Manage industry member communications, registration, and customer support for the Sundance Film Festival Industry Office. Maintain email lists, registration databases, and member resources; coordinate applications, troubleshoot registration issues, support onsite festival operations, and produce post‑Festival materials and wrap report.

Manage and maintain festival registration data and ticketing systems, provide email and in-person customer support, troubleshoot registration issues, update Airtable/Google Sheets, assist with sales agent registration and reporting, audit passes, finalize registration metrics, and produce a written wrap report.

Consult as a fractional Office Manager for hedge funds, private equity firms, and family offices. Improve operational processes, create and execute monthly action plans, diagnose roadblocks, break goals into actionable steps, implement policies and controls, evaluate progress via KPIs, and maintain detailed consulting records while providing implementation resources.