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Top Operations Manager Jobs in Cleveland, OH
The Digital Contact & Services Director will lead efforts in Data and Analytics, particularly in Contact Center AI and technology solutions. Responsibilities include managing a global data team, directing the design and development of AI-driven customer engagement solutions, improving operational efficiency and driving business growth through strategic AI implementations.
The Digital Contact & Services Director will lead efforts in data analytics services to drive business results and insights. Responsibilities include developing AI/ML strategies for customer engagement, managing a global data and analytics team, and enhancing operational efficiency within the organization's contact center solutions.
The Digital Contact & Services Manager will analyze data to provide insights for clients, lead AI development and contact center transformations, manage teams, and drive strategic outcomes using innovative data analytics solutions and emerging technologies.
The role involves leading high-performing teams, analyzing customer data to identify product opportunities, and improving customer experiences. Responsibilities include overseeing a packing department to ensure timely shipping and collaborating with dynamic teams to meet customer needs.
The role involves managing several teams within the Enterprise Fraud Engineering Technology organization, overseeing the Actimize platform and other integration and data management solutions. Responsibilities include leading the delivery of new capabilities, collaborating with product owners, and ensuring efficient IT delivery and governance practices are met.
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The Store Operations Planning Specialist is responsible for location deployment, space planning, and project management for new store openings and location moves. They coordinate with internal teams and vendors to ensure smooth operational functions.
As a Peer Recovery Supporter, you will support individuals with serious mental illness through outreach, engagement, and care coordination. Your role will involve building trust, assisting with social determinants of health, and helping individuals pursue their recovery goals while collaborating with other care team members.
Lead the Leadership Development practice at Affirm, designing programs to elevate leadership capabilities for managers and leaders in a remote-first environment. Collaborate across teams to craft and facilitate learning experiences, analyze current programs, and measure success metrics for leadership development. Advocate for continuous improvement and drive impactful learning strategies.
The Practice Manager will lead Starburst's Customer Portfolio for the East Region, managing the Professional Services team to ensure customer satisfaction through successful delivery of data analytics services. Responsibilities include overseeing team development, engaging with customers, improving service delivery processes, and collaborating cross-functionally to align customer goals with company offerings.
The Regional Director will drive Cloudflare's revenue growth and brand awareness in the Midwest by leading a sales team, developing go-to-market strategies, managing partnerships, and working directly with clients. Responsibilities include local hiring, ensuring operational excellence, and representing the company at various external events.
As the General Manager for Argyle's personal lending division, you'll own the P&L, drive strategy and execution in sales, marketing, and customer success, and lead the go-to-market team to enhance Argyle's market penetration and client relationships in personal lending.
The Director of Strategic Clients will manage a portfolio of key client programs, ensuring successful client engagement and satisfaction through collaboration with cross-functional teams and leadership. Responsibilities include guiding service teams, building client relationships, managing escalations, and driving initiatives to completion.
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