Top Tech Jobs & Startup Jobs in Cleveland, OH

The Customer Experience Manager will manage operations within the Employee Benefits team, ensuring client expectations are met, overseeing team performance, analyzing call center data, and collaborating with the Employee Benefits corporate team. The role requires strategic guidance, complaint resolution, and continuous improvement of the employee and customer experience.

The Senior Product Manager at Iron Bow Technologies is responsible for managing the development and sustainment of patient-generated health data systems, overseeing the development cycle, coordinating cross-functional teams, advising on solutions, and ensuring compliance with client objectives.

The Senior Product Manager will lead the vision and strategy for AI products, focusing on generative AI solutions. Responsibilities include market research, managing product requirements, collaborating with stakeholders for product delivery, and establishing KPIs for product success. A key aspect is to act as an advocate for customer needs while ensuring ethical adherence in AI product development.

The role involves developing and maintaining customer relationships, securing new business opportunities, ensuring customer satisfaction, and driving sales in complex enterprise environments, particularly in supply chain and operations solutions.

The Insurance Verification Specialist will verify client information via phone, ensure compliance with insurance policies, and maintain relationships with insurance agencies. Responsibilities include conducting phone verifications, data entry, providing reports, and collaborating with team members to achieve goals while maintaining professionalism.

The Americas Channel Marketing Manager at Markforged will develop and execute marketing plans with partners, ensure effective lead generation, maintain communication with sales teams, and oversee marketing programs, events, and budgets to drive growth in the Americas region.

As an Insurance Verification Specialist, the primary responsibility involves verifying insurance information through phone interactions, maintaining professional relationships with insurance agencies, performing accurate data entry, and reporting progress to management. The role also includes managing verification projects and ensuring compliance with insurance policies.