Top Senior Level Customer Success Jobs in Miami, FL

The Customer Success Manager for CloudHealth is responsible for growing and maintaining customer relationships, driving sales and renewals, engaging partners, and developing new business opportunities. The role requires proactive engagement with existing customers and partners to achieve renewal growth targets and expand CloudHealth offerings.

The Customer Success Director will focus on managing client relationships within Health insurance, ensuring client retention, driving product adoption, and supporting change management initiatives. Responsibilities include training users, conducting business reviews, and identifying opportunities for up-selling.

The Senior Client Success Onboarding Manager will lead a team of onboarding specialists to ensure a smooth and delightful onboarding experience for clients. They will manage client interactions during the onboarding phase, address client concerns, provide training to the onboarding team, and ensure client feedback is communicated to improve processes. The role requires engagement with various teams to deliver an effective and seamless client experience, as well as support emergency onboarding needs outside of regular hours.