Top Senior Level Customer Success Jobs in Miami, FL

The Client Success Manager at Vital will enhance client engagement and retention by nurturing relationships with healthcare partners. This role focuses on supporting the adoption and effective utilization of Vital’s platform, ensuring measurable outcomes aligned with the partners' goals, and facilitating communication among stakeholders. The position requires travel and dedication to providing exceptional customer service.

The Principal Life Sciences Specialist provides strategic guidance in Life Sciences, focusing on sterilization, environmental monitoring, product cleanliness, and biocompatibility. Responsibilities include mentoring junior associates, leading continuous improvement projects, and ensuring compliance with FDA regulations and internal standards. The role demands expertise in solving complex Life Sciences challenges and may involve occasional travel for regulatory inspections and audits.

As a Customer Success Manager, you will oversee training programs, identify training needs, manage projects, and drive efficiency to support organizational goals. You will partner with teams to develop training solutions, evaluate metrics, facilitate training, and build strong relationships with stakeholders.

The Client Director at ExecOnline is responsible for maintaining and enhancing client relationships to ensure high renewal rates and identifying expansion opportunities. This role requires strategic engagement with enterprise clients, overseeing the implementation of ExecOnline's solutions, and collaborating with internal teams to achieve customer satisfaction.

The Senior Customer Success Engineer at Tines works with clients to help them understand and utilize workflow automation through the Tines platform. Responsibilities include designing automation integrations, onboarding customers, delivering professional services, and collaborating with various teams to enhance customer success.

The Oracle Cloud HCM Manager is responsible for delivering expertise in Human Capital Management modules, leading the implementation of Oracle Fusion Cloud solutions, and ensuring business alignment. The role includes overseeing architecture design, guiding development teams, managing project scope, and facilitating organizational change, while also mentoring team members and staying updated on industry trends for continuous improvement.

The Client Success Manager will cultivate client relationships, drive value, and ensure long-term satisfaction. Collaborating with sales and service teams, they will analyze client needs, provide solutions, and enhance service usage. Responsibilities include creating client deliverables, managing escalations, and tracking client satisfaction metrics.