami International Airport, overseeing passenger, wheelchair, baggage, skycap, janitorial, and security services. Manages staffing, schedules, ADP timekeeping, budgets, billing support, KPIs, client relationships, safety, regulatory compliance, emergency response, and employee development. Ensures airline service-level requirements, airport regulations, training, badging, and operational standards are consistently met.

Leads complex, cross-functional business operations and strategy initiatives from concept through measurable execution. Responsibilities include analytical modeling, SQL-based analysis, operational planning, performance measurement, mechanism design, stakeholder alignment, executive communication, and independent project ownership. The role drives strategic projects, launches initiatives, and improves scalable business processes in a remote-first mental healthcare company.

Build and lead Pallet’s revenue operations function, establishing scalable sales processes, reporting, dashboards, forecasting, pipeline inspection, CRM discipline, territory management, lead routing, account allocation, and commission administration. Partner with Sales, Marketing, and Finance leadership to improve funnel execution, data quality, attribution, accountability, and forecast accuracy as the company scales its B2B SaaS revenue engine.

Own revenue operations for AMER sales segments, including forecasting, pipeline analytics, territory and account assignments, quota deployment, data quality, Salesforce reporting, routing, and performance reviews. Partner with sales leaders, resolve operational issues, maintain accurate records, support planning, and lead process improvements across the go-to-market organization.

Own Horizon3’s global go-to-market planning model, connecting budget, headcount, hiring timing, capacity, productivity, territories, quotas, and performance goals. Lead annual and in-year planning cycles, quota allocation, scenario planning, governance, and metric definition. Build models, analyze Salesforce data, reconcile plans with Finance, coordinate regional stakeholders, and present trusted recommendations to executives and sales leaders.

Own partner operations across cloud, data, AI infrastructure, ISV, and channel partners. Build co-sell processes, joint sales plays, partner pipeline reporting, marketplace transactions, funding submissions, partner portal compliance, engagement calendars, and operational playbooks. Use data to guide partner investment and revenue strategy, collaborate across Sales, Marketing, Finance, Legal, Product, and Engineering, and develop AI automations for opportunity registration, reporting, data hygiene, and workflow efficiency.

Manages revenue operations, CRM data integrity, pipeline reviews, forecasting, reporting, and sales process improvements. Coordinates contract requests, purchase orders, invoices, budgets, and financial workflows with Business Operations and Finance. Develops dashboards, analyzes pipeline performance, supports sales planning, trains Growth team members, and ensures timely completion of cross-functional operational activities.

Leads onsite imaging operations, overseeing workflow throughput, staffing, capacity planning, shift performance, billing accuracy, KPI and SLA reporting, equipment maintenance, chain-of-custody compliance, security, disaster recovery, and program implementations. Acts as backup for the Senior Operations Manager and supports client presentations and operational growth.

Manage sales strategy and revenue operations for Motive’s Strategic segment. Partner with sales leadership on forecasting, pipeline management, QBRs, territory design, reporting, analytics, and business cadences. Build tools using Salesforce, Snowflake, Hex, spreadsheets, AI agents, and workflow automation. Lead cross-functional initiatives, optimize sales productivity, support distributed analytical teams, and advise leadership on performance, deal velocity, and account potential.

Own regional revenue operations for the Americas by managing forecasting, pipeline analysis, performance reporting, CRM data quality, dashboards, business reviews, territory planning, and sales process improvements. Partner with sales and cross-functional leaders to improve revenue performance, standardize operations, and implement AI-assisted workflows and automation. Use Salesforce, Gong, Claude, and analytical models to provide actionable insights and improve forecast accuracy.

Own global renewals and churn forecasting, governance, executive reporting, and operational improvements. Partner with Renewals, Finance, Customer Success, Analytics, and Data Science to improve forecast accuracy, identify retention risks, support capacity planning and compensation operations, and scale recurring-revenue processes and tooling.

Owns the Member Services knowledge base and end-to-end member journey documentation. Establishes knowledge governance, taxonomy, review cycles, and health reporting; maps cross-functional processes and policies; partners with business and product teams to identify operational pain points and product opportunities; and ensures product changes are reflected across member-facing documentation. The role requires influencing stakeholders without direct reports and supporting both human and AI-enabled service tools.

Own GTM business operations for Cloudflare’s Revenue organization, supporting the Revenue Chief of Staff, executive priorities, communications, leadership engagement, and Field Advisory Board programs. Drive cross-functional initiatives, track decisions and commitments, improve operational processes, and leverage AI and automation. The role requires strong executive communication, judgment, organization, proactive ownership, and the ability to deliver results amid ambiguity and competing priorities.

Own company-level strategic initiatives, establish measurable goals, diagnose delivery risks, and recommend resource reallocations. Lead cross-functional transformation focused on go-to-market scalability, annual planning, quarterly reprioritization, monthly business reviews, and AI-enabled operational reporting. Partner with executives and functional leaders to improve the operating model, automate KPI tracking, communicate priorities, and increase organizational velocity.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Owns and improves the firm’s operating workflows, systems, data, automation, and performance reporting. Responsibilities include standardizing processes, administering practice management and client platforms, maintaining data and access, building dashboards, analyzing profitability and capacity, coordinating technology requests, and supporting operational integration and special projects. The role partners with leadership and staff to improve efficiency and establish scalable operating practices.

Own and scale Tailscale’s Product operations, including roadmap health, launch readiness, documentation, onboarding, feature request management, customer insight systems, operating rhythms, and product metrics. Partner with Product, GTM, Support, Data, and company leadership to identify operational gaps, establish standards, influence prioritization, and build scalable systems. The role requires autonomous execution, strategic judgment, cross-functional alignment, and strong communication in a remote-first environment.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Partners with the Office of the CEO and organizational leaders to advance strategic priorities, improve operations, support growth initiatives, and drive cross-functional execution. Responsibilities include executive reporting, business analysis, process improvement, AI enablement, governance, strategic planning, customer and business development support, and initiative tracking. The role requires strong analytical, communication, stakeholder management, and program execution skills.

Manage a portfolio of consumer-facing businesses, owning P&L performance, revenue growth, cost control, customer experience, expansion, and operational efficiency. Analyze financial and operating metrics to guide pricing, staffing, and service decisions. Partner with local operators and centralized Marketing, Finance, HR, IT, Accounting, and Safety teams, while supporting acquisitions, onboarding, compliance, and business improvement initiatives.

Leads daily IT operations for a high-volume hotel environment, ensuring reliable, secure, and high-performing systems. Supervises, coaches, and develops IT Technicians; oversees troubleshooting, incident resolution, service standards, ITIL processes, KPIs, and SLAs. Maintains servers, networks, voice systems, applications, and operational technologies; coordinates cybersecurity and vulnerability initiatives. Manages technology deployments, vendors, budgeting, lifecycle planning, and property-wide IT projects while serving as the escalation point for complex technical issues.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Administers defined benefit pension plans, resolves escalated eligibility, participant data, system, and service issues, and ensures processing quality. Serves as a client and plan-rules subject matter expert, leads change initiatives from discovery through go-live, maintains requirements and process documentation, validates system processing, identifies enhancements, performs peer reviews, and mentors junior analysts.

Build and scale renewal operations for a high-volume down-market segment. Own renewal data, reporting, forecasting, pacing models, workflows, systems configuration, partner portal processes, and recurring operating cadences. Translate CRM data into executive insights, establish leading indicators, improve data quality, and coordinate with Revenue Operations, Customer Operations, IT, and cross-functional stakeholders to automate and optimize renewal processes.