Top Senior Level Customer Success Jobs in Miami, FL

As a Sr. FSQ Auditing Specialist, you will lead the development and maintenance of the Food Safety Quality Management System, oversee recertification audits, manage FSQ documents, and facilitate investigations on product/process concerns. Collaboration with multiple departments will be essential to implement changes and ensure compliance with safety and quality standards.

As a Senior Customer Success Manager at Bridgeway Benefit Technologies, you will act as the primary contact for customers, advocating for their needs, ensuring satisfaction, and driving retention. You will collaborate across departments, facilitate business reviews, promote software adoption, and handle escalations while documenting strategic engagements and solutions to foster customer success.

The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.

Lead and scale the customer success function for enterprise clients, focusing on client relationships, onboarding, engagement, retention, and growth. Develop strategies and mentor a customer success team, collaborating with various departments and utilizing data to improve client value and satisfaction.

The Lending Solutions Specialist will provide consultation and support to Sales Partners and Credit Unions, addressing client needs to grow business within assigned accounts. Responsibilities include account management, presentation delivery, contract negotiations, and market trend analysis to enhance product offerings.

The Performance Specialist Lead at StackAdapt will develop measurement and optimization strategies to maximize campaign performance across various channels. They will provide consultation to internal stakeholders and high-profile clients, troubleshoot technical issues, and collaborate with cross-functional teams to drive revenue growth and thought leadership.

The Contract Specialist is responsible for drafting, reviewing, and managing a variety of contracts within the organization. This role involves collaboration with legal and procurement teams, ensuring compliance with contracts, addressing any issues that arise, and maintaining organized contract documentation. The ideal candidate has extensive experience in contract management, particularly in the healthcare sector, and displays strong organizational skills.