Top Entry Level Customer Success Jobs
As a Client Manager, you will sell Optiv security services to strategic accounts, develop multi-year management plans, identify client security needs, collaborate with a cross-functional team, and enhance client satisfaction. Your role involves building relationships with client executives and ensuring Optiv is viewed as a primary security partner.
The Legal Support Specialist provides support to the legal team by managing pre-litigation and litigation matters, responding to subpoenas, conducting investigations, and recommending improvements based on findings. The role includes collaboration with legal staff and operations management to address consumer concerns and improve processes.
The Customer Success Manager (Enterprise) is responsible for maintaining relationships with customers to maximize their experience and value from KnowBe4's products. This includes onboarding, monitoring customer health metrics, and strategizing to achieve customer objectives. The role involves ongoing engagement with stakeholders and managing the renewal and growth opportunities of existing enterprise accounts.
Customer Success Manager at ReliaQuest responsible for driving cross functional engagement, developing communication strategies, preparing presentations, managing project schedules, capturing client reporting needs, and executing contract renewals and upsells. Requires Bachelor's degree, account management experience, proficiency in MS Office tools, strong organizational and communication skills, problem-solving abilities, and willingness to learn.
The Billing Support Associate will be the primary contact for customer inquiries related to billing and accounts receivable for MatrixCare's Home Health and Hospice solution. Responsibilities include answering questions, resolving issues, documenting customer interactions, and ensuring customer satisfaction with technology solutions.
The Scheduling Specialist develops master program schedules for complex programs, providing guidance to ensure schedules are logical and executable. Responsibilities include reviewing contractual requirements, utilizing planning tools, maintaining schedule baselines, risk analysis, and developing operational links across departments. This role supports proposal processes and assists in training other schedulers.
The Member Care Representative provides basic to intermediate technical support for Cricut® products and services, ensuring a world-class service experience for customers. They answer inquiries, troubleshoot hardware and software issues, and enhance their product knowledge to deliver accurate information and support.
The Deal Desk Specialist will support the sales team in the Quote-to-Order cycle, ensuring compliance with established policies and facilitating communication between various departments. Key responsibilities include advising on quoting and contracting, managing Deal Desk queues in Salesforce, ensuring the accuracy of quote fields, and resolving discrepancies in bookings metrics.
The Implementation Specialist will lead customer implementations and training for CDK Global solutions, ensuring client satisfaction and optimal system utilization. Responsibilities include consulting with clients, troubleshooting issues, conducting training sessions, and documenting project statuses while working independently or as part of a team.
As a Customer Growth Executive at Infobip, you'll build and maintain client relationships, ensure customer satisfaction and retention, and pursue new business opportunities. You'll coordinate with internal teams to address technical needs, meet quarterly KPIs for business growth, and monitor client traffic for financial health. Additionally, you'll provide insights for product improvement and participate in continuous team development.
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